[Resolved]  Godrej Appliances — Godrej refrigerator door rust

Address:673313

I have bought godrej single door refrigerator on 2012, which is having a warranty of ten years. The door started rusting with in 2 years .so I contacted the dealer where I purchased the fridge and they send serviceman to inspect the same.they checked the fridge and gave me receipt for inspection by demanding a sum of Rs 250 with out giving any prior information regarding the fault.My fridge is still on warranty period and I am confused about this issue. So I kindly request you to take necessary action about this issue as soon as possible,
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Aug 7, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
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Dear Lineesh Govindan,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number& your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Dear Lineesh Govindan,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Lineesh Govindan,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

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