Grofers Complaints & Reviews

My login id is - [protected]. My email id is - saileswar.[protected]@gmail.com.

I've placed an order of amout Rs - 1678 on 13th July, 2021, 8.03 pm but even after sucessful bank process, it's showing "cann't process order, Trasaction failed" in grofers app. But money has been dudected from my account.

Request you to please take neccesary action and please refund my money asap....

My login id is - [protected]. My email id is - saileswar.[protected]@gmail.com.

I've just (13th July, 2021, 8.03 pm) placed an order of amout Rs - 1678 but after sucessful bank process in grofers app it's showing "cann't process order, Trasaction failed". But money has been dudected from my account.

Request you to please take neccesary action and please refund my money asap....

I have placed order on grofers on 2 July and cancelled immediately .but still not received my refund .I contacted they sent me a attachment by after 12 days .the payment is not credited....

I've made online purchases during the months October 2020 to March and still doing. I need the duplicate invoices against the purchases of October 2020 to March 2021 which I need fory LTC cash voucher scheme. Made repeated requests to grocers but ignored on flimsy reasons

Amitava Mazumdar
4/5 carry road Howrah 711104
MNo. [protected]
Mail- [protected]@gmail.com...

I've requested for duplicate invoices against the purchases I've made during October, 2020 to March, 2021 which I need for LTC cash voucher scheme. But Grofers has avoiding my request on flimsy reasons. Pl look that I can have the duplicate invoices as stated above.

Yours faithfully,
Amitava Mazumdar
4/5 carry road howrah-711104
M. No [protected]...

I've asked for providing me duplicate invoices against purchases made during the period from October, 2020 to March, 2021 which I've lost and I neededed for my LTC cash voucher scheme. But it was denied and I was in complete awe to find that in today's technological prosperity grofers fails to provide me the same.

Amitava Maxumdar
M.No [protected]....

I bought qty one packet of 10kg flour of Nature Fresh brand and after opening it today (07Jul) for use I found that insects and worms were running in the packet. I am using this product since three years but I had not faced this type of issue. This type of mistake is not acceptable and i am compelled to leave this brand forever. Next time onwards i will ensure not to use this product and I would also suggest others not to use your dirty product.br...

We ordered two bottles of Frooti as found good offer but what delivered was shocking. Taste of frooti was sour and thickness as compared to original was aslo very watery. Seems like in providing good offers items are adultery and contaminated. This is highly risk of our healh special to kids. Stop giving offers but provide items in original Cost but should be real and original....

For a small item which groofers has not delivered, they are willing to take risk of loosing customer but not refund....

I ordered some grocery items from Grofers on 27.05.2021 amounting Rs1900.The order I'd ORD[protected].But I cancelled the order on the same day.They assured me to refund the full amount within 7 -10 days.But I did not receive my refund amount.So, I complaint this matter to Grofers, contact their customer care executives.But they told me they have refunded the amount and given the transaction I'd.But I still did not receive any amount from them.So,...

I want to report my bad experience with Groffers today.
I placed an order with Groffers for miscellaneous grocery items worth Rs 2073. Order was delivered early in the morning.
The delivery boy asked us to check the items. As the person who took the delivery didn't know about details of order. We took the delivery without checking. However, the delivery boy took the photo of the products delivered.
Later, on opening the...

Order no[protected] Order was supposed to be delivered between 9 am to 2 PM on 21 June 21. I have received the message that order has been delivered but I have not received the order....

I want to raise to consumer forum that grophers has no formal complaints process and for everything, they will take a feedback and ask if there is anything else. They don't care about complaints. Second is that I feel they are laundering customer money because they take orders and then ever time there is a refund for items unavailable but the could not tell us at the time of order. They are misusing customer money and we cannot be sure if...

I realized that their product listing is incorrect with quantity and quality and when I returned their products they blocked me and kept my refunded amount. I had the club membership as well which I could not able to use since they block me.
Mob number: [protected]...

I had purchase grocery from grofers thru order no. ORD[protected] and made the payment by Paytm with cashback offer and applied coupon code as well. However I have not received cashback so far and when I contacted with grofers they asked to contact Paytm and they are refusing for cashback.

It's very strange situation even my earlier cashback refused as I didn't applied coupon code and now with order ORD[protected] when I applied...

I have order provition in Grofers on 6th of May for INR 3426.65 from my account mobile number ending with 586. Amount got debited from my HDFC credit card but the order didnt get placed. I didnt get the refund also.
Kindly refund the amount of INR 3426.65...

I will order fresca litchi fruit drink but it is not good baad quality I will see mfg date is raised and I will taste it is spicy and very bad please resolve the complaint please and give me good quality not mention the expiry date mfg date...

I am regular buyer from GROFERS HISAR 125001 for the last one month through ONLINE. On 2nd instant i placed an order vide ORD[protected].My delivery slot schedule was 12 noon to 4pm, in meantime at 11 am a phone call from Grofers HISAR vide mob no [protected] came to me and the person calling said sir if any defective material supplied you will have to get it replaced only through online complaint with whom u have placed ur orders, where as...

I had placed the above mentioned order on 24.05.21 and so far not received the delivery and no further update from Grofers. Any effort is made to deliver this order????? need an update and such poor service will lead the customers to lose confidence on Grofers service and in today's world the choice is plenty for consumers. Expect a reply and update at least now. Let see....

Hey yesterday i was placing order on grofers and my money got deducted but the order wasn't placed. 3500 rupees were deducted and i want my refund...