I have booked a ticket in hans travels bus on date 6 Nov 2020 scheduled time is 10 pm from Mhow(dreamlad) to nasik (dwarka).
My booking details are as follows
redBus mTicket
Route: Mhow to Nashik
Ticket No: TPC[protected]
Passenger: gaurav rajput (27, MALE)
PNR:[protected]
Travels: Hans Travels
Departure: 10:00 PM Nov 6, 2020
Seat Numbers: 22
Total fare paid: Rs.515.0
Boarding point: dreamland square in front of state bank, mhow
Bus arrived at 12:30 am it's 2.5hr late when I asked driver about this he told me to complain his so called seith ( boss)
Another thing is the bus is overcrowded, in my seat that is seat no 22 which is single upper seat, 2 unknown person are already sleeping there, I told them to get out of there after some time they leaved the birth,
When I go through the bus it is overcrowded, it is 2+1 bus, but at the seat of 2, 4 people are seating, and at the place of one seat 2 people are sleeping, and these people r so annoying keep talking whole night,
Worst journey ever
Not at all concerned about covid 19 pandemic, no safety measures, nothing, I feel like I am fooled by this hans travel or I am actually a fool facing all this and writing this ### to you...
My contact number is [protected]
I want an explanation for all this ### as soon as possible.
Hans Travels customer support has been notified about the posted complaint.
Nov 07, 2020
Updated by Rajput Gaurav Sonu None of the customer care number is working, tried all indore office number all are forwarding to the same recorded msgs... Asked the conductor and driver for the same but they are not providing me any contact number where I can complain