Godrej Appliances Complaints & Reviews

To whomsoever it may concern

I am writing this mail on behalf of my parents who bought a washing machine from Godrej in Guwahati, Assam.Since the last few weeks the machine has been posing problems and hence they have been trying to contact technicians of Godrej to fix it. They either never answer the calls or they lie that they are coming home to repair the machine. Its been more than 2 weeks now and no one has ever come until...

Hi team,

I have submitted a supply order issued by canteen stores department, chennai on 03 august 2016 for supply of one godrej 240 ltr refrigerator rt eon frost free double door with toughened glass shelvers2 to sushma forms & agencies, no-16, 2nd street, jothi nagar, chitilapakkam, chennai, 600064. Lso no. 211025 dated 03 august 16 and their delivery challan no. 0253 refer.
I had a color choice (Red / wine color)....

I Palak Pandey from Allahabad purchased a godreg washing machine that is not working properly I have complained so many time recently four days ago your technician came and told me that machine Will go to workshop but today an massage* Godrej SMS * Your Service Call L[protected] is completed THANK YOU for ur payment of Rs.NIL to our auth. Service provider, ref Godrej Helpline [protected].

What is this nonsense Is your company...

I had raised complained (B[protected]) with Godrej support on 16th July. It was attended on 21st Jul after multiple followups. the technician visited is of no use. next day they send another technician he said machine needs to picked up for repair & the machine was picked after 2 days i.e on 25th July .

We have been informed by the service person it will take 8 day, we are replacing cooling coil.
When we call after...

Hi Team,

We have ordered new Fridge with Godrej online. After 4 Days they mentioned that the chosen colour is not available with them and proposed alternate colours. We received the pics after two days to chose the options. We finally chose the one and since then we had been chasing Godrej to deliver the product. Two days back we were told that Product is dispatched and till today we havent received the AWB details. I think...

I have purchased a gidrej eon 651 pfh 6.5 fully automatic washing machine, before the purchase the sales person have elaborated its specification, and assured us that they would instal and give a demo of the product, but atfer the product is delivered to me, i have no idea how to opperate the machine manual book isnt helping, nor there are any vedios on the internet regarding the tutorial, so i have been trying to call the sales person but...

With the above complain no. I got a call from [protected] mob, saying that technician will be send tomorrow to attain the complain, and to pay rs.345/ as visiting charge even if the problem is not resolved. I then asked her to cancel the complain, as i was ready to pay the same if the problem was solved. I told her at the beginning that my freeze was old make fridge and no details known to me. She again called me and said okay am cancelling...

Hi,

I purchased eon ac a year and half back ago, i serviced it correctly as they offered free services. one week back the ac stop working (cooling) suddenly and i called the service guys. i was surprised to hear that it needed condenser replacement and there is gas leak and it will cost me around 7-10k. all happened in a year and that too with a 5 start ac. i was also really disappointed to hear that many of my friends hadn't...

I had bought hosted digi edge fridge on 20/7/15. Since then i'm having heavy ice formation in freezer so much that i can't keep anything in it. I hv lodged complaints 6 times in this one year and ask for replacement since it wasn't rectified. They changed pcp also. My last complaint was on 18/7/16 regarding same. My one problem is not solved and they are telling again day they will replace board. Talked to manager also in mangalore. I'm harassed...

On 2015 november, we bought a godrej fridge (Edge pro). At the time of selling the executive told us that we need to defrost the fridge weekly and the water outlet to be manually disposed off. We were ok with the same.In the month of april 2016, the ice freezer door broke out as the ice from the freezer was coming out in the door panel area. We registered a complaint, when the executive had visited for repair, he asked to defrost in every...

It took 7 days for the service centre (Smart Tech, Kochi) to fix the problem of our washing machine that also several phone calls to the company's toll free number and the service centre.

Now I feel that the service centre has overcharged me. When the technician has given the bill, he has written the spare part (which he has replaced in the w/machine) as "spin motor" and charged Rs. 2018/-. When I asked for the product code...

Sir/ma'am,

I have a godrej refrigerator and facing some problems for last few days.
Several complaints have been lodged but the services provided by the technicians have not been satisfactory.
The first complaint was lodged on 2 july 2016.

Complaint details :
Lodged by : mr. Utkarsh rastogi
Contact no. : [protected]

Several attempts have been made by me to contact...

I own a godrej eon, double door frost free refrigerator. it was giving trouble last week. as soon as it was switched on, the entire power in the room was fluctuating and the refrigerator was giving a shock. i had placed a service request with handyhome and the representative turned up and suggested replacement of compressor and the timer. i had asked them to replace it, which was promptly done within 48 hours. however, the problem i had complained...

I purchased godrej refrigerator in 2011, which compressor had complaint and supported by service men for 2 times and still i had the same issue. for 1st time, they rectified the compressor and charged me for gas fill. for the 2nd time when i had the same issue, they rectified and told that the gas to be filled and said some components needs to be replaced. even after replace, refrigerator was not working and the service is really bad. need...

I am deepali mahajan has purchased a washing machine gwf 650fc model, machine delivery was on thursday 7th july 2016.Installation was expected on same day or next day, but no one came. I raised a query on 8th july id-p[protected]. Customer service informed me that engineer will visit in 2 hrs, but no one came.. Similarly on saturday and sunday and monday... Still no one is coming for installation. I called customer service at 7.30 pm on monday...

I had purchased a Godrej Steel cupboard in October 2015 from Godrej Interio Showroom in Vashi, Navi Mumbai. Later we found that the lock of the safety vault is damaged and not working. Since then, over the last 3 months, we have lodged several complaints with Godrej Interio on their helpline [protected] to replace the defective lock but till date, the complaint remains unresolved. No Godrej mechanic ever visited our home inspite of repeated...

I had got my Godrej AC AMC renew for 5 years. but I have not even a single proper service. last time I called them up for my AC service and they took more than 20 days to do service after so many follow up.

just after a 2 months of service, AC again stopped working and I registered complaint. its been over 2 days I have given complaint. the engineer came after 2 days of registering complaint, and he checked AC for 2 minutes...

Dear,
This is inform to you on dated 25/6 16 I made a complain regarding my washing maschin.Till date not a singal technician came. I have called 5 to 6 time on customer care but they are not taking any positive response. When I called today they are saying complian closed.My complain no is D[protected].
Kindly look into matter...

Compressor of the refrigerator is not working and i had been complaining about the same over the period of time but there is no response from the company . Presently the compressor is under warranty but as the warranty period will get over soon so the company is trying to delay in providing service so that i am forced to pay on replacement or repair of the same...

I have purchased godrej edge pro refrigerator in the last week of may-16, within a week, cracks start come in the internal parts of refrigerator such as partition tray, vegetables holding box, I have complained for this to a shop from I purchased the refrigerator. After 2-3 weeks two people come and check the said complain, but no action had been taking till now...