Godrej Appliances — Why stabilizer required for stabilizer free regfrigerator

Address:Chennai, Tamil Nadu

I bought 190 ltr godrej refrigerator with stabilizer free operation labelled on it. Recently i had a problem with fridge and was serviced free of cost(1yr warranty period). service engineer told the problem was due to not using the stabilizer and insisted to use it. Then they companies stick labels claiming stabilizer free operation. can we claim warranty from godrej or not
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Dear hari861,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
i too got the same problem from the service people i used with out stabilizer but its stabilizer free fridge just 1 year before i brought it now its not work service person came and said i[censored] not use stabilizer this fridge will not work more then 1 year. Its really this godrej will not work with out the stabilizer then y u telling your fridge is stabilizer free
plz give me the proper answer and this is my mobile number [protected]
thank u
I have bought same stabilizer free refrigerator.but, after reading above all these comments, I'm going to confuse that do I buy a stabilizer for my refrigerator or not? please tell me.
Satish Ponnam's reply, Nov 12, 2020
You should use stabilizer if power fluctuations are there. Recently we had power fluctuations in my apartments and my fridge pcb gone. Technician suggested me to use stabilizer and also informed three more issues came from my apartments related to Godrej fridge and all related to PCB with that power fluctuations. This is common issue with godrej, they should have removed that stabilizer free sticker from fridge which mis communicating users not to use stabilizer.
Last year i bough godrej single door fridge with stabilizer free sticker on it.. I didn't use stabilizer till now, few days warranty expired and cooling is not happening. Technician visited and told PCB gone and I should have used stabilizer to avoid this kind of problems.. He told cost would be 3k for pcb including labor charges.

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