Godrej Interio Complaints & Reviews

I have a purchased a chocolate queen bed on 22nd jan, 2020. Highly dissatisfied bcoz the poor quality of the bed. Today i found on some area of bed skin getting peel off within a period of 6 months. Kindly do the needful at the earliest.

Order ( Order id : [protected]) placed on 1st July 2020 for an almirah. Order id : [protected].

Order still not delivered. Firstly i was told 28th July would be my delivery date. Later i'm told it will be delivered between 5-7th Aug. It was supposed to be delivered by today, latest by tomorrow. Now these ### are giving useless excuses that it will take another 10 days for delivery.

I have followed up with CUSTOMER care, no one is responding to any calls.

I wrote to them that if this product is not delivered within the next two days, I need my money refund. They are saying it is not possible as the order is already packed. There is no response on the CUSTOMER care numbers:[protected] / [protected] ?

I placed the order on godrej interio for a recliner - where they mentioned the date of 3rd august., which was yesterday. Till date they have not delivered and no intimation also. Also in their website - on the tracking order - there is no update of packing and delivery status. Extremely poor customer service.

Called customer service 2-3 times and they said that they will update, but till now no update.

Looks like they don't care about customer service for online customers.

I have purchased mattress from arihant foam & mattresses. The mattress is been compressed from the top it is under the warranty card. Even the sides is been compressed. Its ortho deluxe and is 5*6.5"

I have purchased a sofa-cum bed in august 2018. The backrest has two knobs on the either side. One of the knob as come out. I have lodged a complain in customer care. The technician (Hyderabad) visited and said though he has never seen this product, we will take it to the workshop and get it done by third party.

The owner of the service centre mr darius phone no, [protected] called up and said that including transportation (Hardly any distance) and the welding it will cost around rs 12302/- (Including gst). The breakup is also not mentioned. I have attached a copy. Is it a joke?
He was very rude and said though we do not do sofa repairs we are obliging. Then the question is when godrej does not have service centre for sofa, why do they take the complain? Technician has taken rs 400 visiting charges for what?

Please take it on priority.
My house entire interiors is from godrej. Now i doubt that in future if i have any issue with any of my product, what will i do?

Dear sir/madam,
Godrej recliner outer cover/sheet up holistic material is coming out, requesting for replacement.
Date of purchase: october 2017 from godrej interio, nacharam, hyderabad.
Thank you,
Ujjwal pal
Hyderabad

I have use to godrej dye in 2 to 3 month and resalt in not good.
My some hair are white befour use godrej rich creme hair dye. But i useing a godrej rich creme hair dye my allmost hair are white. And i am sufring a big problem for using agodrej rich creme hair dye.

The black leather and the stitches of the sofa are coming of

I have purchased a sofa set 3+1+1 during 2017. Soon after that i noticed a stitching coming out between two seater of 3 seater sofa. I ignored it initially. Other i called their official service provider to get it repaired.

He had charged rs 400 just to take picture of the area. Later i received a quotation for rs 24000 + to repair the same.

It is a manufacturing defect. Still godrej wants to rob money from their customers for small repairs by all means.

Only way i find now is to bring this type of malpractices by godrej interio to the knowledge of the public and prevent them buying such inferior items from godrej by paying huge amount
M g pandit
Bangalore

My order [protected] is not getting delivered and the company has been providing conflicting information about the delivery date. Now they have stopped responding. I contacted online support, email, and customer support number which is unresponsive. They finally said i will get the order by 30th june and i haven't got it yet. Can someone advise how to resolve this? It's getting very inconvenient to manage my stuff in a small pg room and need the item asap.

I have lost the invoice of the refrigerator and i am facing some issue with its compressor and it needs to repair so the executive is asking for the invoice. It would be great if you share invoice of the same.

Raised a service request for a godrej washing machine on 30th may 2020. After raising the request received a call from one of the executive for the visit.
Executive name - rijvan khan
Contact no - [protected]

The executive arrived on 31st may 2020.
After the inspection of the washing machine it was found the sensor was out of order. He replaced the sensor and charged the below amount
1. Sensor - 4200
2. Service charge - 350

The amount was paid the executive. The executive informed will be receiving the detail along with the warranty copy for the sensor

However even after multiple follow-ups we did not received any bill or warranty copy.
Its almost a month and still we have not received

Sir 3 mahina ho gaye almirah liya hua flipkart sa le thee aaj tak assemble nahi hue

I made a computer table on godrej on 4th june. Order is not delivered and no status update on it. There is no good way to contact support and there is no order cancellation method available on the website.

Chat is the only way to contact and just to hear from them that my order cancellation request if forwarded to the department. It has been 5 days since i made this request and there is no cancellation confirmation call from their team.

I want to refund of my money at the earliest. I feel like looted now.

Dear sirs,
The odu supplied to me along with the idu against the
Invoice no: 10007di11151605 dtd:[protected] is delivered to me with out filling the refrigerant ie fluride r32.
After using for a week i found the defect and become mad of the issue because i have spent a big amount.
I have lodged a complaint also on the same at your head office.
So i request you to kindly replace the useless odu with a power odu with the refrigerant duly filled at your works and deliver it to me at the earliest.

Thanking you
Rkp hyd

I have been regular customer of intero however most of my purchase are in new delhi. Recently on 11th june2020 i purchased slimline wardrobe at my hometown katihar godrej interio showroom (Anand electronics).
Though nominal but they demanded and ihad to pay 2percent extra in the name of credit card.
I had never this type of experience in delhi.
I request you to maintain your trust with your customers this type of cheap activity must be avoided.
Thank you
Ujjawal kumar jha
Mob [protected]
[protected]

I have chair. It is having problem. I have given complaint. Noone is attending. I will file legal case

Service man got money on may 15 but still he is ni providing any services and i don't get back money as well.

The product was ordered on may 16, 2020, with an order id [protected], however, even after a month of waiting the product is no where near being shipped. On contacting the company the standard reply is that they are unable to track the order because of some technical glitch.

Company gave me 15 year warranty on rusting as mentioned in the bill. My kitchen got rusted in 5 years and when i claimed replacement then they clearly denied. What kind of service they have? Why they gave 15 years warranty then? Is godrej really concerned about their customers?
Its been more than 6 months from the date of complaint and no resolution has been given till date.