[Resolved]  Google India / Tez — i tried to recharge my jio number using google pay upi, money is deducted but recharge is not done

I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.

Could you please look into the issue and refund my money back as soon as possible.

Details below:

Payment done on : 27th june 2019 11:31am

From: suvarnan k k ([protected]@oksbi)

To: indiaideas

Mobile number: [protected]
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Feb 15, 2021
Complaint marked as Resolved 
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I made transaction of Rs 23508/- twice t
Both transaction failed but on second transaction amount deducted from my account.

Till now money has not been received to recipient or reversed in My account.

I have done the payment for recharging my jio phone number through google pay upi. Rs. 299 and money got deducted but recharge was not done.

Could you please look into the issue and refund my money back as soon as possible.

Date : 30 June 2019

BSNL prepaid recharge becomes unsuccessful, but the amount debited from my bank account. I sent the feedback and shows that it's under dispute. It's about one month and no refund till now. The screenshot of the cancelled transaction is attached herewith for your reference.

UPI tansaction id[protected]

Money is not credited to recepient.

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