[Resolved]  Godrej Appliances — Bad services by godrej smart care

Address:	Lucknow, Uttar Pradesh, 226024
Website:	Godrejsmart care

This is in reference to my complain no. L[protected] for my fully
Automatic washing machine..
We have taken amc last year in april 2015, this year in march 1st week
There was drying problem in the machine and your from lucknow mr yasin
Had came and told now that it is working, the next when we tried it
For washing it had then also stopped washing and drying both, then
When we contacted mr yasin he told to book another complain, which is
Given in reference above.
Next day we got call from mr shivkumar technician and he told that mr
Yasin had informed him that the pulley is not working and it is also
Not in stock. Without visiting he informed the same and told that it
Will take 3-4 days.
After waiting for another 7-8 days when i called your customer care
No. I got the information that our earlier call is closed. Then i
Registered another complain with no. 678721.
It is quite harassing and mentally unfit that your technician is
Either not fully trained or not willing to solve the problem.
Almost one month had passed than we got an sms that our complaint is closed. We are now having no trust on the godrej aplliances.