Godrej Appliances Complaints & Reviews

I have purchased godrej edge pro refrigerator in the last week of may-16, within a week, cracks start come in the internal parts of refrigerator such as partition tray, vegetables holding box, I have complained for this to a shop from I purchased the refrigerator. After 2-3 weeks two people come and check the said complain, but no action had been taking till now...

I bought a refrigirator 9 months back which has 10 years warranty for its compressor and door. all of sudden it stopped working and i called customer care. technician has come and told some compressor problem and we will replace. after 23 days still no body came. in these days i called customer care every day. every day they says that they will send technician and repair it. still iam crying......

Hi Team,

This is to inform you that I bought a Godrej refirgerator (Model- Godrej Ref RTEON 290 P 3.4 Denim Petals) around 2 months back on dated 12-Apr-2016 from Vijay Sales, Indirapuram, UP-201014.
Refrigerator has stopped cooling 3 days back. Immediately we called a customer care number and filed a complaint against this.
2 days back, Rahul Singh (a godrej representative) came to our house. After investigations,...

Service Call # F[protected]
Bought this single door refrigerator on 24-Mar-2015 from Sargam Electronics, Ghaziabad with 2 years extended warranty. Even after using 'Frost Free Mode' (supposedly USP of this model), after every 2-3 months, the freezer gets filled with ice which does not melt by any button on the refrigerator. Only way to defrost is switching off the refrigerator for 10-12 hours.
Registered complaint 3-4 times about...

Hello Sir/Madam,

On 03rd May 2016 the chotukool portable refrigerator I had bought online, stopped working. The fans were working but nothing inside was getting cooled. On 04th May 2016 I called up your 27x7 service helpline number provided in the "User manual and Warranty card". The number I called was[protected]. The agent at the other end told me that there is a different number for chotukool and asked me to call[protected]....

Chain of events which led me to launch complaint in district consumer form

1. Technician visited my place the same day and registered that gas has to be refilled. I had prior knowledge that gas was refilled around the month of march thus that might not be the case and ask the technician to check for further issue too. Technician confirmed that the compressor was running low on gas and made me a bill of rupees 1700/-, and promised...

I bought godrej refrigerator and the same, fridger frame was broken... I filed compliant on 07/05/2016. And frequently followed service center also.. Still problem not clear.. No response came... This worsted service and company...
I have warranty of this product.. They never responded and hurts lot.. I m so much fed up with their services... Kindly do the needful at the earliest.
Thanks & regards,
Akthar sheriff h br...

Referring to request no. 69276 for pcb panel replacement since 1 year and followed up regularly with godrej local service center (M: [protected] & [protected]) has not been attended. Both mobile numbers of service centre also switched off from long time.

Even though, charges for replacement has been paid but the same has not been replaced and complaint has not been attend.

It is disappointing that the panel has...

I have purchased Godrej Refrigerator RB EON NXW 380 SD 2.4 INOX on dated : 03-May-2016, which was actually my biggest mistake choosing Godrej over LG.

Spent over 42, 500 INR from Vijay Sales Showroom Lajpat Nagar.

The day I made the purchase I was quite sure on picking up LG 420 Ltr Refrigerator, but the extreme Marketing executive skill of the lady at Vijay Sales made me purchase Godrej.

I was...

Dear Mr. Rohit,
You rightly said - Defective machine. Let me extend this to defective company, it's products, it's services and it's processes.
Whole of your system is defective.
When your representative came to do AMC, he had visited my home to verify if machine was working. I got it repaired from local market.
He had clearly informed me next steps that some of our representatives will come again in next few...

Hi I had a double door fridge facing cooling problem then contacted a authorized service they charged rs.3700 but but problem not solved very worst response by them I called several times but no answer I wasted my money for this type of work they done they don't know about mechanism only their motive is grab the money from the customers very worse service that I never seen...

I got amc of my semi automatic washing machine done for 3 years one month back, but m/s sai service center, gurgaon is not honoring the same and not sending technician for repair. Service center supervisor is saying godrej amc does not support complaints less than 3 months old, which is no where mentioned in the contract documents given to me along with amc. Money has been deducted from my account about 3 weeks back.

This washing...

I buy a godraj split ac from raj elctronic. The item was delivered on28 april and the installation was carried out after two days.

During installation, it was not cooling and i found the water coms out from indoor. I was informed by the godraj technicians that there is a leakage in pipeline. I communicated the same to dealr and requested a refund/replacement the product if a product is found to be defective during installation,...

I have purchased a godrej rt eon 241p 4.3 denim petal ref on 22.07.2016 from great eastern in durgapur (West bengal) (Vat no: [protected]). Since two months my refrigerator is not cooling and i have logged several complaints in this regard to godrej company by email & phone and they sent technician for repair but problem not yet solved.

O, i request to you kindly take necessary step in this mater from your end.
Thanking...

Dear, i had purchased a godrej washing machine to our support country brand. I have chosen godrej out other indian brand due little more faith on quality. But godrej has proved me completely wrong on selection of godrej appliance. I have done a very big mistake to trust on godrej quality. From date of purchase to till date it has been repaired more than 4 times. Such a poor quality & substandard product made by godrej. Its not only quality...

Hi,
I have purchased one godrej split ac model no: gsc 12 tpx 5 rwpt from rahul electronics, dahisar east, mumbai-400068.

As per promise the delivery of the product was done in time and company technician mr. Ranjan nayak visited my home to install the product.

At the same time my daughter was present there and installation was done successfully. When i went home i found the copper pipes provided by the...

Dear sir,

I had bought godrej split ac from the singhal shopee mathura on dated 04.05.16 it is stop working only after the 20 days and i had complaint about the matter to customer care over telephone on dated 22.05.2016 the complaint no is 306639 but they had not solved my complaint then i again call to customer care on dated 23.05.16 then they told it is resolved today and given the number [protected], 01, 09, 14 to resolve...

I have purchased one split ac model no gsc18fg6rog from pawan ‘s onida arcade, tilak maidan road, muzaffarpur vide bill no 275 dt 12.04.2016.
The installation was carried out through the dealer by godrej representative. As i recall the technician who first came for installation was not properly trained and did not install the indoor unit in proper alignment. His job was not at all satisfactory. Subsequently another technician came...

I have brought godrej eon ac just 20 days back it worked for 15 days after that it get problem. Finally godrej service agent reached us from repeated begging. Finally after watching its a defective outdoor unit, have to replace wait for 15 days for replacement,
Here comes the problem the purpose of buying ac to overcome heat goes into vain.
Godrej is a non quality product. Never believe in those products. Its a good brand...

We have placed an order for 1 (One) godrej vertical sliding door unit (Vsdu) glass door with m/s sudarshan enterprises - owner-mr ravi sharma and paid him the amount of rs 22700/-by cheque on 11/3/2016. He has promised that the unit will be supplied in 7 to 10 days. Now today is 24/5/2016 and he is failed in his all commitments for supply. Moreover he stopped attending our call. He is an authorized channel partner of godrej and by doing so...