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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
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122015

HappyEasyGo reviews & complaints page 13

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A
ArushiBhagirath
Oct 31, 2022
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Refund not given

Flight cancelled on 12th august.. the airline has refunded to happyeasygo but happyeasygo is not refunding back to me.
i have tried calling emailing but no response...
now they dont even pick up the call or reply to my email.
9986 is the amount to be refunded and i have been trying every week to contact them....
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U
usha_tadimeti
Oct 31, 2022
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Refund not received

Address:haryana

I have booked flight tickets through happy easy go an year ago. The flight got cancelled from the airline, hence had to cancel the flight and requested for a refund. The refund has been processed from the airline end to happy easy go, but the amount isn't being refunded to me even after multiple calls or emails. It has been a year since I requested a refund and have been constantly following up with them. No response from their end....
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M
MohdShahnawaz123
from Moradabad, Uttar Pradesh
Oct 29, 2022
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Refund not received yet more than 3 months have passed.

Address:Gurugram
Website:Happyeasygo.com

I have not received my flight cancellation refund from the company Happy Easy Go. They are not refunding our payment and their customer service always make excuses and give a new date of refund. It's been more than 3 months. First they said to refund in 30-45 days then 90 days and more than 100 days passed still no update. Please help. I have around 15000 stuck with the company.
Trip Id:[protected]
Invite no. HEGFD[protected]...
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S
sanjaynonchi
from Delhi, Delhi
Oct 29, 2022
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Refund air ticket amount

Address:2/5 ASHOK NAGAR, NEW DEKHI-110018

I am SANJAY KUMAR SHARMA My Air India airline ticket no is[protected] dated 11/04/2020. we not received by ticket amount till date. due to COVID Air India airline cancelled the flight.
We have many time mail and many time phone to Happyeasy go but not refund the my amount.

Please help me

THANKS
SANJAY KUMAR SHARMA
MOBILE NO [protected]
EMAIL ID: sanjay [protected]@yahoo.co.in...
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G
Gopala&Krishna&Murthy
from Sukma, Chhattisgarh
Oct 29, 2022
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Regarding refund of cancelled tickets

They are not even responding...
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I
indianak2607@gmail
Oct 29, 2022
Nov 27, 2022
This thread was updated on Nov 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunding

Address:1F, Plot No. 883, Phase V, Udyog Vihar, Gurugram, Haryana, India, Gurugram, Haryana 122016

This ticket was booked on 21/08/2022 from (Hyderabad to Goa) on 03/10/2022.
PNR- HFHLQA SpiceJet Airline
This ticket was unfortunately cancelled by SpiceJet airline & refunded money to HappyeasyGo on 29th Aug 2022.

it been long time they are not refunding money despite various email & call.

SpiceJet airline has already refunded to HappyeasyGo....
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R
rahulm06
from mumbai, Maharashtra
Oct 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending

Customer service is not responding to mails and calls even though airlines have refunded the amount of the same day the flight was cancelled. I have taken multiple follow-ups but no response. Order id :[protected]...
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A
Abhishek1312
Oct 29, 2022
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No Refund

I have cancelled my booking and the happyeasygo had to give refund and they told they will be providing the refund but no refund has been provided as it is more than 50 days and no one is picking up the call and no one is replying to email....
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S
Swaroop2003
Oct 28, 2022
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Order 839654986714581495

My refund pending from July 16 and nobody is responding over calls or email now...
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S
Swaroop2003
Oct 28, 2022
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Refund of 1L pending from June 28,2022

No one is responding over calls or messages...
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S
Swaroop2003
Oct 28, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
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Refund of 1.5L Pending from June 28,2022

No response for emails or calls after informing that i will get my refund in next 5-7 days after waiting for 4 months.

Such a planned scamsters...
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S
Swaroop2003
Oct 28, 2022
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Refund not processed for more than 4 months

This people have received my refund within 24 hours from the airlines as per the information from the Airline CS. I was informed that i will get my refund in 30 days then 45 days then 90 days and then i was receiving emails stating that CC team is declining the refund so asked for account details for processing and now Customer Service over call or emails are not responding at all. They pick up the call after 45 mins and nobody talks. i feel...
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V
VishnuJetty
Oct 28, 2022
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Flight refunds

Website:www.happyeasygo.com

Happy easy go is not refunding my money for the flights canceled by airlines. They are not responding to my calls, emails, messages on twitter. The amount blocked is 40k
Trip ID for Hyderabad to Cochin:[protected]
Trip ID for Cochin to Hyderabad:[protected]...
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M
Mukesh487
Oct 27, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Happyeasygo- Didn't receive my refund amount 14108 on cancelled ticket

Order id:[protected]

It's more than 3 & half months over, still I didn't receive my refund amount back.

Many times I reached out to customer service but no resolution yet. Also they are ignoring my call and didn't pick.

It's very irritating process and worst policy I ever seen in happyeasygo.

I want my money back asap. Please do the needful as soon as possible....
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S
soumya224
from Guwahati, Assam
Oct 27, 2022
Nov 8, 2022
This thread was updated on Nov 8, 2022
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Refund not processed since 4 months

It's been 4 months since I've canceled (on 28th June 2022) my flight tickets booked for 2nd July 2022 from "Delhi" to "TelAviv" (Order Id: Order ID:[protected], PNR: 5H9OLI) but not yet received the refunded amount. According to their regulations, it should have been refunded within 45-90 days which is ridiculous at first, because all other websites are refunding within a month. Since that period, I am...
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A
ajitkrisss
from Chennai, Tamil Nadu
Oct 27, 2022
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Regarding refund of cancelled air ticket

Address:Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India
Website:www.happyeasygo.com

Dear sir/madam

This is regarding my refund of money rupees 18191. I booked a ticket for 2 people from Chennai to Delhi for the date 26.06.2022. Soon i realized that I booked ticket for wrong timings so I called HappyEasyGo customer care, They suggested me to call airlines to cancel the ticket in order to get full refund. Instantly i called IndiGo Airlines and told them the issue. They suggested if you are booking tickets again...
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S
Sneha Kewalramani
from Delhi, Delhi
Oct 27, 2022
Nov 8, 2022
This thread was updated on Nov 8, 2022
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Flight cancelled by airlines Refund not received

One of my flight was cancelled through airlines on 9 September 2022 today (27-Oct-2022) its almost more then 1.5 month I still have not received refund from HappyEasygo .
The refund is processed through airlines successfully, its pending from Happyeasygo only .Happyeasygo have started ignoring my calls as well.

Kindly help ASAP....
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T
Tanmay18g
from Jaipur, Rajasthan
Oct 25, 2022
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Refund Not initiated

I made a flight booking through HappyEasyGo and cancelled on 26 July still my refund is not credited in my account and I made a query request to HappEasygo they are not responding even they are not responding over call and their complaint email id.

Order Id:[protected]...
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C
chinchin1
from Bengaluru, Karnataka
Oct 25, 2022
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Refund not received

Address:India

Hi Team,

Its been 3 months since I have cancelled my tickets on 3rd Aug and as promised by the support team, I haven't received the refund amount till now.

The status on the site says "Your refund request has been forwarded to the airline. Once received, the refund amount will be transferred to your account within 48 hours", but the refund has still not come through

I have tried calling the customer...
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A
Antonyanbu25
from Chennai, Tamil Nadu
Oct 22, 2022
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Unable to contact customer to process or get updates on refund

Hello,

I booked a flight from Chennai to Hyderabad (Indigo 6E562) on Aug 18 2022 for 2 pax. Due to some unfortunate circumstances I had to cancel the ticket on 15th Oct.
Since then I am trying to contact HappyEasyGo customer care and it has been very frustrating to get no response even after trying via all communication channels possible.

Flight details:
IndiGo 6E562
Chennai to Hyderabadbr...
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