Godrej Appliances — Refrigerator not cooling

Address:713363

I have purchased a godrej rt eon 241p 4.3 denim petal ref on 22.07.2016 from great eastern in durgapur (West bengal) (Vat no: [protected]). Since two months my refrigerator is not cooling and i have logged several complaints in this regard to godrej company by email & phone and they sent technician for repair but problem not yet solved.

O, i request to you kindly take necessary step in this mater from your end.
Thanking you,
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Godrej Appliances customer support has been notified about the posted complaint.
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Dear saktipadapaul,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear saktipadapaul,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest

Regards,
Godrej Appliances Team.
Dear saktipadapaul,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

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