[Resolved] Godrej Appliances — Non availability of technician | |||
I hv a ac and it was creating problem from march 2016. I hv amc with spare parts with the company it self (Godrej). I booked a call on 11th march but no technician visit against my call. After that i call many times bt no one visit against my call. After that they give me a local person number ([protected]) named chiranjiv roy. I called him meny times and every time he told that a technician would be visit as soon as possible bt no one visit. I booked a another call on 13th april'16 because my call was cancelled as per the customer care executive. A technician visit my ac and told me that there is a problem in the pcb board of ac and he would report that to the concern office for repairing. After some days i called that number they told me that they would send technician to collect the pcb board for repairing or replacing but no one till date came to visit my ac for collecting pcb board for repairing or replacing. I called them many times and every time i got the same reply..."technician would be visit as soon as possible" Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Kalundia,
We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.
Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].
Regards,
Godrej Appliances Team.
We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.
Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].
Regards,
Godrej Appliances Team.
Dear Kalundia,
We are still awaiting your contact details/ complaint number.
Request you to send in the same as this will help us resolve your issue at the earliest
Regards,
Godrej Appliances Team.
We are still awaiting your contact details/ complaint number.
Request you to send in the same as this will help us resolve your issue at the earliest
Regards,
Godrej Appliances Team.
Dear Kalundia,
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.
Regards,
Godrej Appliances Team.
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.
Regards,
Godrej Appliances Team.
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Godrej Appliances — 19b4 gde
Dear Sir,I have purchased this godrej refrigrator on dt.[protected] and I have sustended many problems in last 2 year and now it is totally useless, there is no cooling though i see light inside the freez.Please give me feed back or send an engineer to shut out the problems.