[Resolved] Haier — My led tv 43 inch | |||||
I order a TV through snapdeal.before I oder I enquiry haier customer care they told this product which I order has 3 yr warranty. And the installation charge not payable. After I order haier said that the installation is payable approximately 2500 including tax.and you got 1 yr warranty and not extend in future. This is a cheater company. Anyone not purchased any item from snapdeal. Was this information helpful? | |||||
Oct 23, 2015 Complaint marked as Resolved Why haier inform me this led tv model has 1+2 yr warranty and freeinstalation.aafter purchase they refuse thire commitment. Say that haie executive give you wroung information. So Haier provide me 1+2yr warranty and installation my product free of cost Haier Appliances India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Sir before I order I call to haier and I clearly mentioned I purchased through snapdeal because this item is not find any local shop .and I also told that snapdeal mentioned 1 yr warranty.and many viewers write their review haier provide 1+2 yr warranty. And installation free of cost.then you exucutive say on online purchase if you item is genuine then our engineer take free installation and 1+2 yr warranty.and he describe under 1 yr what is cover and next 2 yr what is cover.then I placed order after place oder then your exucutive man say the warranty only 1 yr and installation payable+ tax.this is cheat.I contact haier then I placed order.that time say this declaration. And when I say before purchase your exucutive say like that your exucutive say this notice provide haier before 2 days.not before 10 day.your policy chage day by day.this is your police or news paper.
I complaints against haier India.snapdeal only say the installation is free of cost but haier say they take charge for installation wallmount kit and tax.but snapdeal say installation is free of cost.I call haier before placed order they also say installation is free if your product genuine. After placing order haier say installation is payable.this notice is published in haier before 2 days.
Dear A p das,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
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Snapdeal Online Team