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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez Phone Numbers

Toll free
1860 266 6622
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1800 258 2554
195
72
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+91 80 6721 8000
308
113

Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 44

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Address:mumbai, 700150

As per upi transaction id[protected] i had tried to pay my electricity bill through google pay app. But transaction was failed 4 th april. I had complaint their customer services. The case id is[protected]. They told me problem will solve in 7 business day. But 7 business is over and problem is not resolved yet. Amount of money which is deducted from the account is 1347....
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Address:H.No. 1-4-67, Kazipet Police Station, Warangal City, Warangal, Andhra Pradesh, 506003

I have transferred rs.1120/- on 06.03.2019. Amount was debited from my account but the account holder party not received the amount. I have sent the feedback on this but not yet responded. Till now 47 days have completed but the transaction seems to be pending.
Google transaction id: cicagkcy1oneea
Upi transaction id :[protected]

Need an immediate action on this. I request you to kindly refund my amount......
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A
Anand9mr95
from Anta, Rajasthan
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misleading customer care executives

Address:302021

I am highly disappointed with the disastrous experience i had with google pay. I made the payment of 486 rs twice on 30th march, both of which failed.

I raised the dispute from the app on the same day and waited for 3 working days. But my money was not refunded, hence i called on 3rd april again and it was said to me my the customer care exectutive that my money will refunded on the same day only. But again not refunded.br...
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K
kamalmitra
from Kolkata, West Bengal
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payment not refund

Address:Kolkata, West Bengal, 700070

Dear sir/madam,
I have pay swiggy upi 2200 on 2nd april but payment not successful. But 10 april i have check my payment will be send our recipient's but still not paid our recipient's. The transaction id is[protected]. Please look into this matter.
My id is swiggy.[protected]@icici.

I have call to google pay executive she said please send a bank statement i have send 11 of april.

I have talk to google...
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S
sataks
from Gobichettipalayam, Tamil Nadu
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made upi pmt to sun network dth of 230, but amt not credited to sun network

I am attaching screenshot of pmt made to sun network dth recharge on March 7 of 230 rs. The 230 is not credited to sun network when I contacted them and my Sun network Dth was not recharged. I raised dispute in Google pay app and there is no response till now. It's more than 1.5 month and my money is lost. First, pls let me know where my money has gone and give me resolution....
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S
sdpboss
from Mumbai, Maharashtra
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didn't receive my refund

Address:713210

On 10th april i have recharged 149₹ on my jio number via google pay but at 1st attempt they show me an server error, so i repeat the payment process, on 4th attempt the interface showed "recharge successfull" and balance deducted from my bank is 149₹ but after a while another message came that 149₹ again has been deducted from my account. So two time the money has been been charged which was very uncertain. Please fix this problem....
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Address:Barasat, Kolkata, West Bengal, 700125

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J
Jijorajjr
from Mumbai, Maharashtra
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amount deducted recharge isn't completed

Address:695126

Hello Sir

I did a recharge of rupees 399(jio) on google pay on 5th april 2019 .(9:12am) . The Amont Deducted Instantly And The Recharge Isnt Cimpleted Yet Now . I Contacted Them And They Said Issues will be solved in 3 days and today is 6 th day . Still now i dindt got my amount back . Sir Please Helf Me to Refund My Amount

Transcration ID[protected]

Contact Number - [protected]...
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A.M.Karthick Kumar
from Chennai, Tamil Nadu
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amount deducted but not paid to merchant

Address:Chennai, Tamil Nadu, 600049

I was paid to my indane lpg through google pay, where the amount was deducted, but not credited to the merchant.
I asked the merchant, they replied, that they have not received the payment.
Kindly revert back my amount to my account.

Name karthick kumar a m
Order id rf[protected]
Order date 28 02 2019
Amount 668 with sr no. 1-[protected]...
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S
sushma veeranki
from Delhi, Delhi
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amount debited but not received

I have transferred rs.4, 500.00 on 04.04.2019. Amount was debited from my account but the other party not received the amount. I have sent the feedback on this but not yet responded. Till now 6 days have completed but the transaction seems to be pending.
Google transaction id: cicagkdyo9v-ja
Upi transaction id :[protected].

Need an immediate action on this. I request you to kindly refund my amount....
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R
RajuNayak
from Delhi, Delhi
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refund of my money

Address:Karimnagar, Andhra Pradesh, 505001

Hello, i am raju nayak from karimnagar. Unfortunately i have added my money into google play store balance instead of google pay, so i requested to refund my money through to google pay account or through vouchers but they refused and they have been telling that its not possible, we have some terms and conditions.
Should i loss my money?
I want my money....
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D
debasreeujjwal
from Kolkata, West Bengal
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amount debited failed in two time one week ago but no return

Address:700125

Dear
Sir,
I am ujjwal chowdhury and i am google pay user. Last 2nd april i am paid electric bill rs. 2429/- through this app. Payment was failed. But payment debit my account in two times. I already submit complain this matter but no reply from your site. Please see this matter and return my money (2429+2429) as early as possible.
Send screenshot my account details and your transaction details.

Thanking...
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Shafir Siddique
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund refund / dispute

Address:411044

I tried to recharge my airtel prepaid number with inr 199 but it got failed. I though it might be due to technical error and, again tried to make the payment but that also got failed. The amount for inr 199 + 199 = 398 got debited from my account. This transaction was made on
April 4, 2019 1.12 pm with the upi transaction id[protected] and
April 4, 2019 1.13 pm with the upi transaction id[protected]
At billdesk....
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S
Smriti Sahoo
from Delhi, Delhi
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google pay transaction failed but money debited

I had made a transaction of rupees 6200 from my pnb bank account using google pay (Upi transaction id[protected] on monday 1st of april 2017. The transaction failed but the money was debited.
It's been 5 days since the transaction but i haven't received my money back. I had also called the google pay costomer care where they assured me i will get the refund within 3 working day which i haven't till now, now they are saying me to...
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G
grv_gaurav
from Kolkata, West Bengal
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I'm complaining about, google pay also known as tez

Address:Kolkata, West Bengal, 700040

I was doing an online transaction 4 days ago through google pay, where i was playing my electricity bill, my balance from sbi got deducted but the transaction was not successful. I raise a complaint against it asking for my refund and they (Google) said payment has been initiated by them self but sbi is having problem so i should contact them. When i contactos sbi they said they have no control over 3rd party application so i should ask google...
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Ravikum51591522
from Delhi, Delhi
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money sent but not received

Address:Kammanhalli, 560033

Hello sir, my name is ravi kumar,
I am writing this comment whereas i am not able to reach customer service of google-pay. On 29th of march-2019 i had transferred rs 5200 from google-pay and it says it is with google pay will take 3 working days it will show-up in the recipient account, on 1st i get a pop-up message in google pay which says that that the amount is deposited in the recipient account and i had called my wife told to...
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I have done recharge my jio number [protected] through google pay, amount also deducted from my bank account but still i am waiting for my recharge, i have send feedback to google pay through their app but still didnt received any feedback. Now i have done my recharge through google app, please refund my amount to my bank account,

Upi id: [protected]@okhdfcbank

Please check attached details of recharge and...
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L
Lokeshporanki
from Noida, Uttar Pradesh
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sending money not credited to beneficiary account

Address:PLOT NO 4, SECTOR-11, IIE SIDCUL, RANIPUR, Haridwar, Uttarakhand, 249403

Dear sir,

Good morning!!!

Please be noted that myself pls ramaraju is a regular customer of your esteem organisation since last more than 10 year having below mentioned details,

1) account no. - [protected].
2) branch office - shivalik nagar, haridwat.
3) isfc code - hdfc0004713.
4) customer id — 22570341.

Sir, i have made a transaction of rs 50000...
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B
bhvarun
from Noida, Uttar Pradesh
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bbps - uppcl-urban

Address:Ghaziabad, Uttar Pradesh, 201010

I had made a bill payment for uttar pradesh power corp ltd (Uppcl-urban) bill of amount rs.6964 on 22-dec-2018 using google pay upi id [protected]@okicici linked to my yes bank account. While the amount was deducted from my account, i received the transaction failure message. Till date the amount hasn't been refunded back to my bank account. After complaining to google pay thrice there is no resolution provided. Transaction id: bbps id: bd01h9382677,...
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Address:Haridwar, Uttarakhand, 249401

I(shubham bhatt) made a transaction at 30 march 2019, time-21:41 of amount 5000INR to receiver ([protected]) through google pay. Money has been deducted from my account and is neither deposited to receiver account nor refunded to my account.
Its been 5days to deduction and there is no action from google pay(TEZ).
Every possible info of the transaction is attached with the screenshot.
Please make every possible effort to...
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