Google India / Tez Complaints & Reviews

Address: Dharwad, Karnataka, 580001

Hi,

On saturday (02/02/2019) my friend transferred me 8000 rupees through tez google pay but it went under process.

After a gap of two days it showed that transaction is successful but the balance is not getting reflected in my account. Tried to reaching google pay's "customer support" but "no help" or "what so ever".

Kindly assist.

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I want my money back!!! Use have taken so much and i have not once heard of young joy or whatever this is not cool at all. Stop # taken people money you greedy #. Give my money backð ð¡$144 is missing from my account all to you stupid company. That is my kids food shopping that i cannot buy now. Do use have a company in nz i can go and see i want my freakn money backð . Can anybody help me pleaseð¢

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Address: 500061

Hi team,

I make a recharge of 409 plan of vodafone in google pay (Tez app) on jan 23, 2019 amount got debited and transaction got canceled, received info that the amount will get refunded within 7 days. Followed up with customer care and at last they told me raise the dispute with vodafone from google pay app. But no update from dispute team.
Hoping that my dispute will get resolve at earliest and thanks in advance.

Regards
Nayeem

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Address: Bangalore, Karnataka, 560105

I had made a transaction of rupees 10 thousand to SBI account using Google Pay. My HDFC account got debited and the Payee has not received the fund.

I have been taking follow ups with google pay but nothing fruitful is coming.

CASE ID [[protected]]

Above mentioned case id has all the details with google, The passbook of recipient clearly showing that amount was credited into his account and then debited with same upi reference.

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Address: Hyderabad, Telangana, 500018

I have paid money to my broadband service from upi qr code scan money deducted from my account but partner site saying money is not reflected when. I reach to Google Pay ( Tez ) application team there is no proper response. Please help me with this. After the transaction I even raised a dispute from the transaction menu as per the guide lines but there is no response post that I connected to Google team those guys asked me to get confirmation mail from client team which I paid to I have done that and updated to Google team in my next conversation but still there is no update and money not get paid to me back.

Account info: [protected]
Amount transfered : 3000
Date of transfer: 29-Jan -2019 3:11 PM

Please help me with this.

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Feb 08, 2019

Updated by srisunny Hi Team,

Google team not responding and not even single response message from them. They are simply ignored and not even responded for my dispute in their application as well. Please help me with this.

Thanks
Srinivasa Rao P

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Address: 486001

I made a transaction of Rs 10, 000.00 from my Google pay India/Tez account on 30th January, 2019.
Its was an UPI to UPI amount transfer transaction.
The amount of 10, 000 Rs. was debited from my account immediately, but has not been credited to the recipient's bank account yet.

UPI Transaction id:[protected]
Google Transaction Id: CICAgKCS156Fbw

Now, Please either send the debited amount of 10, 000 Rs.to my own account (Sender's UPI Id: himanshu.dixit.[protected]@oksbi), or send it to the recipient's account (Recipient's UPI Id: [protected]@oksbi) as soon as possible.

I have attached the details of transaction as a screenshot here.

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Feb 7, 2019

Complaint marked as Resolved

The transaction which i made to send money to the recipients account has been completed by the bank. Thank you for your assistance.

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Address: Sonipat, Haryana, 131001

This is to inform you that I have received a worst customer experience from Google. More than 5 Days have gone and still google is not able to take a manual review of my website http://www.affordablepropertygurgaon.in to approve that I just wanted to know that how much time they will take more to review a 2 page website. I have called their customer care many times but they always tell that my website is clean but still they have not done their manual review to approve that. This is seriously unprofessional behavior by Google. Please help me out from this problem.

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Address: Hyderabad, Andhra Pradesh, 5000055

Hi
Sir my name is srinibas pati. My canara bank account no[protected] and ifsc code - cnrb0000625. Transction date -26/01/2019. Time-11.03 p. M. Beneficiary account no-[protected] ifsc code-sbin0001086. Upi transaction id[protected] by google pay. First transaction was processing but after 6-7 days transaction is successful. But beneficiary not recive the money.
Amount was 3000. Plz check this sir.

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Feb 7, 2019

Complaint marked as Resolved

Google pay support don't call me and don't send me any mail. But amount already credited to beneficiary.thank u.

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Feb 06, 2019

Updated by Srinibas pati When amount of 3000 will be deposit to beneficiary.

Feb 06, 2019

Updated by Srinibas pati Thanks sir.Amount is already credited to beneficiary.

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Someone has given the adds regarding the job by this number +[protected] it's totally fraud, owner of this number used to bring people on bangkok and take money and escaped, please take action against fake job adds, he is from india his name is raj kumar singh in one passport and another passport name is different, there are other people also involved in this job scam, please take punitive action, so other people will not be cheated

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Feb 08, 2019

Updated by Dikosta Someone has given the adds regarding the job by this number +[protected] it's totally Fraud, owner of this number used to bring people on Bangkok and take money and escaped, please take action against fake job adds, his passport number is L8956883, he promised me to give the job in Tunisia, so that I gave him 1200USD, in Bangkok, he is from India, his passport no is L8956883, please take action, so when ever he wants to move another country, so he could detained in Airport,

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D

Dikosta

from Bengaluru, Karnataka

Feb 7, 2019

His passport no is L8956883, he booked the hotel for us in Bangkok the Hotel name is Happy Inn 2, 77/4 sukumvit Road soi 4 klongtoey Bangkok Thailand 10110, from 2feb 2019 to 5th Feb 2019, he told I should purchase flight ticket from Bangalore to Bangkok, and Bangkok to Bangalore, like way my departure flight on 1st February and come back flight on 5t February I booked, after reach in Bangkok I should pay him 1200USD he told for both side tickets for Tunisia and sphonsership, after reaching in Tunisia I will get visa on arrival, after that will convert Tourist visa as a work permit, so I reached in Bangkok on 2 Feb 2019 morning, he took. me in Hotel and took money 1200USD from me, next day he absconded, please take strict action. His mobile number earlier conversation I mentioned +[protected] by this number job adds are there in Google

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Dikosta's [Complaint's author] reply, Feb 7, 2019

No is +21656018622 this is correct number above comment number is my clerical mistake

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Address: 452010

I made a payment of rs 8000 to my landlord it is deducted from. My account but shows failed.
Please let me know what is happening and when i would be able to get it back in my account.
From: [protected]@oksbi
To : [protected]@okhdfcbank
I have tried it 5 times as it was urgent and i don't know in which one the money got deducted and not received by.

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An amount of 13, 400 has been transferred to me from my sister on january 6th, 2019.in spite of calling and submitting the bank accounts of both senders and receivers multiple times to google pay customer care, nothing has been resolved. It has been already a month neither i received the money to my account nor my sister received the money. Please help in resolving this issue as soon as possible.

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Mar 12, 2019

Complaint marked as Resolved

Money refunded to sender's account after 2 months.

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R

RASTOGI JI

from Gurgaon, Haryana

Feb 5, 2019

My Name is Bholanath patel
My UPI is [protected]@okaxis
And the recipient UPI id is [protected]@okicici
UPI transaction ID is[protected]
Google transaction ID CICAgKCSy9vSJg
Transaction date 28 January 2019
There are 7 days completed but transaction is not reflected in reciever account

payment not received to receiver's account,neither credited to sender's account. - Comment #3343332 - Image #0

payment not received to receiver's account,neither credited to sender's account. - Comment #3343332 - Image #1

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Address: Kollam, Kerala, 683516

On 1 feb 2019 i transfered 30000 rupees through g pay accnt. Upi id[protected]. The amount was debited from my boi accnt but not credited to beneficiary sbi accnt even aftr 4 days.. I reached my bank they replied fund is transfered to recipient accnt and also checked recipient bank accnt but amount is not reached.. The problem is with google play. Plz help me urgently

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Address: Khordha, Odisha

I tried to transfer rs. 20000/- on 03/02/2019 the first transaction was failed so i tried once again but both the times the transaction was failed. Today on 04/02/2019 i check my bank account the amount deducted twice from my bank account. While the recipient only received once. I check in google pay once it is showing the transaction is failed and another one paid. Please help. The upi transaction id is[protected] which was failed but amount deducted from my sbi savings bank account. Very harassing.

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Address: 505212

N 28th of jan 2019 i made a transaction of 20000 rs with upi transaction id[protected] and google transaction id is v, money got deducted from my sbi account but its not credited in the beneficiary sbi account. Further i called to sbi customer care but as per them it is a fault from google pay. Please help here and reverse/credit my amount in to my account.
Please sir...
This is second time...
Im complaint

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The amount has been debited from my account but it has not been credited to the recipient account. Money was transferred on 25th january, 2019. Already raised a dispute in the app but till now i havent received any updates. App shows that the money will be transferred in 3-5 working days but still now they is no details available on the app.
Transaction id (Cicagkcs7baxtq)

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A

A Kem deva

from Chennai, Tamil Nadu

Feb 4, 2019

My mob number - [protected]
UPI ID - [protected]@okaxis
Transaction id[protected]

My boss Chelladurai GT send me a money 2600INR on 25 Jan 2019.
Amount received in Google pay but Not credited in my account.
please clear the issue, its very emergency

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M

Malarvannan Mdk

from Coimbatore, Tamil Nadu

Feb 4, 2019

On 20th Jan 2019 i made a transaction amount of 4000, but unfortunately transaction failed but amount got debited in my account, but my beneficiary not received the payment, also refund not yet waiting for refund more then 10 days

TX ID :[protected]

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M

Madhusudhan Kummetha

from Mumbai, Maharashtra

Feb 4, 2019

Hi,

This is Madhu from Bangalore.I made transaction through google pay on 8-Jan-2019.Still it didn't received to beneficiary account. Transferred from HDFC to SBI UPI transaction ID:[protected].

kummetha.[protected]@ohhdfcbank to [protected]@oksbi

It almost completed 20 days but still no solution.

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On 29 th of jan 2019 i made a transaction of 990 rs with upi transaction id[protected] and google transaction id is cicagkcs2-kv, money got deducted from my sbi account but its not credited in the beneficiary sbi account. Further i called to sbi customer care but as per them it is a fault from google pay. Please help here and reverse/credit my amount in to my account.

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Address: Hyderabad, Andhra Pradesh, 500089

One of my relative transferred some iujt in to my account on 1st of feb. It shows as successful to them and even i received a message that mount transffered through google pay but the amount is not getting reflected in my account till now. Can you please update me regarding this as i am in need of some money. And hoping that it will soon be resolved

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E

eranjeeth

from Nazareth, Tamil Nadu

Feb 4, 2019

UPI transaction ID =[protected]
As my neighbor went on to transfer money to me but it didn't receive me and it as been debited from my neighbor account and did not refund also.
It as been one week still money as not refunded.

amount received but not deposited into my account. - Comment #3341486 - Image #0

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Address: Mumbai City, Maharashtra, 91

Hello sir/madam,

My name is manoj mahadik. My email add. Is [protected]@gmail.com. I got the problem of making a payment of best electricity bill of ₹670/- on the date of 28/01/2019 at the time of 01:00 p. M. From google pay (Tez) app with google transaction id - cicagkcsi6rrva. But my transaction was not processed in the app & it shows the transaction was failed & the ₹670/- was debited from my bank account but the amount hasn't credited on my bank account and the bill also not get paid on the app.
Sir/madam, i was requesting you to give me my money back to my bank account asap.

Google transaction id - cicagkcsi6rrva

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Address: Bellary, Karnataka, 583201

Dear sir/madam,
Myself vittal g, old find attached screen shots on 3/02/2019 i have tried to transfer rs. 450/- two times from tez app but from my sbi account it is deducted but not transferred to one my friend. Even through i have logged compliment through feed back two times but no response. So kindly sort out the issue at the earliest and inform the same to my email id
Ganathe. [protected]@gmail.com
Thanks ®ards,
Vitthal g

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S

sreekanthgv

from Kalpetta, Kerala

Feb 4, 2019

Am doing transaction on 10.12.2018 amount 20000.00, but not recived still now, pls check below transaction pic . Google pay told NPCI Is not responding properly.already gone nearly 2 months. Pls sir verify the transaction and credit to my account.

money deducted from my sbi account but not credited to beneficiary - Comment #3341471 - Image #0

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Address: Madurai, Tamil Nadu, 625016

On 31/01/2019 i have made a transaction for 1000rs but my friend didnt received yet...THough the status showing paid to the customer

my google pay id:[protected]@oksbi
MY ACCOUNT NO" [protected] (STATE BANK OF INDIA)
IFSC CODE: SBIN0015801
upi transacaton id:[protected]

THIS IS MY FRIEND ACCOUNT DETAIL
friend accnt no : [protected] (INDIAN OVERSEAS BANK )
Ifsc code: IOBA0001867
BRANCH: DISTRICT COURT BRANCH

PLSSS I BEG U PLEASE HELP TO SOLVE THIS PROBLEM...
YOU ARE A BRAND NAME GOOGLE BUT YOUR WORK ARE NOT LIKE THAT...

PLS REVERT MY 1000 RUPEES TO MY SBI ACCOUNT

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Google India / Tez Complaints & Reviews

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