[Resolved]  Godrej Appliances — The demonstration after purchasing godrej fridge

Address:411036
Website:INDIAN CONSUMER COMPLAINT

I happen to be the old customer of Godrej Products in my house since last 30 years, why because the product is last longing and becomes the life companion. After this prelude I would like to express my heart burnt feelings to some one who will at least read this complaint, I don't know whether some action will be taken or not, God knows, cause the product has been sold out.having said that, My complaint is I had purchased one 350 Ltrs Godrej Fridge on 07/04 /2016 from Vijay sales from Pune the Code Number[protected]Pune Baner Br.) the delivery was received on 07 Apr 16 at 1330 Hrs. and as was informed by the delivery boy that within 24 Hrs from the time of delivery the Godrej representative will come and will give me the demonstration, for the Godrej fridge working, today is 12th of Apr 16 and I am still waiting for the demonstration to take place, what is this happening?why are you making the customer fool, do you mean say that in the month of Apr in the summer season I should keep looking at the fridge and wait for its demonstration, this is ridiculous The product Name is GODREJ---EON
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Customer,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest

Regards,
Godrej Appliances Team.
Dear Customer,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1438
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information