[Resolved]  Godrej Appliances — Defective ac sold and asking to wait for 15 days for replacement

Address:500016
Website:www.godrejsmartcare.com/services.htm

I have brought godrej eon ac just 20 days back it worked for 15 days after that it get problem. Finally godrej service agent reached us from repeated begging. Finally after watching its a defective outdoor unit, have to replace wait for 15 days for replacement,
Here comes the problem the purpose of buying ac to overcome heat goes into vain.
Godrej is a non quality product. Never believe in those products. Its a good brand in 1990 but 2020 it cannot exists with this kind of quality
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Aug 7, 2021
Complaint marked as Resolved 
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Dear veerandranath,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear veerandranath,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest

Regards,
Godrej Appliances Team.
Dear veerandranath,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

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