Godrej Interio — about six months delay in supply of modular kitchen | |||||
We have placed order on modular kitchens on godrej interio through their franchise at gachbowli on 12th march 2020 after payment of advance rs 150000/- (Order nos won 017590 & won o17857) and assurance given delivery and installation will be completed by april end/may 1st week. Due to covid 19, godrej could not deliver the item and promised by july 3rd week. Even july 3rd week also they could not meet and again assured that delivery will be by 10th august 2020. Even 10th august 2020 also did not meet and on 25th august 2020 godrej informed that kitchen items arrived at hyderabad and pay full balance amount then only material can be released. We said that complete delivery and installation and payment will done accordingly. Due to godrej delay we incurred a heavy loss and paying emi to hdfc ltd rs 95000since may 2020 onwards. This has been informed to godrej marketing mumbai and hyderabad.in this regard godrej has to pay the loss incurred since july 2020 i. E. 190, 000 plus interest on the advance paid. Was this information helpful? | |||||
Godrej Interio customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Mr. Anil Kumar Verma, ED, Godrej interio should intervene urgently so that he should know how GODREJ Marketing riding on customers even in COVID 19 pandemic
Reply
Mr. Anil Kumar Verma, Executive director and President should intervene, as customer support is ineffective. also had Correspondence with Their Marketing Chief Mr. Pracheta Vats, SumanthV and Satish, Gladwin Pereira. Mr Sumanth V Hyderabad division insigating the Franchaise for full payment and he is the guy who mislead the TOP. So Mr. Anil Verma intervention is essential.
Dear Prasad,
We regret the inconvenience caused to you. Please send us your concerned details at [protected]@godrej.com. Our team will get in touch with you.
Regards,
Godrej Interio Customer Care
We regret the inconvenience caused to you. Please send us your concerned details at [protected]@godrej.com. Our team will get in touch with you.
Regards,
Godrej Interio Customer Care
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