Godrej Interio — aerowood wardrobe charged different from the mrp mentioned

Address:

52 Gf The Whitehouse Sector 57, 122003

To whomsoever it may concern
This is in reference to one of your showroom in Gurgaon sector 14.
I Neelima Kukreja went with my mom Mrs Rita Kukreja to your showroom where i had purchased a aero wardrobe on which the showroom had mentioned the amount 96786 on which after a bargain Mr prasoon the area head of your company gave us a discount of 13 percent over the mrp so we decided to go for it.
After a week when i received the wardrobe i saw the mrp mentioned on the wardrobe was much less which was 92178.
After speaking to Mr prasoon regarding the same he has an explosive to it as they must have put the stuff in the old packing and we have the mail from companies of the new mrp.
But if you have the mrp changed then you should have the same mrp which you send to the customer as customer pays according to the mrp mentioned on the box.
I have the copy of the bill issued from your outlet and also the mrp on the wardrobe which has come to me and is installed.
After all this I had a word with Mr prasoon saxena for which he agreed to difference amount to me as I have the recording of the same and when my person reached there to collect the same he refused and said if we could talk it over.
I think it's real harrassment for a customer to get false info and then wasting our time on the same.
Attaching below one the bill issues from your outlet and the mrp mentioned on the wardrobe.

Kindly explain on the above and hopefully as a company you would understand that customer pays according to the mrp mentioned on the product received and not what is just mention on the outlet.

Best Regards

Neelima Kukreja
[protected]