Hans Travels Complaints & Reviews

Yesterday, start my journey from Mumbai to Bhopal, ( pickup point Vikhroli),
1) Hans travels bus reached 1 2 pm while it's scheduled time is 10 pm. 2hts let.
2) As per ticket, my sleeper coach bus direct upto Bhopal but they change bus at Indore by 2x2 setting bus.
3) my 2 hrs time wastage in Indore to changeover bus. While bus changeover is not mentioned in ticket
4) Bus reached isbt Bhopal at 6.0 pm, it's delayed by 2 hrs from scheduled time- 4.00pm.
This is cheating with passanger.

Bus conductor was so irresponsible and driver was full of himself that he started abusing for their own mistakes . I booked bus from Indore to Delhi they halted at a random station with only one washroom. I went to the washroom and they left without me . They did not even counted for the passengers . Due to this negligence for the service i paid was worthless and would like to file a complaint

Worst experience travelling in bus. Smelly. Taking people out of no where without booking. Worst washroom facilities, having no washroom facility is better then providing this. Lower standard. Not good staff.

Hi Team,

Just to update you I travelled a lot from past 20 years however I never felt such worst services from both companies.

Timings: Are just update for sack of information only there is no co relation between adherence timings was updated as 8:45 AM to reach Indore today at 14th Sep however still traveling for Indore 100 Km to reach.

Similarly when I came to boarding point I was waiting for 45 mins at boarding point & there is no place to Sit there.

My first booking from Indore to Hyderabad in that booking driver & conductor behaviour was very rude & misbehave with most of passengers abused also moreover he was driving very very Rush.

I want severe action on this & need a compensation in my redbus account wallet.

Redbus Account details:[protected]

I booked the bus from one of agent he booked my ticket for cabin seat bcoz on online booking it was full and not allowing to booked the ticket for 11/09/2022 at 9pm, I was having emergency so booked the ticket for 6 seat each of Rs.800/- when I enter into the bus I show that bus was empty I thought I will get full on further journey but it was not got full as still 3 seat was vacant but this two driver and one conductor
I will personally suggest to all of them who are traveling and wish to travel by this bus Hans Travel pvt ltd request them to support me for my justice
I and family was totally harrassed by this two driver and conductor I was ready to pay the remaining amount for sleeper seat but this people have not allowed me and was ready to fight

I want urgent action to be taken on such kind people who are harrasing the tourist and also need to take such action on this Hans travel pvt ltd

नमस्ते महोदय mera name bhupendra vishwakarma mene hans travel se indore to goa k lie bus book h aaj ki 09/09/2022 ko. but achanak se raat me 12 baje bus kharaab ho gai hamne 3-4 ghante wait kiya fir thode door jake 5 baje bus fir kharaab ho gai waha bhi hamara 3-4 ghante ka tine weste hua. inta sab hone k baad fir subah 10 baje unhone dusari bus arrange karai vo hane kolhapur tak lai Or waha pe lake bus stand me chhod diya or bole ab hamari reaponcibility ni h raj hanse k office me sampark kare. hamne office visit kiya kolhapur m lekin unhone b same response kiya ki ham kuchh ni kar sakte. abhi m kolhapur bus stand pe with famely khada hu. please suggest kre m kya karu or jo mene pese pay kiye h vo mujhe return karne ki krapa kare anyatha mujhe legal action lena hoga.

Hi I am travelling from indore to udaipur on 9 sep 2022 from hans bus which runs at 9.25 pm from sayaji square..
Here the driver and conductor are continuously picking up the local passengers in the bus thus compromising the safety and security of the authentic passengers.Conductor name is Nilesh chouhan and he is taking money from those local passengers and allowing them to travel in bus without thinking about the safety of other passengers.
This practice is extremely wrong and unexpected. These local passengers are creating noise and disturbing also .
Action must be taken against this conductor.
Alone girls are qlso travelling in the bus
What about their safety?.

In Indore Kanpur Bus Ac is not working. I having breathing problem company has charged full money with GST and he didn't take care of bus. Driver has stood bus from 1 hour. No facilities I will never book in Hans Travel

We are traveling from a Hans Travel bus (NL07B0604). The bus was an hour and a half late. We weren't informed of this prior and had to wait at the bus stop for said time. On the bus's arrival, we were told to keep our luggage inside the bus ourselves, on some of the sleeper seats and not in the bus's trunk. This is absolute horrible service on your part considering we paid 1500 per seat well in advance. The least we

Booking PNR[protected] Bus Info - Bus No: 1805UP78FN1805, PickupMan No: [protected] - MANTIS
Mny guna to gwalior travel Kerna tha
Bus timings -11:45 ki thi...bus 2 hr late aayi
Late ki koi information update nhi kri..mny kha mujhy travel nhi kerna ..aapki bus late hai.amt refund karoo kha.hum amt refund nhi kertay...customer care no respons no pick my call
All service very poor

I am Sunil Hooda from Indore to Varanasi by Hans Travels on[protected] bus no. MP-09 pa- 9959 pnr no.[protected]! A little far from Rewa, Madhya Pradesh, I will be able to stop at the hotel when I carry the charger and USB of the iPhone inside. 2500 more power bank which cost 700 someone stole it.! Please check the camera footage in the above context!

Date: 29/08/2022
Dear sir/mam,
I have paid an amount of Rs. 2200/- of 2 Times on Dated 13/08/2022 through “One Credit Card No. [protected]” for Kanpur To Indore Bus Ticket Booking from Hans Travels, Indore, on his website https://www.hanstravel.in, but The amount was deducted from my One Credit Card No. [protected] at that time, but the transaction was not processed. 1 payment is return received...

I Booked a TIcket from RedBus for Travel Dated[protected] From NAGPUR to RAIPUR with PNR 26337856 And Ticket Number TR9S69225185 the bus was scheduled to Arrive at 02:45 PM but when I arrived at the Pick Up Point the bus informant said that the bus is running late by 4 Hours. There was no mention of this delay in any of the booking procedure. I Booked a Ticket through online payment and I request fellow travelers to kindly avoid booking online through this travel agency and verify before booking.

I am complaining about my ticket was Rs. 2097 shiftes to Rs. 876 I was shifted to different boarding location and timings at late night. Very unsafe. Kindly refund my money Rs. 1221. Thanks

Sir on 14th august 2022 i'm booking ticket from nagpur to ujjain . But when i booked ticket, mistakely double payment was happened . so sir i request you to refund my payment.
sir, i'm calling to your customer care service executive they received call but not responding.
UTR no. :[protected]
TRANSACTION ID :- T2208141858095205889457
MY MOB. NO:- [protected]

Sir, i requesting to you please refund my payment . its my humble request to you.

As we 6 persons from our family were traveling from Jalna to raipur on 9-8-2022, firstly we have done the booking of bus seats in the price 1890/- at the end time of travel the travel agent issued me the ticket in the price 2940/- after that at the time of departure the bus storage was fully packed with parcel picked by bus driver after a lot of discussion we need to keep our luggage in our seats, but he didn't cooperated to us. As we were known that the bus was having a washroom for passengers use while travelling we came to know the washroom is packed with parcels he was carrying from other cities while travelling as my family members told driver to stop the bus for washroom somewhere he misbehaved with my family members & spoked bad words to us. so kindly co-operate& refund my amount to me as soon as possible attaching the ticket received to me through sms by agent at Humsafar travel office jalna.

From indore to Durg way, We are standing nearby betul from 4 am as bus is not moving due to gear issues.
No one is taking incharge for another bus or how we will travel to our destination.

From 7pm to 4 am we have travelled only 250km

I'm Himanshu Pandey my booking is confirmed For 1 seats booked for Varanasi-Bhopal, 09-Aug at 03:30 PM, Seat No.15, PNR No.[protected],

Sir I'm really sorry to say but your driver behaviour is very bad he use abusing words for the passenger when we complaint about ur service of bus,
In the bus ur AC service is totally fail,
Ur TV entertainment not running,
And ur driver behaviour is so bad when we complaint against Ur service they use abusing words .
I ask why u collect AC charge when u not provide AC in bus? And u also not refunding my money at the last time of bus started.

Dear sir,
We have booked material from kanpur to pune by hans transport LR no. KANP/22-23/1908 Dt. 03/08/2022.
But till now material stay indore dt.04-8-22.
Please check and dispatched to pune urgent.
Please confirm
With regards
Raja Singh
[protected]

I have book AC bus from kanpur to Jaypee college they in between of the journey transfer me to non Ac bus saying that the AC bus is not going guna.