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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez Phone Numbers

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1860 266 6622
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72
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+91 80 6721 8000
308
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Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 52

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K
Kalpesh Kocharekar
from Mumbai, Maharashtra
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transaction failed but amount got debited from my account

The amount got debited from my account but the transaction shows as failed. I raised a complaint in googlepay customer care, but its been one month no updates. 293rs were debited twice and has not been received back. The only update they give is specialist team is looking into this issue. This is google pay support inquiry case id [[protected]]...
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O
Omar_Farooq_Durrani
from Hyderabad, Telangana
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no refund even after 3 weeks

Address:Hyderabad, Andhra Pradesh, 500081

I did a transaction on google pay on 25th dec 2018 to the red bus for amount 3832 (Google transaction id: cicagkdi3j2icg) which got failed but the amount was deducted from my bank account. I have been calling/tweeting/messaging them ever since and do not get any update or refund.
I first contacted my bank (Sbi) and they said the fault is not from their side. Then i contacted red bus who said money did not reach them. The customer care...
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R
rajasekhar reddy panuganti
from Visakhapatnam, Andhra Pradesh
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money debited from my account but it is not credited recipient account

Address:Kurnool, Andhra Pradesh, 518466

My name is p rajasekhar my account number is [protected] sbi gudur branch kurnool andhra pradesh i transferred 13, 300 through google pay upi[protected] on 11/01/2019 7:58 pm to [protected] sbi gudur branch kurnool andhra pradesh. The amount credited to the account immediately debited and it shows "upi/rev" in transaction. The amount neither credited my account nor recipient account. I am trying to contact all customer care helpline s...
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Address:Jharsuguda, Odisha, 768218

Hi,
I did transfer my friend account through tez application as on 14 January 2019, 7:30 pm and amount of 1000 rupees deducted from bank account. But now i found that medical cases still due so please check my payment invoice and take necessary action.

Google transaction id:[protected]

Thanks regard

Bhaskar Pradhan
Contact:-[protected]
Mail id:[protected]@hmail.com...
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M
Mdzubair30
from Chennai, Tamil Nadu
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transaction issue on 15th dec 2018

Address:560068

I had made a transaction to sbi account from hdfc back on 15th december 2018 thought google pay (Tez).

The amount was debited to the beneficiary account (Holding account in your branch) and again been credited back but this has not been debited back to me.

When i talk to google pay customer care they asked me to contact sbi branch. And when i talk to sbi or hdfc they says google pay holds the money as its been...
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R
RAMAR R
from Mumbai, Maharashtra
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amount deducted not refund issue

Address:626105
Website:SRIKASTHURI COMMUNICATIONS

Refer to the this transaction attempted on 26/12/2018 17 days ago, from my gpay account ([protected]@okicici) for an amount of 6000. You have indicated that transaction has failed. (Gpay txn id - cicagkdi2tqcya) i note that the money is still not refunded to my bank account.
Ask your help asap.
Further, it appears your customer care is no longer reachable? Repeated attempts to call, just gets some music and never gets...
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R
ramreddyd
from Udumalaippettai, Tamil Nadu
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google map shows wrong address in google map and misleading public

Address:560036

Hello google team,

We have sent email regards wrong address shows in google last week but still shows same information on google map, these address not deleted yet in google map,

Kent service centre whitefield whitefield main rd, maruthi nagar, kiadb export promotion industrial area, krishnarajapura, bengaluru, karnataka 560066

[protected] kent service centre whitefield whitefield main rd, basavanna...
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P
prethi84
from Mumbai, Maharashtra
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google maps shows wrong address in google

Address:560036

Hello google team,

These below address shows wrong in google maps, there is no service centre in these places, please remove address in google map.

[protected] kent service centre whitefield whitefield main rd, maruthi nagar, kiadb export promotion industrial area, krishnarajapura, bengaluru, karnataka 560066

[protected] kent service centre whitefield whitefield main rd, basavanna nagar, kadugodi,...
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R
rajendrauser
from Chennai, Tamil Nadu
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non refund of my money

Address:Kannur, Kerala, 670310
Website:Google pay upi transaction

Respected sir i recharged my mobile number through google pay on 31 dec 18.
Money was deducted from my sbi account and my mobile was not recharged.
My transaction upi id was[protected].
I requested google pay for refund but no action has taken by google pay team.
I also visited my sbi bank to resolve my issue.
Nobody helping me. So please help me to refund my money.
Thanks
Rajendra singhbr...
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Address:Ernakulam, Kerala, 682020

Hi team, i have transferred rs.3650/- on 04/01/2019. First some days the transaction status was showing as 'processing' then it shows as 'paid'. I have wait more than one week but still the amount is not credited to the recipient's bank account. Kindly do the needful.

Upi transaction id :[protected]
Google transaction id: cicagkdiw7emxa...
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Address:500090

Hi, i have transferred 15000 to my cousin sbi account, amount was debited from my source account but it was not credited in destination (My cousin) account. I raised a dispute and i didn't get any update. Please help me on this. I was waiting for the update from last 5 days. Please help me asap.

Here the reference codes.

Upi transactionid :[protected]

Googletransactionid :cicagkdi59waea...
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H
Harish v m
from Bengaluru, Karnataka
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transaction issue

Address:560040
Website:Google pay ( Tez)

Dear sir,

I transferred money to sbi account as on 4/1/2019 rs 8000/- from hdfc bank through google pay but still not credited to beneficiary account and not refund to sender account also when i will ask to customer care its not google pay issue it's npci issue it takes nearly 15 days to resolve this issue
Please help to resolve this issue as early as possible please find attached screenshot for u r reference
br...
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N
Nimeela Reddy
from Bhimunipatnam, Andhra Pradesh
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recipient did not receive money but money deducted

On 15th dec 2018 i sent 17000 to an account.. Money got deducted but the recipient did not receive any money... It's my emergency money and im facing real shortage of money now.. It's been so many weeks but no response from google.. How is this fair?? Why is google not giving me my money... There's nobody to respond from google's side.. They are saying they are not responsible.. Then who is responsible for my money?? There are so many people...
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I had done a tata sky recharge on 10th december 2018 via google pay of rs. 735/-.
After multiple follow ups:
1. Tata sky did not receive the money
2. From my account the money has been debited and not refunded. According to the bank the the transaction was successful
3. Google pay / tez is not responding to the complain

I want my money refunded!!...
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A
Aman Maqsood
from New Delhi, Delhi
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google pay delay in refund

Address:Bangalore, Karnataka, 110059
Website:pay.google.com/intl/en_in/about

Google transaction id: cicagkdcmdbmbw
Upi transaction id:[protected]
I paid 1999 on amazon for order of my shoes on 12 nov. Through tez app with upi payment method, but my order got cancelled as payment was failed and amount was deducted. I contacted amazon then they informed that they have not received and payment and informed to contact my bank. Next day i contacted my bank (Rbl) then they said that i have made transaction...
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G
Gokilanivetha E
from Salem, Tamil Nadu
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google india / tez google pay upi/rev problem

Address:638701

I transferred 11, 000 to my brother through google pay on 20th december 2018 that amount deposited to my brother account and automatically transferred back to my upi number. Amount debited from my brother account but i didn't receive that 11, 000. We contacted both of our banks they are unable to solve our issue. They are telling that is 3rd party issue that is google pay. Please check and solve tell me how to solve issue..

Google...
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Website:pay.google.com

Dear team,
I have done transaction on 4 jan 19 by google pay, transaction was successfully but receiver did not receive this amount in his bank
Details
Amount-rs.501
Sender bank details-a/c [protected] pnb ramnarayan sharma
Receiver bank details-a/c [protected] maharashtra bank akhlesh kumar sharma
Upi transaction id[protected]
Google transaction id-cicagkdiw-rfdw

Regardsbr...
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N
Nil Kamal Nayak
from Bengaluru, Karnataka
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amount debited from my account but not credited to beneficiary

I have transfered rs 8500 from my google pay account on 2nd jan 2019 to my pg owner. The amount has been deducted from my account but did not received by the beneficiary account. Google pay customer told the amount will be refunded or sent to the beneficiary within 3 working days but it is not updated still. If this issue didn't got resolved then i will file police case and consumer court.

Below are details:

Date:...
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M
Mahaveer04
from Ahmedabad, Gujarat
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not refund money play store to my account it's legally cheat peoples

Address:Rajkot, Gujarat, 360005
Website:www.google.co.in

Respected sir

I hvave never this trasction but goole play not give back refund amount so what i do take action right bcoz how many peoples they done and took money?

I need justice so please take action hawy

[protected]@gail.com
Google play account
+91-[protected]


Hi yogesh,

Thank you for contacting google support. My name is james and i...
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G
Gokilanivetha E
from Salem, Tamil Nadu
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google pay upi/rev problem

Address:638701

I transferred 11, 000 to my brother through google pay that amount deposited to my brother account and automatically transferred back to my upi number. Amount debited from my brother account but i didn't receive that 11, 000. We contacted both of our banks they are unable to solve our issue. They are telling that is 3rd party issue that is google pay. Please check and solve tell me how to solve issue......
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