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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
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122015

HappyEasyGo reviews & complaints page 10

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C
chinchin1
from Bengaluru, Karnataka
Dec 1, 2022
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Follow up on case ID: 3340665

Address:Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India
Website:www.happyeasygo.com

Hi Team,

I received an email from Happyeasygo requesting for my order and trip details. I have shared the same on Nov 4th but haven't received any reply from the team.

Regards,
Chinmayee....
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M
mithurohit
from Kolkata, West Bengal
Nov 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund yet to be processed

I had tried booking a flight for 2 people on 13th Nov 2022 but the booking was unsuccessful as it gave an error, Method not found. Since I didn't any message from the bank as well I had tried 2 more times and received similar message. Next day i realised that the ticket was booked but amount was deducted. I am still waiting for the amount to be refunded back. Order id is[protected]. Kindly look into this matter. Tried calling their...
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S
Sadiya_11
Nov 30, 2022
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Money not refunded

This is regarding complaint ID[protected], generated by HappyEasy Go.
Below is the detailed description of the issue

I booked a ticket on 7 Nov 2022, for Lucknow to Pune. While booking the tickets, after the payment is done through credit card, the app said "source does not support this type of transaction" and redirected Me to the payment page again though my amount was deducted from my account and there was...
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P
Prabin Sanjana
Nov 29, 2022
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Not refunded cancelled hotel booking

Address:Guwahati

My hotel booking with ID[protected] which I have cancelled due to some unavoidable circumstance but it not been refunded till now it been running more than 15 days now....
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P
Prabin Sanjana
Nov 29, 2022
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Not refunded

Address:Kohima

I cancelled a hotel booking but it’s been 14 days not they have not replied my mail nor refunded the cancelled amount...
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S
Shivani Singh Bairwa
Nov 28, 2022
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Refund Not Received

I am yet to receive the refund for PNR: HS5LXA, which I cancelled before 7th November. Kindly please provide the refund as soon as possible. I tried contacting the flight directly they are saying that refund is already processed to the agent. Kindly check it on urgent basis. Also your customer care number comes switched off every time....
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L
lavupc
from LUCKNOW, Uttar Pradesh
Nov 27, 2022
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Money debited but ticket not booked

I was booking a ticket for GAU-LKO for dated 13.12.2022 for which money was debited but the ticket was not booked. Their customer care is also not responding....
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I
itsmehisham
from Delhi, Delhi
Nov 27, 2022
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Refund not received and no customer service response

I have booked a ticket from Delhi to Kochi and it got cancelled from happyeasygo side but amount was debited from my bank.

I called HEG and got confirmation from Happyeasygo that it would be refunded and i had to book another ticket and i also got mail regarding the same.

But after i booked new ticket, both ticket showed confirmed. I called HEG and they cancelled one ticket and issued only one ticket and the...
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R
rupkal
Nov 26, 2022
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Not getting refund

I booked one flight on 13th November 22 on HappyEasyGo App.
Payment of Rs. 5285 was made in this regard. Soon after that – I received a mail from HappyEasyGo regarding tickets not confirmed and full refund is being initiated.

It is almost 13 days gone from that day and I have not received my money back. Refer Order Id:[protected].

Looking forward for the needful from your end at the earliest.br...
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Kindly be informed that I have booked four tickets from Guwahati to Mumbai for Jet Airways Flight No. 9W-135 for 6 May 2019 amounted Rs. 18, 544/-. The flight was cancelled by the operator and refund is not issued to us by HAPPYEASYGO. Nor they have made any alternate arrangement....
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A
accounts1105
from Delhi, Delhi
Nov 24, 2022
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Refund not received

Address:DELHI

We booked ticket on 06/07/22 from Coimbatore to Hyderabad with schedule Departure date 15/08/2022. Ticket order id is[protected]. Airlines company have already cancelled & refunded the whole amount But HAPPY EASY GO not release my refund amount. I booked refundable flight by paying extra money as it was refundable. I have cancelled flight on 04/08/2022 I did not received my refund amount yet....
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S
snktbrd
from Mumbai, Maharashtra
Nov 23, 2022
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Refund

I haven’t got refund from April 2022...
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P
Piyush0910
from Bengaluru, Karnataka
Nov 22, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
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Payment deducted 3 times

I booked a flight from ranchi to bengaluru .the payment was deducted 3 times and no refund has been provided nor did they answer any calls .
Please help...
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N
from Kanpur, Uttar Pradesh
Nov 22, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Method not found

Dear team,

I have booked two flight due to your portal and issues.

Portal issue : 405 method not found.

During the first flight booking it is showing amount to be pay after detection of the amount therefore i have booked another flight .but due to this issue i have booked 2 flights.

Kindly look into it and do the needful for my refund.

Thanks & Regards,
Nitin...
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Hi Team,

I had booked a flight from Happy Easy GO in Indigo for 31st Oct 2022 from Coimbatore to Kolkata(Trip ID:[protected], PNR : DLMGNC). Due to change of plans, I cancelled the ticket 15 days before. The Indigo airline portal is showing the refund status as "Refund complete to Travel Agent" Rs 7868. But Happy Easy go is not returning after repeated calls and Emails.
I need the refund amount....
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A
Ashish_Kumar_29
Nov 21, 2022
Nov 27, 2022
This thread was updated on Nov 27, 2022
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No refund or response from company

This email is to notify you about a major concern which occurred on last monday when I had booked one of the ticket from IXR to BLR as per the following details:

Order Id :[protected]
Ticket PNR - PRBGUT

I had made a payment of Rs.9790 as per payment id - pay_KfjXOi3Rdl7Njb which displayed failed on the happy easy go app and hence I had made another payment of the same amount as per transaction...
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Z
Zach Bilson
Nov 20, 2022
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My refund

Address:Har

Hi sir, I was making my flight tickets on happy easy go on 15th of Nov. My tickets failed N a amount of Rs. 8094 has been deducted. N I have not received my money back by now.
Please make it done as soon as possible.
Thankyou.
Harsh Kushwaha...
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A
Apoorv711
Nov 20, 2022
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Refund

I booked ticket last month through this app with full refund

I cancelled my ticket on, 30th October and it's been 3 weeks they haven't refunded the amount yet

They are not responding to emails and their customer support number is also kot reachable

Please assist here as they i paid 11300 for the ticket...
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A
Amjad412
Nov 19, 2022
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Cancel ticket refundable

I booked flights 6E6937 ticket on 16/11/2022 by happy easy go travel ajent but some reasons I cancel ticket.
Now this time could not refund amount in my account . Also could Not contact to happy easy go travel ajent....
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R
Rajat1152
Nov 19, 2022
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Refund not initiated even after more than 2 months

Sir
I was having 2 bookings from bhubhaneswar to jaipur on 11thoct, both were booked with zero cancellation charge policy that is full refundable..
I cancelled both of them on 27th august but still haven't received any refund and whenever I call your customer care they always say wait for 3 days... I am tired of calling and mailing those people and now there customer care number also not working

Kindly help me...
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