Grofers — refund not received

Address:New Delhi, New Delhi, Delhi, 110025

Odd[protected]
This is regarding to the refund not
Received from grofer. Since they did not delivered my order odd[protected] of inr 3284 even after rescheduling it twice, i cancelled the order on 8th may 2019. Inr 657 refunded immediately as orange cash in my wallet but the rest of amount which is inr 2627 is still not received in my bank account.

They have pathetic customer service and no one is responding on in app chat.
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Worst app in present scenerio. Making fool to public. I have ordered items from grofers four times but they have never delivered in time. This time also my delivery date was on 18 may 19 but it was changed to 20 may 19 without informing me. What is this? Their monopoly? I want strict actions against grofers
Worst kind of service from this cheaters I had ordered on 14th may and I have not received the delivery till today 25th may they keep rescheduling the delivery time and date which happened 3 times in a row and still waiting to get my parcel.
Fed up ot this cheat website do hell with all my orange cash I won't order from this people next time
If someone can help me how to fix this people by taking my complaint forward.
My order was cancelled which was of INR 1473 grofers cash of 50 of given immediately but other 1423 refund has still not arrived in my bank and it is pathetic.
On 27th April 2021, I received my refund of Rs. 413 but today on 2nd May when I was ordering something I searched for my grofers wallet cash it was showing rs.0 and when I searched for grofers wallet cash history...it was showing a purchase of that Rs. 413 on 28th April 2021...but I didn't ordered anything...so I want my money back...it's so bad of you all
You shouldn't do cheating on your customers... firstly they make so much of time in sending my refund and then they just get it back
Aarushi Bhatnagar
On 27th April 2021, I received my refund of Rs. 413 but today on 2nd May when I was ordering something I searched for my grofers wallet cash it was showing rs.0 and when I searched for grofers wallet cash history...it was showing a purchase of that Rs. 413 on 28th April 2021...but I didn't ordered anything...so I want my money back...it's so bad of you all
You shouldn't do cheating on your customers...i want strict action against this

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    Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
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