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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez
Customer Service Contacts

Google India / Tez Phone Numbers

Toll free
1860 266 6622
491
155
1800 258 2554
195
72
Phone
+91 80 6721 8000
308
113

Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 49

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My phone was getting shut down frequently and got heated up. Suddenly the sim card was also not read. My phone is in warranty. But, the service center guys are quoting me 36000 for the replacement of motherboard. I bought the phone for 70k inr. When i talked to the google support they say they can't do anything about it.

Google maybe a solid company on the web applications side. But, when it comes to phones, they are the worst...
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N
Naveen achu
from Thrissur, Kerala
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transaction failure

Address:Chennai, Tamil Nadu, 600051

Ila jan 11th 2019 i have sented a 1000 rs to my another account through tez transaction failed it shows but amount debited from my account not received yet. I have already complainted to my bank they are not supportable due to this is third party application. I talked to tez customer care officer they are also not responding. Is this the way you responds to the customers. Till now it is not reflected. Take action about this.
Upi transaction...
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V
venkateshwarlu G
from Manuguru, Telangana
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amount was debited but not credited.

Address:Karimnagar, Andhra Pradesh, 505001

Sir,
I have sent 1297rs on 2nd feb 2018. Still now amount was not credited to receiver bank. Every month i have to pay emi on 2nd date, but this time i have missed the payment because of google pay negligance. Now iam feeling that im using worst payment service. Please solve this issue and refund my money back, after that i never use this app again.
Kindly look into this and do needful...
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K
Kallepalli Ramarao
from Hyderabad, Telangana
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please refund my recharge amount

Website:Google

I have done the payment for recharging my Jio phone number Tez(h Google Pay) UPI. Rs. 399money got deducted but recharge was not done.
Could you please look into the issue and refund my money.
I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 399 money got deducted but recharge was not done.
Could you please look into the issue and refund my money....
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N
Nitin.Naik
from Bengaluru, Karnataka
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transaction incomplete

Address:580001

I transferred Rupees 8000 to my friend on Saturday (Feb 2 2019). It got struck and the status was "Processing". On 6th Feb the status of the transaction status changed to successful but till now the amount is not showing in my friend's Account. I tried reaching the google pay team a lot of times but got no support what so ever from them and they kept on asking me to check the balance to and fro again and again. there is no proper customer...
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K
Krishnasatish Singam
from Hyderabad, Telangana
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money debited but not credited in my friend account

Rs 600 is debited from my account but not credited to my friend's account when i sent money through googletez application on 22nd jan 2019 at 10:11 pm..
I have sent feedback already several times but no response from tez yet..

Status - waiting for bank
Disputed - under review

Google transaction id: cicagkcsidfcka
Upi transaction id:[protected]

Soo please help me sir...
br...
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A
addicter
from Ongole, Andhra Pradesh
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transaction problem in google pay

Address:Guntur, Andhra Pradesh, 522001

Good afternoon sir/madam,
Im swami reddy,
Im convey that to you
Im send the money to another account through tez on feb 4 2019 two times.
My deducted, but cant credied to benificiary account.
Upid no[protected]
Upid no[protected]
These two transaction am done at a time with two minutes gap
My pass book show me amount debited in my bank but cant credit to benificiary account. Im...
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P
Penthala Yellareddy Patel
from Hyderabad, Telangana
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payment deduct

Address:Hyderabad, Andhra Pradesh, 500033
Website:[email protected]

06/01/2019 i have send 3000 rupees to penthala venkatesh... But amount deduct to my account but party not recieveing money please solving this problem... I have many time problem send the message google pay app feed back... No response... Present showing proccesing.. Please solving this problem

Google transaction id-cicagkdih5k1yw

Upi transaction id[protected]...
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K
kumar6464
from Chennimalai, Tamil Nadu
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not responding as they described.

Address:Chennai, Tamil Nadu, 600037

On february 1st i made a transaction of rs. 592 for booking a ticket in just tickets but unfortunately it got failed and my money got debited. So i made a complaint on the same and i was told that i will get my money back in 3 working days. I called again on feb 4th and same reply was given to me and asked me to wait till 12am. Nothing happened as usual, i reverted back on feb 5th, the agents were so lethargic in answering and i was not treated...
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R
ravi baroth
from Delhi, Delhi
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money transfer

Address:New Delhi, Delhi, 110086
Website:Google pay

I had transferred the money on 2 feb from google app but due to some problems it’s was showing processing and noticed me for wait till 3 to 5 working day now it’s showing paid but still i couldn’t get the money at my other account and money already deducted from my first account from which i send the money plz help me out this my 95000 amount stacked by this google app upi service. And one more thing i have tried a lot but google pay...
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R
Rahul Uranakar
from Bengaluru, Karnataka
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amount did not reversed

Address:Dharwad, Karnataka, 580001

Hi,

On saturday (02/02/2019) my friend transferred me 8000 rupees through tez google pay but it went under process.

After a gap of two days it showed that transaction is successful but the balance is not getting reflected in my account. Tried to reaching google pay's "customer support" but "no help" or "what so ever".

Kindly assist....
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M
Moka Foleva
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how can I get my money back

I want my money back!!! Use have taken so much and i have not once heard of young joy or whatever this is not cool at all. Stop # taken people money you greedy #. Give my money back😠😡$144 is missing from my account all to you stupid company. That is my kids food shopping that i cannot buy now. Do use have a company in nz i can go and see i want my freakn money back😠. Can anybody help me please😢...
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M
mdnayeem178
from Thiruvananthapuram, Kerala
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no refund after transaction failed

Address:500061

Hi team,

I make a recharge of 409 plan of vodafone in google pay (Tez app) on jan 23, 2019 amount got debited and transaction got canceled, received info that the amount will get refunded within 7 days. Followed up with customer care and at last they told me raise the dispute with vodafone from google pay app. But no update from dispute team.
Hoping that my dispute will get resolve at earliest and thanks in advance.br...
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H
hanish.arora
from Gurgaon, Haryana
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google pay/tez

Address:Bangalore, Karnataka, 560105

I had made a transaction of rupees 10 thousand to SBI account using Google Pay. My HDFC account got debited and the Payee has not received the fund.

I have been taking follow ups with google pay but nothing fruitful is coming.

CASE ID [[protected]]

Above mentioned case id has all the details with google, The passbook of recipient clearly showing that amount was credited into his account and...
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Address:Hyderabad, Telangana, 500018

I have paid money to my broadband service from upi qr code scan money deducted from my account but partner site saying money is not reflected when. I reach to Google Pay ( Tez ) application team there is no proper response. Please help me with this. After the transaction I even raised a dispute from the transaction menu as per the guide lines but there is no response post that I connected to Google team those guys asked me to get confirmation...
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H
HIMANSHU_Dixit
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from my linked bank account, but has not been credited to the recipient's bank account yet.

Address:486001

I made a transaction of Rs 10, 000.00 from my Google pay India/Tez account on 30th January, 2019.
Its was an UPI to UPI amount transfer transaction.
The amount of 10, 000 Rs. was debited from my account immediately, but has not been credited to the recipient's bank account yet.

UPI Transaction id:[protected]
Google Transaction Id: CICAgKCS156Fbw

Now, Please either send the debited amount...
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R
Rai Media Technologies
from Delhi, Delhi
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ad approval manual review issue

Address:Sonipat, Haryana, 131001

This is to inform you that I have received a worst customer experience from Google. More than 5 Days have gone and still google is not able to take a manual review of my website http://www.affordablepropertygurgaon.in to approve that I just wanted to know that how much time they will take more to review a 2 page website. I have called their customer care many times but they always tell that my website is clean but still they have not done...
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S
Srinibas pati
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction successful but amount not credit to beneficiary.

Address:Hyderabad, Andhra Pradesh, 5000055

Hi
Sir my name is srinibas pati. My canara bank account no[protected] and ifsc code - cnrb0000625. Transction date -26/01/2019. Time-11.03 p. M. Beneficiary account no-[protected] ifsc code-sbin0001086. Upi transaction id[protected] by google pay. First transaction was processing but after 6-7 days transaction is successful. But beneficiary not recive the money.
Amount was 3000. Plz check this sir....
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D
Dikosta
from Bengaluru, Karnataka
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fraud job

Someone has given the adds regarding the job by this number +[protected] it's totally fraud, owner of this number used to bring people on bangkok and take money and escaped, please take action against fake job adds, he is from india his name is raj kumar singh in one passport and another passport name is different, there are other people also involved in this job scam, please take punitive action, so other people will not be cheated...
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R
Ritpi
from Korba, Chhattisgarh
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payment deducted from. my account but not reached

Address:452010

I made a payment of rs 8000 to my landlord it is deducted from. My account but shows failed.
Please let me know what is happening and when i would be able to get it back in my account.
From: [protected]@oksbi
To : [protected]@okhdfcbank
I have tried it 5 times as it was urgent and i don't know in which one the money got deducted and not received by....
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