[Resolved]  Godrej Appliances — Complaint about servicing - hyderabad

Address:500039
Website:Godrej refrigerator authorized servicing

I own a godrej eon, double door frost free refrigerator. it was giving trouble last week. as soon as it was switched on, the entire power in the room was fluctuating and the refrigerator was giving a shock. i had placed a service request with handyhome and the representative turned up and suggested replacement of compressor and the timer. i had asked them to replace it, which was promptly done within 48 hours. however, the problem i had complained about has not been resolved and even after replacing these two parts by paying an amount of inr 4, 950, the situation remains the same.

Please do the needful.
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Aug 5, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
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Dear Srinath,

We are sorry for the trouble you’ve have faced. Could you please send us a private message with your complaint number & your mobile number so that we can take a look at it?

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Srinath,

We are still awaiting your contact details. Kindly provide the complaint No. & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint No. by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Srinath,

We are trying our best to resolve your complaint. However, as we have not received your contact details your
complaint has been closed from our end. You may contact us in case of any further assistance required

Regards,
Godrej Appliances Team.

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