Haier Appliances India Complaints & Reviews

On 8th july, 2017 i raised the request for first free servicing of my 2 new haier acs which i purchased in march 2017. Sr# gu[protected] and gu[protected]
I received sms that the requests were cancelled as the bill is not available.
I called the customer care again and raised the requests again informing that i have the bill with me. I was also provided the contact number of mr. Zahir ([protected]) whom i tried to contact...

I made a compliant to haier aervice centre in dimapur, nagaland on 17th july regarding some problem with my refrigerator. However the response of the cuatome care representative was a very harsh one. They are not willing to come and repair the fridge.in which case i will be compelled to take legal measures against your company for not providing after sales service. Please make sure that this mail is taken with all seriousness and direct your...

Hello haier_team_india,

This is abida from bangalore. I am extremely disappointed to say that we are not satisfied by haier refrigerator that we got early november of 2016.
Its been past 15 days that i am calling the customer care and all the haier service centers. No response from your end to resolve my issue.!
All my stuff got spoiled.
My family strictly needs a serious and immediate response from your...

I order washing machine with haier company via flip kart on date may 15 no body came for installation and demo upto now i paid for installation outside and used for 10 days it stopped automatically in middle and sometimes won't work i raised complaint in june 21st up to now no body came from haier company haier company persons are calling any body come or not weekly but nobody came for repair plz accept my return request i think you unable...

Purchased haier hrb-475 ss/475 ltr ref on 16/04/2017 from great eastern queens road unit jaipur india invoice no.:jpvn/sa/1718/00494 for inr 48000 the product was delivered on 4th day and after about a fortnight we started realising that the cooling is less and sometimes by the morning the stuff inside would start to rot we complained and the service provider sent someone in 5-6 working days and after a initial check up said there were few...

I have purchased one ac (Haier 1.5 ton window ac) model no. Hw18ch3cna on 03 may 2015 from k square network, delhi cantt. I have lodged one complaint through call center for not giving proper cooling effect on 10 june 2017. Accordingly your technical staff visited my home on the same day and they mad it alright. After that i have provided them the code number. But on 14 june 2017 again i received one telephone call from the haier company...

Sub: frequent water leakage from the refrigerator

Ref: tax invoice no. 6293 dtd. 13.12 2016 for inr 37000.00

Make: haier, model: hrb-3654 psl-r

Dear sir/ madam,
With reference to the above, this is to inform you that the refrigerator bought under the invoice mentioned has frequent problem of water leakage from the back side bottom end and the water spills on the floor which is not only...

I have purchased ac 1 year ago. At that time your executive find that no gas in compressor even gas leakage problem in indoor unit. I complain many times. But still no any response from your side. Before 2.5 months your asm mr amit from jamnagar and bsm mr. Prajapati from ahmedabad said parts is not available in india. Before 1 month they said you return your indoor unit to ahmedabad and you got new indoor unit. But still i don't get any...

That washing machine has been purchased in january 17, this machin's drainer leaking the water when we store water in it, i have complained so many times on call in customer care on [protected], but there is no response of your service provide, the service provider call to me every day "he will be come with in one hour", but that person not come at my house to resolve the problem...

We have scheduled your installation and demo for haier 6 kg fully automatic top load washing machine (For order : od[protected] with haier. Your ticket number for the same is ba[protected] and will be completed by thursday, jul 06, 2017. Please check email for additional details. Still i didnt any callfrom theservice station and even i complained in flipkart and haier, confirm when it will be cleared
[protected]...

I purchased a semi automatic washing machine, Model HTW80-186V, vide invoice no. 1424/1718/02704 dated 29.06.2017 from Great Eastern Trading Company, MI-Road Jaipur.
The said washing machine was delivered at my address on 2/07/2017 after its purchase.
But from the very next day when I started the machine, it is not functioning properly. I registered a complaint to respondent’s service centre as per the rules of lodging complaints...

Date: Thu, 6 Jul 2017 07:09:29 +0530
Subject: Re: LCD MODEL - HAIER LED LE49B7000 from M/s EP Electronic Paradise Pvt Ltd - STOP TO WORK WITH IN MONTH
Dear Sir,

My self satish kumar singh from Crossing Republik Ghaziabad, purchased a LCD MODEL - HAIER LED LE49B7000 from M/s EP Electronic Paradise Pvt Ltd vie their bills Number LN/R-0916/2017-18 Dated 04.06.2017 .

As above since one months also...

A complaint was regd on 5 May 17 by Mr R Tiwari by his regd mobile number [protected]. Against a noisy machine while it was in use. Technician came home and told that the machine needs to be taken to service centre. Accordingly it was sent. After 15 days it came back duly repaired. However when it was used a leakage of water was detected and also detergent was not getting consumed. Despite number of calls regarding the same no one has attended...

I bought haier refrigerator model hrb 475ss/2016 on 27 oct 2016, from Defence Electronics Jodhpur. Fridge is not working since almost a month, first complaint on 30 may vide SR no JO[protected], said to be resolved on 1st june, but not resolved. Second complaint on 5 june vide SR no JO[protected] not resolved till 25 june, attended on 25 june, but not resolved.Called to local service center Dev sharma [protected], not attended, called...

Bought the window ac from dwarka, new delhi on 25 june 2017 and wanted the haier company to do the installation on the same day as during weekdays its difficult to accommodate such activities.
All day long i was with the haier service center people, the dealership from where i bought the ac and i am getting is excuses. The technician is saying that carpenter needs to make a frame and then only ac can be installed. The service center...

I registered a complaint for my refrigerator on 23. 06.2017 that was not cooling as much as it should. The person from the service center broke my refrigerator and it stopped working completely. Now, I cannot even connect my refrigerator. All my stuff is lying outside and rotting without cooling. Customer care says I have to wait for two more days till the issue is resolved (My kitchen is stinking already of the rotten food) and I have to...

I purchased ac on april 24, 2017 and the installation team came after a week for installation it worked fine for a month, suddenly it stopped cooling... I have contacted service center and raised complaint on 11 june 2017.
Even after 10 days no person from service team have contacted me, instead i am contacting them and begging for visit. Branch manager itself seems irresponsible and not taking care. Really frustrated with the product,...

I had pruchased a haier doble door fridge from vijay sales on 13/4/2016 after two months there was a leakage problem for which a compained was lodged on 26/7/16 no mu[protected] which accd to them was solved on 29/7/16 again new comp lodged on 24/8/16 no mu[protected] again new comp no mu[protected] lodged many tech came now and then they told that it is a defective piece, they performed an operation on the fridge for almost 1 and...

Bmr fridge 345 ltr bought in december 2016. Since then we have reported water leakage problem three times from the bottom tray. All 3 occasions, the technician came and removed water from the tray as it is not possible for us to empty the tray ourselves.
I sincerely feel that this is due to a design defect of the product and the company engineers and the r&d people are not able to rectify the same.

I'm worried that post...

Just imagine how poor is the service of haier in kolkata. My service request number is ko[protected] for installation of an #haier ac, after 2 days the service incharge of my area mr. Moloy majhi (Mobile no. [protected]) did not call me as to when they will attend my call. When i called him up, he said that he has done the indent so that the service center will get the indoor unit bracket and my jab will be done 2/3 days later.
I...