Google India / Tez Complaints & Reviews

On[protected] payment of rs.1190 processed for torrent power ahmedabad, electricity bill payment failed but amount debited from bank account.

It is request to refund of rs. 1190 debited

"bharatbillpay" bill number[protected] bill date 25 feb 2019
Bill payment of rs.1, 190 transaction failed

From : [protected]@oksbi

Issuer bank : bank of baroda

Google transaction id : cicagkcy1b2uzw

Upi transaction id :[protected]

The issue started while i switched phones and was trying to relink the account to my gpay on the new phone. There was an error and the linking was not complete.
Have registered multiple complaints with google pay for unresolved issue of a bank account linking to upi. Have been constantly following up for a resolution. The only response given everytime is that the technical team will respond. It has been nearly 4 months and there is no resolution to this issue

I had done transaction via Gpay on 22nd Dec, 2018. The amount is debited from my account but not credited to Merchant account. I have been contacting Merchant, Axis bank (my bank) and Google Pay since then, yet received no resolution on the same. Tha Gpay app shows payment confirmed. Gpay has provided me false information and also customer care service is not supporting me for the same. They have registered the complaint but not provided...

I had placed order of rs 1957 for amway product on date 06/01/2019. Payment was done through tez (Google pay). Amount was deducted but order was not placed.
6-jan-19 upi/dr/[protected]/billdesk/icic/billdeskpg/colle — transfer to[protected] debit 1957.00
More than two months are over but not got any refund
We are going for digital india with no solution of the problems generated. Feeling totally helpless and cheated in the name of digital india. Don't know how to get lost money.

Jeetendra nigam

I made a transaction of 5000 on feb 28, 2019. Transaction failed and amount debited from my account but the receipient has not received it. I raised dispute on march 3rd and today it's march 12th, i still have no update from google pay, i wanted to know if there is any other way to reach out to gpay or how long should i wait for them to respond?

Google transaction id - cicagkcytkyzxw

I transferred amount using Google pay but still not credited to receiving party account, its showing in process from last 5 days.

Details :
Your a/c no. XXXXXXX6826 is debited for Rs. 1859.00 on[protected]:04 and credited to a/c no. XXXXXXXX0821 (UPI Ref no[protected].

Can you please check this.

Thanks
Praveen

Sir/madam,

I made transaction of rs. 5000/- on[protected] through google pay (Tez) with upi transaction id:[protected] and it's showing transaction successful. By mistake i entered wrong account number but ifsc code is correct. I have attached my account statement for your reference.

Actually i'm supposed to do transaction to below account.
Account number:[protected]
Ifsc code: icic0003540 (Chennai vepery branch).

But by mistake i entered this account number:[protected]. This account belongs to person in bihar.

The account number and ifsc code which i entered doesn't match in my case. If it doesn't match it should cross check both and transaction should become failure. But money was transferred successfully to a wrong account in bihar.

Regarding this i enquired to google pay, they replied that they refer only to account number. Then what is the reason for asking ifsc code. Further at the time transaction it has verified that the account belongs to chennai vepery. But still its transferred to an account in bihar.

I kindly request you a accept my complaint and take action on google pay (Tez) and help me to get back the amount of rs. 5000/-

Thanks in advance for your prompt account.

Regards,
Mohamed ashik.
Mobile: +[protected]
+[protected]

Transaction done on 02nd feb from axis bank to union bank via google pay linked account email id:[protected]@yahoo.com not yet credited to recipient account.. Shared bank statements multiple times. Still no update from google pay team. Each timr they are asking me to wait 7days and nothing happens
No update. Really bad experience.

Please take urgent action

I booked a ticket with redbus for a long distance with google Pay/Tez after entering UPI it said some error, hence ticket not generated. So booked again directly with bank ticket generated but for my failed transaction i didnt get the amount back.

When i asked bank it is asking me to ask third party app since it is not banker app, when i ask Redbus they are saying they have received only one time payment, when i asked Google pay they said they are investigating HERE The problem is they are investigating from more than a month. Google pay not responding to mails, when ever i call they are saying investigating.

Deducted my money with in seconds but for refunding the same it takes Months, this is second month Ending.

Please help me to resolve this

Thanks in advance

Google complaint Reference No[protected]

Unauthorised bank transaction on www.aliexpress.com and Google proxima beta on01. 03.2019. Bank account is my custody and i have never share my creditials to anyone.this was unauthorised transaction transaction in the name of Google and Aliexpress. Com. Request you to take immediate action on the above fraud transaction to get back the refund immediately.

I initiated an in-app purchase from a well known playstore app. The transaction completed with me providing the otp. Shortly after this i received a message that the transaction has been declined. I was expecting a refund of my transaction (S) and have even raised it with the application developer. For the past 12 hours, neither is the transaction listed in google payments nor does the application reflect any state changes.

I'm ashok mopagar trans id[protected]
I transferred rs 1000 from central bank of india to sbi shivamogga through g-pay app on 11 feb 2019, money is debited from my account but not transferred to receiver account and this shows like process is under waiting till today...
I raised the complete about it to tez customers care they are not responding.. Kindly solve this issue as soon as possible

On feb 1st i have done a transastion of rs1325 with google transaction id cicagkcsn-yfoq and upi transction id[protected] to mr latheesh yadav. The money got credited to his account but the same time it got reversed twice (1325+1325) from his account. One amount he got refunded back on 14.02.2019 but still one more amount is pending. I have the customer care support more than 5 6 times in the month of feb and have send all the supporting doc, such as bank statements to them,. But they failed to solve my issue. Take it as a serious one and please solve it. Its been a month over.

Ankit khosla (Ankit. [protected]@oksbi)
Issuer bank: idbi bank

To: apoorv verma ([protected]@ybl)

Google transaction id: cicagkdsyrnbzq
Upi transaction id:[protected]

The money has been deducted from my bank and you said it will be refunded in 6-7 working days. But its been a month i have not received the money yet. Please take immediate action.

It has been 2 months since i am chasing customer care team but still the issue has not been resolved. I am highly disappointed. No update is provided with regard to my issue till the time i contact the team. Using upi, i was adding money to my airtel wallet but the money did not reflect there and has been deducted from my bank account. I am mentally harassed now.

The transaction was for 2300 made on jan 11

On 23rd of february, i have transferred sum of rs.10000 to my friend account. Though, there was deduction in my total amount, that sum of rs.10000 didn't get credited in my friend account. I didn't found the reason behind it.
So please kindly make me sure about the reason and solve my problem as early as possible since it is huge small amount..

Google pay case id [[protected]]
Case id [[protected]]
01 nov 2018 12:37 pm को हमने गूगल पे के माध्यम से 20 हज़ार रुपए का ट्रांसेक्शन किया था दूसरे के खाते में मगर यह ट्रांसेक्शन की प्रिकिर्या पूरा नही हो पाया (Transaction pending) । और मेरे खाते से पैसा काट लिया गया ।हमने गूगल पे पर कंप्लेन भी किया हमे case id दिया गया और 15 दिन में पैसा वापस करने का भरोसा दिलाया मगर 4 महीना बीत गया मुझे आज तक मेरा पैसा वापस नही मिला । आपसे अनुरोध है मेरा पैसा वापस करने की कीर्प करे अतः इस कार्य के लिए में आपका सदा। आभारी बना रहूंगा case ईid और ट्रांसक्शन की कॉपी आपको भेजा हूँ

Made a transaction of rs 30, 000.00 from my google pay india/tez account on 28th, febrauary2019.
Its was an upi to upi amount transfer transaction.
The amount of 30, 000 rs. Was debited from my account immediately, but has not been credited to the recipient's bank account yet.
Since it is a large amount please look into the matter as soon as possible

Google transaction id :cicagkcyxkcxoq
Upi transaction id :[protected]

Transferred from :
Kelam sowmya ([protected]@okaxis)
Transferred to:
Prameela ramineni ([protected]@oksbi)

Google pay number: [protected]

It is not happening first time with me. Everytime its a big problem. My 4000 rupees are still in processing from last 2 days.
There will be only 2 options, payment failed or paid. What is this 'processing'

I don't get any problem in paytm.

I send feedback again and again, but no reply....

My transaction has failed during irctc ticket booking on 29 dec 2018 and my amount was deducted from my account.in my goole pay acount the status was pending. But its shocking for me that the status has shown success on 2/1/2019 but i made this transaction on 29/12/2018. I called several time in google pay and irctc but i couldn't receive the amount yet. When i called on irctc they told me that we have not received any amount by your side.
So please refund my amount as soon as possible.
Google pay always ensured me that you will receive the the amount in 4 working days. But now two has paased but amount not received.