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Hans Travels Complaints & Reviews

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Updated: Mar 25, 2026
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Hans Travels reviews & complaints page 8

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G
Gajendra2150
from Powai, Maharashtra
Feb 26, 2021
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Address: Ujjain

Bus time was 2300 at ujjain but bus came after 2330 to picked up.

When we called picked up man to get inquiry about bus then it was no proper information.

Bus driver and picked up man both were carried exess passengers from vadodara for Ahmedabad, around 30 passengers. They converted AC sleeper bus in local non AC Bus.

Out of those 30 passengers, 01 passenger smoked in bus. 01 did vomit 🤮. We felt like worst experience.
Hans Travels customer support has been notified about the posted complaint.
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    R
    Rgm658
    Feb 14, 2021
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    Address: Shajapur Hans Travels

    I have never seen such poor service in my life. I was travelling with following details
    Hans Travels PNR[protected], rajesh gaur, Shajapur-Gwalior, 03-Dec, 09:00 PM, Hans travels, new bus stand, near masjid, shajapur, Drop: Padav(dafrin saray), Seats: 5(M), 6(F), 17(M), 18(F), Fare: 2100

    I booked the bus from Shajapur Hans travel office but they asked more money than tickets booked I paid INR 2600 for this journey but fare was INR 2100 . Also the staff promised me to drop us at Gole ka mandir but actually they drop us at padav in mid night and bus staff also changed the seat other than booked and speak rudely when we ask him to drop to us at Gole ka mandir. All Hans Travels staff is cheat and fraud. I didn’t expect such service from Hans travels. Very disappointed and annoyed journey it was. A terrible experience we gone through
    Hans Travels customer support has been notified about the posted complaint.
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      A
      Arya Pratap Singh
      Feb 14, 2021
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      At the toilet hault, without informing and giving born and checking if i am at the seat or not, the driver went. In the middle of the night i had to request a different bus, that charged me 300 rs. Very careless behaviour was being depicted, and if serious action is not taken then I will complaint with consumer form.

      PNR[protected]
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        S
        Sonamjain18
        Feb 13, 2021
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        I have submitted a parcel to indore Hans office and to be delivered to Hans Boriwali office .but the parcel is not received to until now .

        We are calling them multiple times but they don’t respond. I have contacted every office in Mumbai and indore but no response.

        Builty number : 88141
        Hans Travels customer support has been notified about the posted complaint.
        But they did not done anything, what’s the outcome???
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          S
          Sonukumawa1992
          from Mumbai, Maharashtra
          Jan 19, 2021
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          This is sonu kumawat.i have booked 2 tickets from indore to goa, journey date[protected] through indore office details as follows
          15/3,
          South Tukoganj (Near HDFC Bank) Dhakkanwala Kua,
          Indore-452001

          Phone No :[protected], [protected]

          Helpline No : [protected],[protected]
          I have two complaints
          1. The departure time of bus was 11:20 am from boarding point rajeev Gandhi circle near temple indore but it was delayed by 40-45 minutes late and bus dropped us approximately 2-3 kms before destination
          2. Before I booked tickets through red bus we called to helpline no of Hans travels to ask about washroom is available or not in bus then reply came that yes there is washroom available in bus also but on journey date when I stepped in bus there was no washroom available .I have recording about this conversation of washroom in bus or not .
          So please look into matter .
          Hans Travels customer support has been notified about the posted complaint.
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            R
            Ruchi0504
            from Mumbai, Maharashtra
            Jan 19, 2021
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            Address: Indore, Madhya Pradesh, India

            The bus is not on time
            Hans Travels customer support has been notified about the posted complaint.
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              W
              Womaniya
              from Mumbai, Maharashtra
              Jan 17, 2021
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              Address: Indore

              I mohd ahmad ansari surat to bhopal i kept my yellow clour packet which has saree packet name Arya weaves.. but when i reached indore dakkhanwaLakuan no packet found...
              Seat no 2
              my mob नम्बर [protected] kindly inquiry releted person
              Hans Travels customer support has been notified about the posted complaint.
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                A
                Ajay Mulik
                from Patharia, Madhya Pradesh
                Jan 15, 2021
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                I am travelling from indore to karad on 15 jan 2021. Bus operators (staff) gives 2 passenger sleeper seat to 8 passenger illegally and in covid time this affects our health so please take action on this and save your reputation.
                Hans Travels customer support has been notified about the posted complaint.
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                  V
                  Vishal Jodwal
                  Jan 11, 2021
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                  Address: 407 D block classic swastik city mangal nagar indore

                  Dear Team,

                  I am vishal jodwal, I booked 2 bus tickets from Indore to Guna (M.P) from paytm with bus services Hans Travel.

                  They have cancelled the ticket on the same travel day. Also iam not received my refund money.

                  PFA screenshot for your reference of booked ticket.

                  Kindly help.
                  Hans Travels customer support has been notified about the posted complaint.
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                    B
                    Bluewebspark Technologies Pvt Ltd
                    from Powai, Maharashtra
                    Jan 5, 2021
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                    I[censored] seat in cabin guy name vicky he keep staring at your female member and just keep talk nonses about females all the time .

                    i hate this first time i use i never recomand any one use guys flight or any other
                    Hans Travels customer support has been notified about the posted complaint.
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                      S
                      S_K_Sharma
                      from Powai, Maharashtra
                      Dec 29, 2020
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                      I performed my journey in Hans Travels Bus from Agra to Shivpuri with details :-

                      Name : S K Sharma,
                      Date of Journey : Sun, 27 Dec 2020
                      PNR :[protected]
                      Ticket No :[protected]
                      Paytm Booking Id : [protected]
                      Hans Travels I Pvt Ltd
                      Driver Name : Hemsing chauhan
                      Driver Number : [protected]
                      Boarding Time : 11:30 PM
                      Reporting Time : 11:15 PM
                      Boarding Point : M.g. Road opposite Imperial hotel Agra
                      Bus Info - Bus No:1805UP78FN1805,

                      Driver took wrong route and left me 6.5 km out of Shivpuri towards Guna early in morning at 4:15 am in chilly winter. Looks like un-professional atitude of Hans travels staff.
                      Strict action is required against driver.
                      It was very unsafe too in dark morning.
                      Shall never plan to go by Hans travels.
                      THE WORST EXPERIENCE with Hans travels.
                      Hans Travels customer support has been notified about the posted complaint.
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                        R
                        R.K Rahul
                        Dec 26, 2020
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                        High speed driving, , , , , very ruffle and risky driving
                        Hans Travels customer support has been notified about the posted complaint.
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                          M
                          Manish Barodiya
                          Dec 21, 2020
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                          Hello

                          I am traveling to Hyderabad by hans travels bus no UP78FN5313. This bus was stopped working last night so they arranged a new bus now again this is full villege people laying down in balcony.
                          They are not taking right route to Hyderabad.
                          Now the journey became of 24 hours.

                          Please help people from these travels who are not bother about public even for 1 %.

                          They took halt at hotel where there is no facilities for fresh up.

                          Tyre got punctured two times.
                          No social distance is maintained
                          Even the bus is more looking like garbage.
                          Hans Travels customer support has been notified about the posted complaint.
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                            T
                            Tdh
                            Dec 12, 2020
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                            Address: Pune

                            I called for 1 hour on line but no one answered
                            Hans Travels customer support has been notified about the posted complaint.
                            Rediculus service
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                              F
                              fatema kheriwala
                              Dec 8, 2020
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                              Address: Raipur

                              We are 5 passengers travelling on 7th dec 2020 from Rajnandgaon to Indore.
                              1) The bus come 5 hrs late as per the schedule.
                              2) The bus operator tell us to change the another bus from nagpur.
                              3) The other bus condition is already very poor and it got stucked between the journey.
                              4) We have to take another bus from there that too with extra fare.
                              Request to refund my all money back.
                              Per person fare is 1600 Total fare 8000 inr.
                              Pnr no. is[protected]
                              Hans Travels customer support has been notified about the posted complaint.
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                                H
                                HARSH LAHANE
                                Dec 8, 2020
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                                There is absolutely no covid rules and regulations among the bus driver and other people's absolutely no hygine, they were showing us customers the wrong pictures and details about the bus and of the journey . No Toilet no sanitizer no TV and absolutely no punctuality. They just called me and said The bus departure timing has been preponed to 2 hours an still I got late to my destination by 2 hours. This really is a waste of Money.
                                Hans Travels customer support has been notified about the posted complaint.
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                                  T
                                  Taiykhum Kagzee
                                  from Hyderabad, Telangana
                                  Dec 8, 2020
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                                  Address: Rajnandgaon

                                  Hanstravels rajnandgaon to indore 7 December 2020 ko 5 tickets book kraayi thi or ye bus evening 6:00 pm ki jagh 10:45 rajnandgaon pohchi...or nagpur me dobara hme bus change krwaai...or bus staff bahut hi battamizi se baat ki...bus ki full details send ki he...
                                  Or ticket bhi bohat ziyadaaa he, same date ki tickets k price me up and down kyu krte ho???kabhi 1300, 1500, 1600
                                  Is trh mt kijiye pls ek hi fare rakhiye, wo bhi reasonable fare rakhiye.

                                  Jis bus me hmne travel ki uski detais

                                  Booking PNR[protected] Bus Info - Bus No:0998MP20PA0998, PickupMan No:[protected]
                                  Hans Travels customer support has been notified about the posted complaint.
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                                    S
                                    Sher Singh Lakwad
                                    from Powai, Maharashtra
                                    Dec 5, 2020
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                                    Address: Meri trip jaipur se indore ki thii

                                    First thing is ki poora staff kutta h madarchod ek to shi se baat ni karte or 10 hr. Ki journey 18 hr. Me poori ki...unki masti ki bjhe se meri flight nikal gyeee...bhosdi wale ne ek bhi ni suni...mera indore drop time 6.46am ka thana or 12.30 pm pe drop kiyaa
                                    Hans Travels customer support has been notified about the posted complaint.
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                                      Pushpendra Gaharwar
                                      from Powai, Maharashtra
                                      Dec 4, 2020
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                                      Address: Manpur mhow indore MP

                                      बस के टिकट जो है वह 1200 / - रुपये का है। लेकिन पहली बार मैंने हंस ट्रैवल्स में इतनी घटिया बस जो कि 100 rs पर भी लायक नहीं है। मैंने इसे बार-बार स्टॉप लेना देखा। हर जगह सवारी चाहना ना तो बस का कोई मेंटेनेंस देखना तो खत्म हो जाए। खटिया बस मैंने आज तक नहीं देखी थी।
                                      Hans Travels customer support has been notified about the posted complaint.
                                      Dec 04, 2020
                                      Updated by Pushpendra Gaharwar
                                      Mera pariwar aap ke is ghatiya bas me asurachit hai kripiya isko tatkal chenge kare

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                                        P
                                        Prakash S. Jain
                                        Nov 26, 2020
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                                        PNR No.[protected], Seat No. 23 & 24, Name: Mr. Anil Sharma, Indore to Vyara Dated 23th November, 2020.
                                        They seated in the Bus No.6050, Driver Name: Mr. Mohan & Mr. Bansidada (Mob. No: [protected]).
                                        The passenger have 2 luggages with them. For that driver Mr. Mohan ask to give Rs.600/- for their luggage.Then Mr. Prakash Jain (Mob No:[protected]) & Mr. Sanjay Lunavat talk to that driver and driver say that i didnt asked for any money to passenger and he also say that he will not ask for any money to that passenger but when passenger land at vyara, driver was not giving their luggage to the passenger. And at last driver take Rs.200/- and then he give their luggage to the passenger. The passenger faces too much trouble. When Mr. Prakash Jain talk to Mr. Bansidada he told that do the complain and he also says that what company will do on that matter. Today also Mr. Prakash Jain make a call to Mr. Bansidada And he says that make a complain.

                                        Please Make a urgent reply to Mr. Prakash Jain, Mob No: [protected], Email: [protected]@gmail.com.
                                        Or Message me your Contact No. So i can talk to You on that matter.

                                        Thank You,
                                        Mr. Prakash Jain
                                        Hans Travels customer support has been notified about the posted complaint.
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