Godrej Appliances — Refrigerator cooling problem

Address:635109

Hi I had a double door fridge facing cooling problem then contacted a authorized service they charged rs.3700 but but problem not solved very worst response by them I called several times but no answer I wasted my money for this type of work they done they don't know about mechanism only their motive is grab the money from the customers very worse service that I never seen
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Godrej Appliances customer support has been notified about the posted complaint.
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Dear Babumithul,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Hi i don't know the complaint no. My mobile no.is [protected]
Dear Babumithul,

You can visit godrejsmartcare.com and click on “submit a complaint” and enter your mobile no. You will then receive an OTP through which you can fill the details and get a call registered.

Regards,
Godrej Appliances Team.
If I do as you said what will happen again that service person's attend the problem they don't know about refrigerator system there is no conscience for that people
Dear Babumithul,

Your complaint has been closed as on 16th June 2016

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.

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