Godrej Appliances — Godrej refrigerator GFE 36 TZ

Address:Bareilly, Uttar Pradesh, 243005

Compressor of the refrigerator is not working and i had been complaining about the same over the period of time but there is no response from the company . Presently the compressor is under warranty but as the warranty period will get over soon so the company is trying to delay in providing service so that i am forced to pay on replacement or repair of the same
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Godrej Appliances customer support has been notified about the posted complaint.
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Dear vaibhav,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Sir
The registered mobile number with Godrej is [protected] and the complaint number is Z[protected] and had received a message that the door was locked. Its what company is fooling around as I am running my office on the ground floor of my residence so there is no question of door locked . Secondly my mother had a fracture and she is at home only and cant leave the house. Thus the intention of the company is quite clear. Its a fake way of not attending the complaint. I had personally called at local office in bareilly mobile number [protected] and asked them to visit regarding the above complaint on 29/06/2016 but till date it is unattended

Vijay kumar khandelwal
Dear vaibhav,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Vaibhav,

We have received an update from our team that they have addressed your concern. You may get in touch with us for any further queries

Regards,
Godrej Appliances Team.

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