Claimed

Google India / Tez Complaints & Reviews

1
Last updated Apr 9, 2024
Complaints 1955
Resolved
381
Unresolved
1574
Quick Links
Statistics
Share
Contacts

File a complaint to Google India / Tez

Having problems with Google India / Tez?

File a complaint and get it resolved by Google India / Tez customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Google India / Tez
Customer Service Contacts

Google India / Tez Phone Numbers

Toll free
1860 266 6622
491
155
1800 258 2554
195
72
Phone
+91 80 6721 8000
308
113

Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
don7
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received to receiver's account,neither credited to sender's account.

An amount of 13, 400 has been transferred to me from my sister on january 6th, 2019.in spite of calling and submitting the bank accounts of both senders and receivers multiple times to google pay customer care, nothing has been resolved. It has been already a month neither i received the money to my account nor my sister received the money. Please help in resolving this issue as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kollam, Kerala, 683516

On 1 feb 2019 i transfered 30000 rupees through g pay accnt. Upi id[protected]. The amount was debited from my boi accnt but not credited to beneficiary sbi accnt even aftr 4 days.. I reached my bank they replied fund is transfered to recipient accnt and also checked recipient bank accnt but amount is not reached.. The problem is with google play. Plz help me urgently...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Khordha, Odisha

I tried to transfer rs. 20000/- on 03/02/2019 the first transaction was failed so i tried once again but both the times the transaction was failed. Today on 04/02/2019 i check my bank account the amount deducted twice from my bank account. While the recipient only received once. I check in google pay once it is showing the transaction is failed and another one paid. Please help. The upi transaction id is[protected] which was failed but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pulipkaka karthik
from Hyderabad, Telangana
Report
Copy

money was debited and beneficiary account not credited

Address:505212

N 28th of jan 2019 i made a transaction of 20000 rs with upi transaction id[protected] and google transaction id is v, money got deducted from my sbi account but its not credited in the beneficiary sbi account. Further i called to sbi customer care but as per them it is a fault from google pay. Please help here and reverse/credit my amount in to my account.
Please sir...
This is second time...
Im complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The amount has been debited from my account but it has not been credited to the recipient account. Money was transferred on 25th january, 2019. Already raised a dispute in the app but till now i havent received any updates. App shows that the money will be transferred in 3-5 working days but still now they is no details available on the app.
Transaction id (Cicagkcs7baxtq)...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
On 29 th of jan 2019 i made a transaction of 990 rs with upi transaction id[protected] and google transaction id is cicagkcs2-kv, money got deducted from my sbi account but its not credited in the beneficiary sbi account. Further i called to sbi customer care but as per them it is a fault from google pay. Please help here and reverse/credit my amount in to my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya Rout
from Hyderabad, Telangana
Report
Copy

amount received but not deposited into my account.

Address:Hyderabad, Andhra Pradesh, 500089

One of my relative transferred some iujt in to my account on 1st of feb. It shows as successful to them and even i received a message that mount transffered through google pay but the amount is not getting reflected in my account till now. Can you please update me regarding this as i am in need of some money. And hoping that it will soon be resolved...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manngmahadik
from Mumbai, Maharashtra
Report
Copy

transaction was failed and money debited from my account.

Address:Mumbai City, Maharashtra, 91

Hello sir/madam,

My name is manoj mahadik. My email add. Is [protected]@gmail.com. I got the problem of making a payment of best electricity bill of ₹670/- on the date of 28/01/2019 at the time of 01:00 p. M. From google pay (Tez) app with google transaction id - cicagkcsi6rrva. But my transaction was not processed in the app & it shows the transaction was failed & the ₹670/- was debited from my bank account but the amount...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vittal Ganathe
from Udupi, Karnataka
Report
Copy

money deducted from my sbi account but not credited to beneficiary

Address:Bellary, Karnataka, 583201

Dear sir/madam,
Myself vittal g, old find attached screen shots on 3/02/2019 i have tried to transfer rs. 450/- two times from tez app but from my sbi account it is deducted but not transferred to one my friend. Even through i have logged compliment through feed back two times but no response. So kindly sort out the issue at the earliest and inform the same to my email id
Ganathe. [protected]@gmail.com
Thanks ®ards, br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JeevaPras
from Chennai, Tamil Nadu
Report
Copy

transaction paid showing but creditors not yet received

Address:Madurai, Tamil Nadu, 625016

On 31/01/2019 i have made a transaction for 1000rs but my friend didnt received yet...THough the status showing paid to the customer

my google pay id:[protected]@oksbi
MY ACCOUNT NO" [protected] (STATE BANK OF INDIA)
IFSC CODE: SBIN0015801
upi transacaton id:[protected]

THIS IS MY FRIEND ACCOUNT DETAIL
friend accnt no : [protected] (INDIAN OVERSEAS BANK )
Ifsc code: IOBA0001867...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashokkr
from Chennai, Tamil Nadu
Report
Copy

amount debited but not credited to the recipient

Address:600014
Website:Google TeZ App

The amount has been debited from my account but it has not been credited to the recipient account. I have been trying to reach the google tez app customer service for the past month but the call was always on hold. The chat service is not even working. I haven't received a reply to my email which was sent on january 19, 2019, and january 29, 2019. I don't know how to get my money back. Very frustrating!...
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
S
srk007
from Delhi, Delhi
Report
Copy

money deduction

Address:507306

An amount of 500 from my account debited and not credited to the receiver on 21.01.2019
And an amount 1000 debited from my nephew's account and not credited to my account. Why the bloody google pay playing like this
Untrustworthy google.
No one should have this problem,

I strongly suggest/recommend that do not use google pay or any other third party apps....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shailendra Sali
Report
Copy

complaint number 7-3405000025179

Address:411047

On 7th jan 2019 i send rs.5000.00 to my mummy's account. From icici to sbi via my googlepay. The money got debited from my account but not credited to my mom's account. I checked with sbi and they confirmed that it is not their fault. Google did not initiated the payemtn so sbi not received it. However the money is deducted from my account.

I raised this with google over phone, email. Innitially, i got the response but later...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I received payment request to amazon again and again and then 66000 rs debited in my account its a fraud call n now amazon its don't take responsibility because this payment is made by google pay. And now my bank its freezed so i didn't contact with google pay customer service so how can i return my rupees because its a big amount and this fraud is done by google pay...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SWAPAN TIWARI
from Mundi, Madhya Pradesh
Report
Copy

not credit amount to receiver but debit from sender since one month

Address:486004

Dear sir,
I sent money to my another acc number from 6 jan 2018 but amount was. Debit from my account but not credit in reciever account i also send mail of statement of both account sender and reciever at 17 jan 2018 but not resolve by google pay only give me answer waot for next seven days who pay interest of these day kindly help and resolve issue i m suffering from financial issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naresh Jonnada
from Ongole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the amount 9000/- has debited from my google pay account but it did not refund me back

Address:500054
Website:GOOGLEPAY

Hi sir

I have done a money transfer of amount 9000/- from my google pay account on 23/jan/2019 at 2:42 pm to my friend's bank account the amount has debited from my account but, the amount does not credited in my friends account
The money should transfer within 3 working days but till date the amount has not credited to my account or my friends account
So please refund my money "as soon as possible". If there...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Amit abvp
from Sarka Ghat, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

19 unauthorised transaction rs 349

Sir, there has been an unauthorised online atmcard transaction on 01.12.2018 at 11:29 am because of which which lhave lost rs.349/-. From our sb account no. [[protected]] maintained in sbi Pachhad branch (02444).
We request you to help us to get back our lost money.19 time unauthorised transaction in my account
Sms received from BP-ATMSBI on 01.12.2018: "thank you for using your sbi debit card [protected]for a purchase...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umamadhupranav
from Chennai, Tamil Nadu
Report
Copy

two recharges for jio number not credited

Address:Chennai, Tamil Nadu, 600127

I tried to recharge my jio number twice using google pay but its not successful . the amount is debited from my account.

1st recharge date : 22nd January 2019 at 6.31 pm
amount: 399 Rupees
to: reliancejioinfocomm.billdesk@hdfcbank
from: [protected]@oksbi
upi transaction id:[protected]
google transaction id: CICAgKCS8dS4XA

2nd recharge: date 30th January 2019 at 8.21pm
Amount:...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavana Sonawane
from Mumbai, Maharashtra
Report
Copy

fraud company

I have transferred money to my relative in village around 7th of january, but the money has not reached to her account and yet the money has not been given back to my account either.
I came to this point of complaining in consumer complaint because i have complained to them as well but no reply from them. Please it was 9000 inr means alot.. Worst experience, but i have hope in consumer complaint to get my issue resolved...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TusharDongare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from sender's account but not credited to receiver account

Address:Pune, Maharashtra, 411045

On 24-Jan-2019,
SENDER done the 45K transaction via Google-Pay, Money deducted from SENDER's SBI account but not credited to RECEIVER HSBC account .
The UPI Trasaction id =[protected]
Can you please Google-Pay to look into it.
It has taken 4 days already to verify but no response yet.
Now Google-Pay said we need 7 business days.
Please look into it urgenlty....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy