Godrej Appliances Complaints & Reviews

Dear Dinesh Bangalore,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

Dear Dinesh Bangalore,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

Dear RavindraChoudhary,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

Hello Godrej TeaM,

Today i contacted again Customer care, the toll free number given above - [protected], they told that the technician has given feedback that he has resolved the complaint of consumer. The technician name is "GOREGAON_ADITYA ELE-MOHD YUSUF KHAN". I want to say that the my complaint is till open and i will go to consumer forum with this if it will not be resolved immidiately.

Dear RavindraChoudhary,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

godrej eon fridge

maximum sound

Dear JB Choudhary,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

Dear Charumd Gupta,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Dear Sangareswaran,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint, you can do the same by calling us on our toll free number[protected]

Regards,
Godrej Appliance Team.

Dear Krisna,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

Dear Savithri Balasubramanian,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

Mobile no. Is [protected]

Dear Savithri Balasubramanian,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest. Request you to register your complaint by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

Dear Nitin Hule,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

I am fed up with the washing machine. Yesterday i.e. on 17.11.2014 gear box was replaced for noise problem. Today Spin operation is not

taking place & washing is unidirectional. THIS IS WORST PRODUCT EVER MANUFACTURED / INVENTED BY GODREJ. I want replacement

of the machine or my money back. I am also aware that this is computer generated mail & nobody is bothered to take note of my complaint. As

advised by service provider when I contacted Mr. Yagnesh Panchal - ( Service manager) his mobile was switched off as expected.

I will not recommend this product to anybody in fact I am sorry to say that I will warn my friends & replatives not to buy any product from

GODREJ.

Nitin Hule

Dear Meenakshi Soni,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

Dear Ashish,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

Dear Sir, my split ac is not working so registered my complaint on your toll free no on 7/3/15 but still my problem is not solve. Sir we parches some things for our comfort and when we are not getting its benefits then the irritation take place so it is my kind request to you solve my problem as early as possible
Thank you

Dear Nitin Hule,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

Dear Sir,

My complaint no. is B[protected] dated 8th November. I have already lodged the complaint through e-mail to " Godrej smartcare " Request 29501 is reported on 12th November 2014.

My Mobile no. [protected]

Nitin Hule

Dear Nitin Hule,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Change of washing machine

My washing machine has not been repaired by your Technician Last 1 and half month. My complaint is still pending from 1 and half month.
Your Product - Semi auto washing machine repairable within 2 and half years. This is not good for your company.
Pls. do needfull and Change my Washing machine otherwise I'll go to consumer court.

Dear NKBagchi,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

Dear Saketshukla,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

Godrej worst service ever..!

Dear Vinay,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Dear Jajay31,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Dear Prass33,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.
You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

Hi,

The last complain no is Z[protected] dtd. 22.09.14,

My mobile no. is [protected].

Dear Pras33,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Just want to inform u that, still no body is contacted in this matter.

I launch the complain on 22nd and frm that day no body is attend the call, only once I got a call that they will check and come back but till now no body contacted again after more then 2 week.

Is this the normal way of working for all Godrej service centers?... Not to attend a call for more then 2/3 week untill unless person not remined them several time?...

This is really very strange thing for this big Brand.

Nothing happen till now in this matter.

One more day is passed without any further action.

Still not recd any responce frm any where.

Any response is possible or not?...

Dear Mohite_dv,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliance Team.

My phone no is[protected]; [protected]
As i received following auto generated mail from Godrej regarding my compliant but not taken any action up to this time
only ullo banaving


Dear Deepak Mohite,
Your request (25297) has been received by the Godrej Smartcare Service Team at our Head-office in Mumbai.
We sincerely regret the inconvenience caused to you and are concerned that you have had to escalate your issue to our senior management to get a redressal. Please be assured that we are taking immediate steps and according top priority to this. You will receive a personalized mail from us giving you the contact details of the branch manager to whom we have forwarded your case with necessary instructions. You will receive a call / email directly from him or his team member at the earliest and then they will take it forward for resolution on priority.
In case, you have not provided your contact number or location while you wrote to us do write back to us with your contact number and location so that we could contact you.
We at Smartcare handle issues related to service of Godrej Appliances, viz.: Refrigerators, Washing Machines, Air conditioners, Microwave Ovens, Chotucool, Water Purifiers and Home UPS.
In the unlikely event, your query is related to a product / service of any other department/division of Godrej & Boyce Mfg. Co. Ltd., please be assured that we will forward the same to the concerned person so that they can contact you.
You may also reach us at [protected] (24x7 call center) / email us in case you have any query.
Kindly note that this is an acknowledgement mail only.
We assure you, our best attention and service at all times.
Regards,
Smartcare Team,
Appliance Division,
Godrej & Boyce Mfg. Co. Ltd.
Mumbai 400079.
To add additional comments, reply to this email.

Dear Mohite_dv,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Thanks for your response
Yesterday Godrej person comes to my house for collecting wrong check which I got from Godrej with supporting letter (related to wrong name on check)
but this time also he repeated the same mistake one more time in his letter he put wrong check number and try to convense me to sign the letter how can i sign on wrong letter.
That's why I put the word purposefully in my first comment and I am repeating the same word once again
my request to CEO and board of directors that what is your policy against warranty to give the trouble and harassment to consumer
In future while purchasing Godrej product even the Godrej soap I will think twice
what can i write more than this
best wishes to Godrej organisation/group for future?

misguided by sales staff

He promised over product with having all microwave modes but product does not satisfy... please address me. He has fooled me. The product is unused. Kindly reply.