Godrej Appliances Complaints & Reviews

I purchased a double door godrej refrigerator eon 405 ltr from your chandigarh exclussive godrej brand shop, sector 35, chandigarh on 22nd may, 2015.

From the day one, of the installation the refrigerator is not giving satisfactory performance. Time and again, your mechanic attended the fault. Even a team of senior officers from mumbai attended the complaint. The problem is inside 'fridge lights' (2 tubes). The refrigerator...

The window ac maintenance done by godrej technician on 1st-may-2016 (Cal no:y[protected]). After maintenance the ac cooling totally went down and not working. On 2nd may 2016 i requested once again for repair request to check the cooling problem (Cal no: y[protected]). Many times i called to local service center (Nearly 15 times). Till now i didn't get any updates regarding the request, none of the technician attend the service. While booking...

I have complaint about my Godrej Semi-Automatic Washing machine approximately 8 months before. The technician came and took service charge of Rs.250 as the washing maching was out of warranty. And then he said that a motor needs to be replaced and also took Rs.1400 to get a new motor and install in it. But since then no one turned up again. I have made several complaints at Godrej Service Center at[protected] and no one gives proper feedback....

28/04/16 give a call service, my call no -w[protected] andsecret code is 757 .30/04/16 b b samal technician come and got the problem of microvan .He said curent supply sercit is fult . First you pay rs 300 /-then you avail change the sercit(Cost of sercit applicable) .But since days call this service number([protected]) daily he/she said technician will come seond haif or tomorrow morning but till date no one come and solve the problem .Please...

New godrej 100 ltr refrigerator rd champion 99 supplied directly by company (Invoice no. 80i/93215967 dt 29.04.16) found completely damaged when sealed pack unpacked by company technician for installation. Compressor area, other key parts damaged, oil found spread, condenser was found broken, etc.

Service centre says, it will take 15 days to get replacement and refuses to take back the product.

I do not have...

The newly bought air conditioner started making unusual loud noise and is leaking water just 2 days after installation. We raised a service request (Request no. 782496) by contacting customer service on 12th april. Its already 1st may. Despite multiple calls to their call center our issues are not getting solved. We have been told that the service is pending due to lack of parts. Company shows no responsiveness in solving this issue....

I have a Godrej A/C. I raised a complaint about the ineffectiveness of the AC. The technician came and charged me INR 1500 and said the AC is fine. But the very next day the cooling effect of the AC reduced. I called Godrej customer care again and raised a complaint. Complaint no N[protected]. Till date no technician came to address my complaint. I have been following up almost every day. The customer care representatives keep telling me "someone...

I have purchased Godrej split ac at pai international at Madinaguda, Hyderabad on 17th April, 2016. Shop people said that AC unit delivered by 19th April and installation will be done on 21st April. But nothing happened like that. Again I personally contact the shop people, they enquire about the same thing and said that it will be done soon. On 24th April, I receive a massage from Kukatpally SVAC Mall. A technician, Rajkumar, will be attending...

I hv a ac and it was creating problem from march 2016. I hv amc with spare parts with the company it self (Godrej). I booked a call on 11th march but no technician visit against my call. After that i call many times bt no one visit against my call. After that they give me a local person number ([protected]) named chiranjiv roy. I called him meny times and every time he told that a technician would be visit as soon as possible bt no one visit....

Hi,

Very Very disappointed with the Godrej service.Every year i have to face the service problem for my Ac.No one is able to hear us and now they are abusing us just because we are tried to ask from them when they will come to attend our complaint.This is the task for us now as every year i'm facing this thing from the date of purchasing.
My complaint number is D[protected].
And sorry to say these words but i...

I, t.paul murali

I bought a godrej split ac model no. godrej gsc 18 fg 5 wmg, from yes mart, Jubilee hills, hyderabad on dt. 19.04.16. The ac was delivered by the dealer on 20.04.2016 evening. i registered for installation on same day and everyday i am calling your customer care and "yesmart" in charge for installation but nobody turned up so far.On continuous probing with the dealer, they told technician will arrange by 22.04.2016...

Dear sir,
I am prince nikam from gwalior. Nov 2015 i purchased micro oven. Given demo in this month. 1st day i told that my micro oven didn't working properly. But didn't any action. I am sad with your after sale services. Next time i will never purchased godrej product. Because your services so bad. I am not happy with you....

I purchased an godrej ac on 19 april 2016. No demo installation is done yet. I spoke to several people n dailed many times to call centre, no response from them. One of the technician or manager from godrej (Mr.Koteshwar rao cell.No.[protected]) scolding like a mad dog with d abusing words. The way he treats customers is very very bad. How company recruitment such people, those who doesn't know how to treat deal with customer. More over i...

We registered the complaint for AC service on 19th Apr. 2016 at 09.00 AM with Godrej customer care toll free number - In spite of repeat follow-up's not even a courtesy call back from the service department and till this moment of sending the mail the technician has not turned up - We constantly got the message that service technicians are attending nearly 15 calls a day which shows the quality of the product. We also got false promises that...

I got some different noise from refrigerator hence switched off it and logged a complaint.Service person came next day and turned on the refrigerator where there is no sound .Person told there is no fault with refrigerator .Stabilizer makes some huge noise if in case of high voltage .Coming to the point paisa vasoool...
Company is charging 401 rs.Which is ridiculous......

Complaint No. B[protected].

Worst service from Godrej service team. They don't understand customer problems. Also they don't have manner, how to speak with customers?

When I am speaking with different person, is having his own rules. They never call you back.

Very BAD service....

I have installed my ac on 14th of mar'16 vide service request no. I[protected] and have paid Rs.1200/- against the installation charges. I was not there at my residence post 14th mar'16 and when I came back and started using the same, the outdoor unit of ac is not working which means improper installation. when I have complained in Godrej CC they said since you are reverting post 1 month hence your call will be chargeable and the visiting...

I have raised a complained on feb 20th 2016 regarding water leaking from refrigerator. Complaint number (O[protected]). A service technician came and he has informed me complained is with gasket and it needs to be replaced. Will take some 2 weeks to get the spare from chennai.

Since there was no response after two weeks i called them up again they are mentioning spare parts has not been arrived. This drama has been continuing...

Dear sir,

My self durlav das, residing (As tenent) at howrah -711102, mandirtala(Near nabanna). I had taken a 58cm godrej_eon lcd, from samrat electronics (Dumdum sinthee more) on[protected]. At the time of shifting the said lcd got damage. I called up to godrej customer care repeatedly([protected]) for last three month, at the initial time they allotted me a call_no and confirm that technician will visit me, but latter on...

I am a resident of Rajasthan, jaipur . I purchased a microwave of 20 litres. I gave my payment on the delivery . But on the nexr day when i opened the box, i found it small, so i requested to upgrade the model to 30 or 34 litres . But from last one month i was trying to get it changed by the person with whom i am contacting is so called head of jaipur branch by the name of Mr. Mohammad Fauzi .I tried my level best to tell him the situation...