Google India / Tez Complaints & Reviews

Address: Krishna, Andhra Pradesh

I did my transcation through upi android app.amount is debited from consumer account by i didnt have recevied my amount till now plz solve my issue as early as possible.its an emergency,

amount-700

upi transaction id[protected]

date&time[protected], 11:30

contact mailid:engineer.[protected]@gmail.com

plz solve my problem the payment is still shows processing
but imy amount is not yet credited

Mar 31, 2019

Complaint marked as Resolved

this is totaslly fake

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Mar 31, 2019

Updated by Annithaa this is totally fake dont complaint here

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Address: harmu housing colony Ranchi,jharkhand, Ranchi, Jharkhand, 834002

Dear sir,
My name is vijesh kumar. I was paid electricity bill on 16/3/2019. Then my money debited from my "union bank of india" account, but bill are not paid. When i complaint about that they"google pay" replied me my money are not deducted. If my money are not deducted then where are my money. I want to refund my money, so please help me for my money refunding.
I will always be greatful for this work. Thank you...

Google transaction id :-cicagkcyx6lgeg
Upi transaction id :[protected]

+1 photos

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R

Raymond Garcia Cay

Apr 1, 2019

I been charged twice for young joy technology services amounting to 73.98 aed inwhich I did not do... please revert bavk into my account... please revert it back because i did not purchase anything and my payment details in my iphone was none.. so how come that young joy can deduct from my mobile account...????

deduct money for electricity bill but not show paid. - Comment #3393163 - Image #0

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I ordered maharaj whiteline mixer, there i gave rong address for delivery (That was our newly moved address). So i cancelled that ordered. After that i placed one more order with correct address.

I got confirmation for cancelled order and they showed initiation of refund. I waited 2-3 weaks for the refund. But i didnt get any refund.

Now they are showing only delivered product but not cancelled product details in amezon.

And in tez it is showing like bothe orders confirm and delivered. But actually i got only one product.

I need to get my first order cancelled refund.

Please help me.

+4 photos

Mar 28, 2019

Complaint marked as Resolved

It's not yet resolved.

Google India / Tez customer support has been notified about the posted complaint.

Apr 02, 2019

Updated by Kavyasini I need update on the issue

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Observando mi cuenta de banco el 25 de marzo de 2019,, hay debitado - sin mi autorizacion - y por google proxima beta lo siguientes cargos: cuatro (4) cargos por $24.99; nueve (9) cargos por $.99 y un (1) cargo por $9.99. Dichos cargos no fueron autorizados por la suscribiente. Favor de hacer la corrección que proceda para corregir este asunto y se eliminen dichos cargos. Gracias.

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Address: 560102

On Feb 1st I have done a transaction of rs1325 with google transaction id cicagkcsn-yfoq and UPI transaction id[protected] to Mr latheesh yadav. The money got credited to his account but the same time it got reversed twice (1325+1325) from his account. One amount he got refunded back on 14.02.2019 but still one more amount is pending. I have the customer care support more than 5 6 times in the month of Feb and have sent all the supporting doc, such as bank statements to them, But they failed to solve my issue. Take it as a serious one and please solve it. It's been 2 over

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S

Sijeesh A T

Aug 6, 2021

Gpay you are backed by the technology mater in the world and still taking the excuse of Covid-19 pandemic for not getting the people to the customer care. It's very disgusting kind of service from your end. It's taking around 12-15mintutes to stay online to get connected with the customer care executive. you should have given enough steps to solve the people related issues to make the service faster. This was the same case in the same period last year also. Or I wonder if that is a technology settings from your end whenever you call the situation remains the same. Please do the needful to improve your customer care services. Being a tech master if you wont be able to do it then noon else in this world.

Best Regards,
Sijeesh AT
[protected]

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Sijeesh A T's reply, Aug 6, 2021

**not getting the people connected to the customer care**

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Address: 516001

Sir,

My transaction with goka anil kumar was made on march 14 th for transfer of rs.1400/-. It is now 15 days and more over 10 business days. But the transaction was shown as processing. But my money was deducted on march 14th.

I raised dispute on that day itself but it was not resolved till now.

Please take action and refund my money immediately.

+1 photos

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

A fraud transaction has taken place from my moms no
[protected] while they were trying to buy phone for my brother
I want some to speak to however it’s a shame that google pay have no helpline no or email
I want to report and dispute my transaction urgently however i can’t communicate with them for an immediate action this is really pathetic
Plz help for rev of rs 15500 paid toward ph no[protected]
It is their hard earned money
I request someone to resolve the same at the earliest

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Address: Jyothinagar plotno.81maseed, 500008

I[censored] do mean understand my situation problem facing multiple accountslink check to me if you have received this message was sent from my phone number put in the details of the same so screenshot sending you have received some issue with bank account n agents also not responsible not there urgently required to me quickly took taking long time support already been submitted details are given reply email from my side please contact me if you have received this communication i am said

+6 photos

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Mar 26, 2019

Updated by T.vinod Kumar Google tez update adding bank account details are not taking support union Bank link multiple accountslink Check server update

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Address: 632014

I have tried subscribing to alt balaji app through google pay using my debit card on feb 14 and my amount was debited but subscription failed and i have contacted alt balaji their support team has said that they have not received the amount but google payments show that my amount was debited but not yet refunded so could you people please help me resolve my issue and refund my money as soon as possible. The mail i received from alt balaji support team was
"basis our telephonic conversation, request you to please contact google support as the transaction has been cancelled.

The order ids mentioned below can be used for reference:

1) gpa.[protected]
2) gpa.[protected]"

Please help me resolve the issue as soon as possible

Thank you

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T.vinod Kumar

Mar 27, 2019

Problem facing multiple times to get the details of account adding bank account number put not taking support

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T.vinod Kumar's reply, Mar 26, 2019

Update urgent ticket raise complaint check other wise website close n lock it under process

M

my India is great

from Lucknow, Uttar Pradesh

Mar 27, 2019

Yesterday I recharge 335rs. The balance he cut from bank account but my tv recharge is not done yet. So kindly request you to send my rs. To DISH TV

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Address: Nellore, Andhra Pradesh, 5240004

Hii, my name is ghantasala venu gopal, resident of kavali, spare nellore district, andhra pradesh. India. I have received a text message from sbi bank stating that a transaction was made by my debit card was successful. But the card is with me and i have not shared my credentials with anyone. This message was received on 24.03.2019 at 2:00 pm. An amount of rupees 1800 was lost. Please verify and return my money.

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Mar 24, 2019

Updated by [email protected] I received a total of 13 transaction messages from my sbi account

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U

Uttamkumar Das

Mar 27, 2019

I am mistek wrong trasfer unknown Axis bank account no [protected] Kolkata. so my 5000 /- money return my k won sbi account [protected] plese my mony refund help us.
my contact no [protected]
UTTAM KUMAR DAS
[protected]@gmail.com

unauthorised transaction of google *proxima beta - Comment #3388422 - Image #0

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Address: Vikasnagar, Vikasnagar, Dehradun, Uttarakhand, 248198

Today unapproved transaction was made from my account in the name of Google*proxima Beta txn#741952 Rs.7900.00, without my knowledge and without accessing my debit card, neither generated any otp for the above values. The messages said Thank you for using your sbi debit card 0992 for a purchase worth Rs.7900.00 on POS 00248742 at Google*proxima beta txn#741952.
Please refund my money which I really did not spend myself. Please help me in this matter as soon as possible.

Satendra singh chauhan
Vikas nagar Dehradun.

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Address: Chandigarh, Punjab, 106103

Website: Google

If they remove the info about Indian Prime minister why its still coming while we typed about world stupid prime minister.
this things never be going to tolerate and Google will have to pay a huge value for their this stupidity. peoples are making joke about my country which is not going to accept as my nation is my proud and whatever someone do or not do is our business. Google have no rights to show these kind o[censored]nprofessional behavior in their search engine therefore if they will not remove this from their search engine, I will file a case against them and will raise this issue to everywhere in my circle to send abusive words to google.

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Address: world wide, 106103

Website: Google

How dare Google can shows the world stupid prime minister about my PM Mr. Modi ji? who they are and how they got this authority to show these kind of stupidity in their search engine. last month I have seen about Mr. Donald Trumph as well. I would say then Google is the world worst and stupid company which containing these kind of information in their search engine. the peoples working in Google are such a stupid and illiterate as they do not know the power of Mr. Modi. he is the man who brought my country in the level where other country has stated to respect us. please submit this complaint and give them a notice to remove this.
Punit
Iraq

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Address: Kallivalappil house, Annallur, 680731

I have done a transaction on 24 january at 7 pm for the amount of 50000 rupees. This amount got debited from my account and got credited in the other person account but suddenly got debited within 10 minutes. So still the issue regarding this transaction is pending and is a issue between me and the other person. So kindly help me with the issue and sort it as fast as possible.
Thank you

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Address: E-399 bharat vihar new delhi, New Delhi, Delhi

I paid my electricity bill (BSES RAJDHANI)of amount Rs 2140 on 17th February 2019 but my electricity bill is not paid but my money debited from my account. On 17th feb to till 20 march 2019 I call everyday to google pay customer care but my money is not refunded to my account.They only gave fake promises to me that my money is come till morning, evening etc. They gave me fake promises for about 1month but my money is not refunded to me.

+1 photos

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Mar 26, 2019

Updated by Pramodddd Dear
Sir/Madam
When my issue is solved? It get about 1 and half month but my money is not received to my account from google pay, I call everyday to google pay customer care but all are useless.
Please do something about this complaint as soon aa possible.

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Address: Hyderabad, Andhra Pradesh

I made a transaction with goibibo via gpay on 4/02/19, and at that it was shown as payment processing and later my account got debited and i contacted goibibo they said they have refunded amount on 04/02/19, and i have provided all required details to gpay and been following up with gpay team on daily basis from 04/03/19, still i am not able to get proper response from them.

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Mar 19, 2019

Updated by praveen kumar mutnuru Refund transaction date :14-02-19

Mar 19, 2019

Updated by praveen kumar mutnuru Refund transaction date :14-02-19

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A

Akil Evans

Mar 20, 2019

I payed a electricity bill .but bill payment failed but my money has been debited from my cccount

amount not refunded - Comment #3382213 - Image #0

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A

Aslam Assu

Mar 21, 2019

On 23rd January Amount debited my account but payment failed amount not refunded my account. I was complaint so many times but no any reply My transaction UPI ID[protected]

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Address: Proddatur, YSR, Andhra Pradesh, 516360

From my account continuously money debited like.

"thank you for using your sbi debit card 6793 for a purchase worth rs249 on pos 00248742 at google *proxima beta txn#317598. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]."

This is the message i received almost 8 r 10 times with different amount deductions.
Below are the screenshots of amount.

499/-
499/-
499/-
499/-
79/-
59/-
249/-
1/-

+11 photos

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J

Jyöti Anare

from Morena, Madhya Pradesh

Mar 19, 2019

When I was completing my transection money is debited from my account and still I had not received money back..Please do something.

2600 deducted - Comment #3381343 - Image #0

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S

shaik akmal

Mar 20, 2019

I had transferred some money on March 11 it was debited from my account but not credited to beneficiary I was informed that money will be reversed back till date it's not

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K

Karthek Chakravarthy

from Bengaluru, Karnataka

Mar 20, 2019

Google*Octra Inc., deducted rs 3417/- rs on 14th March 2019.
449*7 transactions
23* 1 transaction,

There are unauthorized and not from me,
Deducted from my SBI account.

I got no OTP for any of this transactions.
Please resolve as soon as possible.
I blocked my Card immeditaely after all this transaction.

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A

Arogya Sansar

from Bhopal, Madhya Pradesh

Mar 20, 2019

[protected] this is a fake doctor. he is talking illigal things when a girl call to him like he is unprofessional

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L

Linette Rodrigues

from Mumbai, Maharashtra

May 2, 2019

Money as been deducted from my Account using my card No OTP received for it only got a message saying SBIDrCardXxxxx used on 30th April 19 at 00248742 Txn#704948.I have not done any Transaction yet money got deducted thrice the amounts r as Follows
1) Txn# 704948 Rs 3999/-
2)Txn#380632 RS 420/-
3) Txn#755389 RS 799/-
Please help me and revert the amount back in my Account

2600 deducted - Comment #3422010 - Image #0

2600 deducted - Comment #3422010 - Image #1

2600 deducted - Comment #3422010 - Image #2

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Address: House no 84, Azad Nagar Balongi Mohali Punjab, Mohali, Punjab, 140301

Hello support team,
Today i have added 300rs in my paytm wallet. The amount is deducted from my account but not added in paytm balance. My paytm number is [protected].
I have attached my transaction screenshot. I antrefund 300rs in my bank account.
Solve my query asap.
Thanks
Pardeep kumar
[protected]
Er. [protected]@gmail.com

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A

arunkumar tirmal

Mar 19, 2019

I changed my mobile and i installed tez app and i tried to link with Paytm bank but it was never linked with tez so i thought to change account at that time my account was suspended so plz kindly help me with this matter

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R

Raju vasts

Mar 20, 2019

Google Play service centre number... [protected]...[protected]...

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K

Kumar Kkum

Mar 21, 2019

Begin app customer care number.[protected]..[protected].%%@32

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I have sent 40 thousand by using google pay on 28 jan 19 to one of my friend .But tilll date amount not credited into his account. I have contacted google pay customer support and npci via email and calls many times, but they ask me to wait for another 7 days. Even after 46 days they ask me to have patience . Nobody is giving any staisfactory reply .I felt cheated.Plz help. Made to suffer without any mistake

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A

arunkumar tirmal

Mar 19, 2019

I changed my mobile and i installed tez app and i tried to link with Paytm bank but it was never linked with tez so i thought to change account at that time my account was suspended so plz kindly help me with this matter

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R

Revant bhoi

Mar 20, 2019

I done 2500 rs. Transaction on 4 march, 19 but transaction is failed and the amount is deduction into my bank account, amount reversal period is 7 days but still 15 days above transact and amount is not credited. Please help me for getting my deducting amount.

money debited but not credited - Comment #3382440 - Image #0

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M

Mita Manoj

from Bengaluru, Karnataka

Mar 20, 2019

Google Transaction ID:
CICAgKCyufy2Fg

UPI Transaction ID:
[protected]

On Sunday 9th March at 12:30, the payment failed and the money got deducted from my account and still did not get the money back to my account.

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Address: H. No. 1, Bhagat Singh Colony, Jhalawar., Jhalawar, Rajasthan, 326001

I have transferred an amount of 5300/- rs from my wife account of hdfc bank on 1 feb 2019 to my father's account in sbi bank by google pay.
But still that amount not credited to my father's account.
I have complaint so many times to google pay team. But they didn't give any solution and my payment is not credited to that account.
Please look on this matter.

+1 photos

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iftaqar shareef

from Ferokh, Kerala

Mar 19, 2019

Tez is not able to operate with the my new phone
It was working with old mobile but as I change my new phone always error message saying bank is not registered coming
I don't know how to solve the problem

transaction of amount 5300/- - Comment #3381203 - Image #0

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M

Madhu Prince

Mar 20, 2019

I am not sure how to trust your app anymore. Yesterday I had transferred 271 to a person. But the amount got deducted twice, even when your application was stating an amount was not processed. I have asked many people to join this app and now if i am facing this I am scared every one will be affected.

Google India / Tez Complaints & Reviews

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Google India / Tez reviews & complaints page 46

upi transaction failed

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deduct money for electricity bill but not show paid.

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they didn't refund money of cancelled product

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google proxima beta

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refund

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amount deducted from my account but it was shown still under process

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fraud transaction please refund my money

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google tez app add bank do not adding multiple accounts link check

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refund

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unauthorised transaction of google *proxima beta

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rs.7900.00 deduct from my bank account on 22/03/19.

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fake information

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mentioning modi ji a most stupid person

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regarding a transaction done on 24-1-2019

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for refunding my money

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amount not refunded

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2600 deducted

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amount deducted but not add money in paytm balance.

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money debited but not credited

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transaction of amount 5300/-

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