Great Eastern Trading Complaints & Reviews

I have purchased a new samasang rr19k28zrz 192 ltr 192refrigerator set (invoice no. 19/a/1617/04750) from great eastern trading co. located at 28c, narayantala east, vip road, baguiati, kolkata - 700059.

Most unfortunately i got shocked, when i received the product at my doorstep. it was completely a drenched pack. when the product was unpacked i found the logo was hanging on it and the refrigerator got dust, dirt, mud, and...

I am highly frustrated at the poor service provided by great eastern sodepur branch. I ordered a 1.2 ton split ac of hitachi model 514awds on 1-may-2016.
But to my astonishment it has been 10 days there was no delivery and no one from the store found it important to inform the customer about the reason for the delay.
I finally went to the store and was informed that the model was out of stock and i was then given a different...

On 07th of april'16 i have purchased a panasonic t. V of 32" lcd in the name of papri mukherjee but didn't get the bracket after repeatedly visiting to the office, i got the bracket
Which was mounted in the showroom. They opened and give me thw bracket
After 20 days and then again today i. E 06th may'16 technician came to fit
The t. V but screws were not there. He told to my wife to call to the
Howroom and infd...

Sir,
I have purchased an ac from voltas(185ZY-R/1.5 TON SPLIT)on 16/4/2016(Beckbagan branch). Today is 30/4/2016, I have not received my product yet. My invoice no is. BB/SA/1617/01196 dt. 16/4/2016.

Please sent my ac at my residential address immediately. I am very much astonished about your poor performance.

Yours sincerely,

PARTHA PRATIM DAS GUPTA...

Sir,
I have purchased an ac from hitachi on 13.4.2016 from your old court house street branch. Today is 23.4.2016 & i have not received my product yet. The bill s in my name udita sen.
Please sent my ac at my residential address at the earliest.
With regards
Udita sen...

Sir/madam,

I have purchased a washing machine (Samsung brand) from your nager bazar branch on 16/04/2016. But till date, the same did not deliver from your nager branch.

For your kind information on 19/04/2016, i have received a sms from samsung customer care regarding a demonstration and the reference no. Is - [protected]. The service engineer already contacted me over phone to demonstrate the machine but the...

I have purchase a water purifier of kent grand on 09.04.16 from great eastern - behala branch (Near behala thana) and it was suppose to deliver on 11.04.16 (Which is also mentioned in bill). But till now it is not delivered to us. After several ph calls they are simply denied to know the reason of delay. I'm a new customer of great eastern & after this experience we will never going to purchase any products from there. Now i want my kent...

I purchased a haier refrigerator on 12th apr from great eastern trading co.(Branch 319/11 jessore road, kolkata-700074). As per the discussion with sales person during the purchase, it was promised the delivery and the installation will done with in 4 days. But it didnt happen. I had to call up multiple times to available contacts to get the status of the delivery, but never got any suitable response. I was always convinced "i am looking...

Myself Broja gopal saha had purchased one Panasonic air-condison and washing machine, White on 7th Mar 2016 against full cash payment.. Ii was deliverd to me after 5 days ans the technician from the patent company visited my place after 7days for demonstration. After opening the air-condition box it was found that there was a big broken about 8-10 inches out door machine . I was advised not to use the machine and it would be replaced as soon...

Dear Sir/Madam,
This is very regretfully inform you about the worse purchase experience of a Whirlpool 1.5 ton AC Split window on dated 03/01/2016 from your Great Eastern Salt Lake Branch which is still yet to deliver. As a senior citizen I am very helpless to deal with your officials who are not willing to co-operate to deliver the same in due time. On this regards I have already made the payment the 1st installment through Bajaj...

I have ordered a refrigerator at Great Eastern (Branch: 433, Garia Main Road, Kolkata - 700084) on 21st of December 2015 and the delivery was supposed to be made on the same day i.e 21st of December 2015. But it is 23rd of December 2015 and they kept me waiting till 8 O'Clock in night saying that the delivery will be made. After 8 O'Clock they stopped taking calls (both the sales person and at the branch). Their closing time is 9 O'Clock...

I had ordered a Whirlpool 263D protton 3 door steel knight refrigerator from The Great Eastern Trading Company @ Baguiati on 3rd November, 2015 invoice # 19/SA/1516/10706.

As per your Diwali offer, if my purchase amount is between Rs 20000 and Rs 50000 I would be entitled to get a Roti maker and an Iron as free products.

It has been many days but the retailer is not giving me all the freebies as advertised.br...

I bought a bajaj geyser for 6000 on 4th nov '15. The sales girl Moumita was a liar with poor customer commitment. The team repeatedly committed that it will take time till 7th nov to install it by Great Eastern guys (free installation) and then the company people will come and demonstrate. Today is 17th nov '15 evening and inspite of my regular calls to the garia outlet, nobody turns up. I bought it from the pathetic garia store. Right from...

I had purchased 42" LG TVmodel [ 42LF5530 ] on 13/x/2015 from the above mentioned company of Durgapur branch videInvoice no- 33/SA/1516/03633 dated 13/x/2015 where the sales person Avinash(Mobile-[protected]) had promised verbally to provide one DVD player free as gift against the purchase of the said TV . The said TV was delivered on 14/x/2015 without the free gift. I called the Sales person but every time he is making one excuse or the...

Myself is Anirban. I purchased a Samsung Smart TV on 11/10/15 from Great Eastern Baguiati branch. TV itself a offer of Samsung Mobile phone. When I claimed that after making the payment the sales person (Suranjan) told me to come after 4-5 days to get that one. After 5 days when I went he told me to call him on another 2 days later. When I called him his phone was switched off. After 2 days when I called him he told to come again after 5...

I have purchased one Water Purifier on march 2015 from Great Eastern.That time they didn't explain clearly.once i face some problem with this product and asking them to solve my problem or replace this product they are not taking any responsibility and asking me to contact service center. When we asked them why you misguided...The are giving any right answer. In between Service center and Great eastern, we are the customers are fade...

Hallo, I Sri Dinabandhu Ganguly bought a Bazaz toaster on 20/09/2014 from Great Eastern Trading company Sreerampore Branch, But after around six months of low usage cycle it stopped working, went to your sreerampore branch to get it fixed as it was within Warranty period . But I did meet with very bad behavior from The Lady Manager of above mentioned branch . As I write this complain three months have passed by since the sreerampore branch...

From : Tapan Kumar seth 61/2, Mitra Para Road P.O. Naihati Dist. North 24 Parganas West Bengal : Pin.743165 Mo.[protected]/ [protected] To The Manager Customer Care, GREAT EASTERN TRADING CO. 20, Old Court House Street Kolkata - 700001 [protected]@yahoo.in Sub.: !0 years Warranty Card Issue of: Ref.: 1) Refrigarator Dc Electrolux EN225 Purchased from 23/B, Bugstation...

From : Tapan Kumar seth 61/2, Mitra Para Road P.O. Naihati Dist. North 24 Parganas West Bengal : Pin.743165 Mo.[protected]/ [protected] To The Manager Customer Care, GREAT EASTERN TRADING CO. 20, Old Court House Street Kolkata - 700001 [protected]@yahoo.in Sub.: !0 years Warranty Card Issue of: Ref.: 1) Refrigarator Dc Electrolux EN225 Purchased from 23/B, Bugstation...

Bill / invoice no RD/SA /1516/03838 Invoice Date 05/08/2015 Samsung CE 1041 DFB -1 / 28 litre conv. MWO Paid the total amount on 5 th August, called [protected] . Gone to the shop again on 13 th . Manager Somenath and ISD Siboram promised to sent it by yesterday, but no delivery. A dedicated Greast Eastern Customer, mainly of Dalhousie, tried to remain your customer only, shifting to on line trading for making my new premises ready...