Godrej Appliances Complaints & Reviews

My self dastagiri, my mobile number is [protected]. I am a customer of godrej company all my home appliances from godrej compnay only, but from past four months onwads my lcd tv remote not working, regarding this i spoken to godrej customercare executive with [protected]. But he simply registered a query and told me that we will send our technician to u r home. But till now any one of godrej technician not yet visited my address and which i...

sir, Godrej Applince hasnot given diwali offer gift {jmg maharaja} by lucknow office as per written commitment after purchase of fridge.After lodging complaint [protected]@godrej.com replied through email on 19th Nov.2014 on my request no.29957 and Ms. Subia Momin replied through request no.29958 that they are working on my complaint and forwarded my complaint to Lucknow office to Mr. M.J.Rafat, Associate Manager Direct Sales Appliance Divison-LUCKNOW,...

Fantastic sales pitch: "You will be drinking purified water from tomorrow" After booking it on the same day.It took 8(6 working) days to process the order. Wrong installation: The competency of the guys hired by Godrej for installation is seriously questionable. First the guy asked us to get a "T" installed on the tap for water purifier. Which we did.Turns out the product came with the "T" itself. So he replaced the previously...

sir, i had booked a washing machine from ur sales person. After delivery of product they assured me to send the service engg. next day, they took my old washing machine as a exchange on 17/03/2015. but till date no service engg. has came for installation & 2 days dirty clothes are laying as it is. i call ur persons to take care of it, but nobody came till date. kindly send the service engg asearly as possible....

This is Shubham Kumar Jayswal. I have taken Microwave Oven from Godrej which turn s out to be biggest mistake of my life. The Oven is rarely used but every 2 months it has to be repaired. One fine day my oven stopped working. I gave a complaint when I was in RT nagar and Jakkur Layout. Twice in two different places and spoke to many people but the issue was never. People from Ganga Nagar Service center came and told me that the PCB is not...

This is Shubham Kumar Jayswal. I have taken Microwave Oven from Godrej which turn s out to be biggest mistake of my life. The Oven is rarely used but every 2 months it has to be repaired. One fine day my oven stopped working. I gave a complaint when I was in RT nagar and Jakkur Layout. Twice in two different places and spoke to many people but the issue was never. People from Ganga Nagar Service center came and told me that the PCB is not...

I have many time complaint about my refrigerator and I have to pay charges of technician of godrej and said to me within one month any problem then call me and my technician visit without any cost .I have complaint within one month but no technician will be visited and automatic my complaint will be closed several time...

Sir, I have a four years service contract (w.e.f. 29/12/2011 to 28/12/2015) (CONTRACT APPLICATION No.1364644 -  Dated: 12/02/2011, APPLIANCE SERIAL NO. [protected]) with you for my Godrej Refrigerator. In this connection I have received three (03) “Godrej SMS” on 07/08/2014, that Mr. ADITYA KUMAR will be attending my calls (D[protected]) second SMS received on 07/08/2014 that Mr. ANKUSH JAIN will be attending my call (D[protected])...

I Vijay Kumar Gupta, bought a refrigerator of your company on 10th March 2015 from Kapila electronics, janakpuri. As mentioned to me your company personnel had promised to come next day for the installation but did not do so. When I called on customer care number for the enquiry they replied that I misbehaved with him. I am highly disappointed with your service. I am mentally upset. Please solve this matter as soon as possible otherwise i'll...

Registered complaint on 22nd Jan 2015 with complaint no.N[protected]. It was attended only on 24thFeb after several complaints to the call centre, shut down service centres, case getting transferred to a different service centre. Microwave still not working, registered another complaint no N[protected] on the 25th. The service personal said by telephone that the part has to come from Mumbai and will come within 10 days. Still not fixed. Call...

Dear Customer Care, Following up on this complaint # [protected] for more than two weeks now. Every day we are being given false promises that it will be attended to and we wait the whole day at our home and no one turns up. A local service contact has been provided, but they have not been behaving trustworthy at all. They do not even have the courtesy to speak properly over the phone. Kindly provide a means to help and have the appliance...

I purchased RT EON 3.3 thru Godrej Direct assuming that as it is coming straight from Godrej being a premier model and is not available in retail(as per claim by the sales guy).

I received the model today and when i checked the same, the internal cabinet were missing compared to what was shown to me in the catalogue or what was listed in product manual which came with the product. Attached images for your review.
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In spite of a manufacturing defect in the product, it is surprising how non-cooperative the service team can be at Godrej. I had bought a sofa (Model: Nuo, Bill Number: 324284) on 23.09.2014. There was a manufacturing defect in the sofa and I had lodged a complaint number in January, complaint number: K[protected]. I had to call the customer care number several times before the technician actually came for inspection. However, on inspection,...

Sir, in reference to the subject cited above I am very much annoyed with the service of one of your senior sales man of Godrej Smart Care of Sales man code "12843" of name "Nath".
Sir, I got a survey call from Godrej Smart Care for some product advertisement. As per that my family was willing to purchase a Micro-Wave.
We even chose one of your product, and told the above mentioned Executive to provide me...

Registered a complaint with the godrej customer care on the 30th of December 2014 for a one year old 34 ltr microwave. The machine just stopped working. We have recieved over 10 calls and numerous messages with complaint number, the name of the representative etc.. But there has been no solution to the situation. Wanted to try this platform before registering a complaint with consumer court....

The service providers of Godrej smart care are horrible. I Raised a service request on 1st Jan 2015 for attending our washing machine on 3rd Jan. Filled all details in the online service request mentioning the date and time when I will be available. Got a call on 1st itself saying that they will send person. As I was busy that day, it was not possible for me that day. I again requested them on call for service on 3rd. On 3rd morning...

Hello Team, I purchased Godrej res your help to Refrigerator on 4th Jan, 2014. For some time it worked fine Few days back i am getting problem about the door not getting completely closed due to no proper gripping. i lodged the complaint on Godrej customer care. the person visited and told that it is the issue of gripping and it will be not covered under warranty. I told why it will not be covered as it is not damaged, rotten or any other...

I lodged a complaint, for washing Machine which is under warranty, with all relevant details at Godrej Service Centre -Jammu on Phone No. [protected] on 17/12/2014. Next day a technician was came at my home but he behaved in a very absurd manner in-lieu-of repeated requests. He was alleging me that i) why you have not given information about defect? ii) you haven't given proper address etc.etc. It was very unfortunate matter for me, in-stead,...

I bought a fully auto-matic washing machine from godrej company via snapdeal.com and it was not working properly since the day it got installed. I made regular complaints to the company and their technicians came to attend the calls but even after identifying the defect they did not had any action . Instead they till now keep saying we'll see to it, we'll try our best to do something, we have made reminder mail, and all. i am too fed up now....

Hi, This is sangareswaran.v, godrej customer from chennai. My registered mobile no is :[protected]. I purchased new washing machine holding model :GWF650FC, product code : 4G15M2, Serial No : [protected] on 20th Sep 2014 . I really felt bad with continuous inlet problem in the machine. I had logged the complaint many a times and the coil has been replaced, but still facing the same issue. I humbly request you to replace the machine as...