Hans Travels Complaints & Reviews

Res sir /madam i booked ticket dewas to nagpur today 21.12.2018. Bus no up75/mp8713 their is connecting bus to indore. My pic up point is bhopal bypass. I was waiting for bus from 5 to 7 but no bus i get.. I call the men whose contact number i got from ticket from 5.30 but he not recived. I called him so many times till 6.15 but he not recived my call. Finaly reciving called he said u got wrong no contact company after speaking with them...

Worst service i ever had. At the time of picking from wakad some other bus came delayed by 15 min, then on sangamwadi where we change the bus that one is also delayed by 20 min approx. We supposed to reach at destination by 9:15 but bus was delayed by 3 -4 hrs. Also due to some issue we have to change bus which has no facilities of blanket and space is too low. We reached indore by 12:30 pm where bus drop us outer side of indore near to bhawar...

Booked 2 tickets (Amt - 1400 rs) of indore to nagpur non ac hans travels bus on 07 nov 2018. Bus got failed in route 15 km away from betul in night around 4 am.
After trying almost 1 hr bus didn't start and the driver told that some problem in engine.
No other bus was arranged from them for the onward journey to nagpur.
All passenger travelled by their own convinience till nagpur with a lot of trouble.
No refund...

I have booked ticket pnr : [protected]
For pune to bhopal and the arrival time of bus in pune was 4:46. But bus was late about 1 hour and, the timming to reach bhopal was 12:45 pm next day, it was reached at 4 :30 pm, its about 4 hours late, due to which my train from bhopal to gwalior was missed i was traveling through shatabdi and the ticket pnr: [protected] of 965 rupees.
Then after i have booked urgent ticket of 2nd ac from...

My friend is travelling to indore from pune on 2nd november, she got seat no. 27, which is on end side of bus. It is very surprising that after some time few men boarded on the bus with out reservation & accommodate themselves (With help of bus conductor) to the end of the bus, exactly beside where my friend seat is. She is feeling very unsafe in this condition. Also got touched by some person (Not sure knowingly or unknowingly). This is...

I was travelling from pune to indore, my pickup point at pune was sangamwadi parking no. 3 but auto rikshaw man dropped us at parking 2 by his unknowingly mistake still we were at parking 3 by 6:10 while the reporting time was 6:16. The bus driver called us at 6:09 and said "time pe aane ka na, kaha khade ho tum log (Talking rudely)".
When the bus departured the video was enabled in our sleeper cabin but sound was missing so i called...

Dear sir/madam,

I had travel on hans travels on dated 02.09.18 from indore to pune which is bus number up75at1855 this bus is sleeper ac in which the ride got the following problems.
1) bus arrived around one hour late on the boarding point.
2) around 10 p. M in night bus suddenly stopped and when we asked the driver he said some issue is there is in the engine we are looking into it.
3) then around 12...

Dear sir/madam,

With refer to the above pls refund an amount of a ticket operator hans travel pnr no.[protected] online booking through via.com of which pnr no. Fmnab2u4rys81 coach cancelled on departing time (From jaipur to kanpur on dated 1/10/18) we were very disappointed ur services.
Anyway kindly inform to via.com regarding this so we can get amount immediately.

With regards,...

Dear Sir/Madam,
I booked and ticket From INdore to Gwalior on 2, 0ct2018. PNR is[protected] .
During Journey the bus was have some problem and its stop there . from this place passenger got face problem to bus and any other transportation. sir we take a mprtc bus from Guna to Gwalior and pay 140 rs. for journey.
I need this amount refund to my account.
i attached the ticket....

My parents were travelling from akola to indore. The driver of that bus was drunk and was driving very badly and once he just drove the bus over the divider. All the passengers got hurt. Also the condition of the bus was very bad. There was a leakage in the bus due to which seats were getting wet and passengers were not able to sleep and also not able to sit property. "you fools, taking so much fare from passengers and not even providing...

Im currently on board up75. At.1855 pune to indore, travelling with one framed mirror painting which is not possible to be kept in bus trunk for obvious reason. I told cleaner about same he replied “ok madam rakhlo seat par aapke pass”. Now at hault place he is asking for 200/- as luagage charges? By saying “yeh toh dena he padega”?
What kind of behaviour is this and why we need to pay extra for carry lugage untill its not...

Dear sir/mam,
If i am travelling from hans i expect a standard to be maintained in bus, driver has alloted seats to 14 adults and 7 childrens all (Labour class) in 3 sleeper seats, some are standing causing such an nonsense how these people will maintain hygiene i don't know. Driver has given them seats unofficially to extra money, atleast they have to maintain some standard and if they are giving seats than it should be alloted 1seat...

Dear hans travels team,
We had been travel on hans travels on dated 03.09.18 from indore to satara which is bus number mp09fa8347 this bus is valvo multi axle sleeper ac.in which the ride got the following problems.
1) surviving a major accident that is in the moving bus both the wheels on the same side of the rear axle got out. Did not get even after finding 1 wheel. This is sefty related point. This incident is in front of...

Bus no:1770up75at1770, pickupmanno:[protected].. There is some internal problems in bus. I m travelling frm indor to delhi. At 4.00 am bus stopped at station near gwalior and till 10 'o clock it is there and thn driver told that we are not able to move from here so journey cancl.. Now we want our money back. We request to refund the money.. Bcoz time and money both wasted....

Yesterday i travelled with hans in multi axle volvo ac bus from indore to jhansi, such unhygenic bus, smelling like naala inside, khatmal were so many moving on me n my kids inside the bus, no lights inside, driver was driving so rashly n when i said to conductor to drive carefully as my 4 yr old daughter got hurt on her head due to rash driving, the conductor started shouting that he too got her so what i[censored]r daughter got hurt n shouted...

I travelled from surat to indore in bus mp-09-fa-5204 with pnr[protected]

During journey at 2:30am, they transferred all passengers in an another bus (Which was travelling surat to indore) they exchanged passenger of one bus to another. I guess the reason behind is the permit of both buses in their respective states.

Hans charges 800 rs aprox for this trip, but still customers have to face such kind of...

I was given miss information of the location of the bus where i was standing and i was calling the driver man phone number a guy named vimal kumar who was not even responding to my calls about where was the location of the bus and when he picked up i told him to meet me at dakkan vala kua and told him to halt for 10 mins for me and my female friend it was yet my worst experience till now as i called him and he just left the bus and when i...

Sir mene indore se kolhapur ke liye parcel book kiya tha 13/07/18 ko aj 22/07/18 he lekin abhi tk parcel nhi pahucha or indore hans travel wale call nhi utha rahe he. Ek bar bat hui to bola ki parcel apka pahuch gya he labaik travel kolhapur me
Lekin mera coustomer rojana ja kr paresan ho raha he roj use ek hi jawab mil raha he waha ki parcel abhi tak nhi aya he
Parcel lr no. Is -37896
Sunil subhas champane ke nam se...

I m traveling from Mumbai to indore today, i was sleeping when my eyes opened to something that a girl would never want to happen in any journey. Rather would not want anywhere. A guy's hand was just above me trying to touch me but as soon as i opened my eyes he ran away back to his seat. I called the cleaner and told him everything, the guy came out and said what happened, i told him if he is not going to accept what he did, i know what...

My self Deepali kardak.
I have travelled from kopargaon to indore on date 06.0 7.2018.
I have booked 3 seats and for that online booking done.
Seat no. is 13, 14, 15.
PNR no is[protected]
Bus no is UP75M9506
Driver no [protected]
I have completed travelling but during same driver has taken 100rs extra.
I have asked for reason but he told that 100rs required for your bags.
I...