Godrej Appliances Complaints & Reviews

REFERIGERATOR MOTOR NOT WORKING...

Hi,

We have purchased GODREJ Refrigrator 2 years back(May-2010),we cheked with concern dealer. Technical person from dealer checked and confirmed that motor failed.

I have logged a complaint through customercare on 30.06.2012.

Still date we have not received any revert from any team to rectify the same.

Regards,
Prakasa T
+91 [protected]
+91 [protected]...

I bought a new Godrej Refrigerator 231 ltr. on 1 week of June 2012 and from the first days i found that its not working.We have complained time and again and they have changed relay then compressor but the problem is still same....

My refrigerator is not working for the past twelve days. Refrigerator compressor in warrenty period. Every day i contact the customer care persons and service centre. They replying registor my complient in urgent and send person for service. But one person came for service and told possible only atten the problem after making the AMC (Annual Maintenance Contract). If not making AMC we will not atten the problem. Compressor is five years warrenty....

I WISH THERE COMES SOME CHANGES EITHER FROM CUSTOMER OR FROM GODREJ-ZERO PREFERENCE OF GODREJ GOODS FROM CUSTOMER SIDE OR CHANGES IN GIVING SERVICES FROM GODREJ SIDE, MORE IMPORTANTLY AS OF NOW, I WISH MY WARRANTY DOESNT RAN OUT OF VALIDITY WAITING FOR GODREJ SERVICE, AND I REALLY DONT HAVE ANY IDEA HOW SERIOUSLY GODREJ TAKES ALL THESE CUSTOMERS SCRIBBLING DOWN THEIR COMPLAINTS.

I DONT KNOW IF GODREJ IS GOING TO READ THESE...

Sir, I have purchased new refrigerator from Allahabad and the same is not working after one day use. i have lodge 05 times complaint in my Dist Allahabad vide complaint No 781968 and Mr Mohit is not responding to my complaint since last 05 days. Kindly look into the matter personally and get it repair immediately and not compel me to bring it in print media especially such reputed company. My contact No is [protected] Er JK Patel...

I bought my Godrej refreigrator Eon 240 litres around 2 years back. Everything went well for 2 years. Now it started giving me the cooling problem.

I reported the complaint at Godrej Service center in Bangalore on 17th April viz complaint no. [protected]. Service Engineer came to my house and after lots of troubleshooting and 2 hours of diaognising, he came to conclusion that compressor is faulty. He told me that compressor...

08/05/2012
Godrej & Boyce Mfg.co.in.Ltd. Pirojshanagar, Vikhroli. Mumbai – 400 079
SUB. Freeze complain is not solved .
Dear Sir,
I have purchased...

Dear Sir,

This is with reference to my complaint no. [protected] dated[protected] and complaint no. [protected] dated[protected] registered through Toll Free no. regarding light system of the Refrigerator. Your engineer Mr. Manish Sharma (Mobile# [protected]) visited on Sunday i.e. on 06-05-12 and told that there is problem in the switch, which will be replaced by us. But the switch was already replaced by Mr. Jagmohan earlier....

A customer is treated like this shame on Great Eastern Trading Salkia Howrah

Hello,

Pl listen I have called ur customer support but none paid any heed

1.The said great Eastern trading Company Salkia Howrah 6 abused me
when I requested them to send another men to send to carry the fridge

2. They even abused me and filthy including bad naming my family

2. They...

godrej company delivered failed Refrigerator on 28-04-12 by collecting rs 21897.99 vide invoice no 821/94008850dated[protected], sale order no
.187646 dated[protected]. on complaint staff attended and declared that the refrigerator is to be changed. Further supplied 4N as against of ordered 5n.Sri sreedhar service manager when contacted on phone no [protected] simply escaped under the plea that he was on leave. He is reluctant to advise...

Sir, I am Kannan from Coimbatore, Tamil Nadu. From 4 days i am calling the service Centre no : [protected]. As my Referigerator is not working, problem is its not gewtting cooled. i am having petty shop at Amman Enterprise, Jangnayakam palaym, Thoppampatti Pirivu, Mettupalayam Road, Coimbatore.-17, TamiL Nadu. daily we sell mild and curds . this our main earnings. today dated 18.4.12 at about 11 am we called the above customer care no but...

MY COMPRESSOR NOT SINCE ONE WEEK AND I DONT HAVE CUSTOMER CARE NUMBER AND ITS UNDER WARRANTY...

Dear Sir,

I purchased a godrej refrigerator from your authorised dealer Snehanjali, Kharghar, Navi Mumbai on 17.05.2011. At the time of home delivery on checking the refrigerator, we found some problem in door & some inside parts also broken. We went there and complained about these and he told that now godrej service centre will change the door and broken parts (call no. 276038 dated 23.05.2011, Technician came).
...

I have purchased two split Air Conditioners manufactured by Goderej from Kohinoor Video Vision,Dombivli(E) in
April 2009. After inial warranty period of one year in April 2010 the company sales staff pursuaded me to enter
into service contract for four years upto April 2014 by paying Rs8000/- for two ACs.The company serviced the two
ACs for one year upto 2011 and has stopped servicing since then .On contacting their...

hello..
exactly after 11 months of purchase of godrej refrigerator model:gde:19b2/2010; capacity 183hs, it started burnt smell from it. same time there was no cooling effect. we had given complaint, for which service center people responded late. once they came they took fridge got us back after 3 days with a bill amount of 2,380 ( which was supposed to be free service). with in a week, again same problem. this time they responded...

DEAR SIR,

I am Suvankar Sarkar purhase a Godreg Refregerator from Sen Electronics, Guptipara, Hooghly ( Prop. Sukomal Sen ) on 10.06.2010 . Now from onwards 05.01.2012 it was not cooled . i report to above party even 5-7 times to check it , but they reply : ok, Man will be go for check it . but any man not come to check .

Please advice to solve my problem as eqarliest .

Thanking You,
SUVANKAR...

on march20,2012 i have purchased a new refrigerator "godrej edge" of godrej company (model no. GDE26CS2 sr no.[protected]) was defective. now the dealer 'JEET ELECTRONICS, 119/555,GUMTI NO.5,KANPUR-208012' is not agree to replace the product.
product:godrej edge refrigerator
bill no:27/1313
dated:20march,2012
i would like request you to pay heed to my complain, it would kind on part....

Purchased a fridge 3 yrs before with extended 5 yrs warranty.

I made a service request for the complaint in Inner ice tray damage, couple days before (10th Mar, 2012). Service executive came today, asking 3800 rupees to replace the complete unit.

I got a doubt and call to his boss Rajagopal (Service Agent), He said that it is the charge for extended warranty for two years and the amount to replace that damaged...

I am a very old consumer of your products, but this time the dissatisfaction is hiked to an extreme.
I have purchased a double door godrej fridge on 28.08.2007 from M/s Fairdeal Electronics, Allahabad vide Inv. No.082007/130 dated 28.08.2007. On 20.05.2011 it became out of order when there is no cooling and Current in the body. Everytime complaints are closed without confirmation/satisfaction of consumer. Then what is the purpose...