HappyEasyGo Complaints & Reviews

For CaseId[protected]:RE: Ticket Cancellation for Order[protected]. I have cancelled the flight ticket on 7th July 2022 but I haven’t received the refund for the ticket till now. It has been more than 3 months. Please resolve it ASAP and refund my money back.
I am trying to call customer care number as well but it keeps saying all agents are busy as long as we stay on call even for 30 - 40 minutes....

I had the worst experience while trying to connect to the Customer service.
I have been asking for my refund of Rs 20000, but no reply to my mails and no resolution from customer service.

It's been more than 90days and they haven't refunded me.

Please help me track my money and refund it back to me....

It's more than 90days and still they haven't refunded me back.
my email id is: [protected]@gmail.com
contact no: [protected]

my flight was cancelled by the Airlines on 16th June, and they have refunded the full amount to Happy easy go.

But don't know why they still have my money with them.

Every time I call Customer support, they keep me waiting for long and also, they don't reply to...

I booked a ticket on 20th August 2022 for 02 sept 2022 of Indigo flight from happyeasygo and within 2 hours had to cancel. I called indigo customer care and asked for cancellation. Since it was less than 2 hours they immediately cancelled my ticket and refunded my whole amount.

Since then I am chasing Happyeasygo for refund it has been more than 2 months now and every time I remind them there is a generic response stating...

My flight from Hyderabad to Kochi on 21st Jan'22 with PNR No: G9T9RG was
rescheduled by the airline by more than 3 hours because of which I had to
cancel the ticket to avail full refund. It is already confirmed by Gofirst
that full refund is processed from your end.However unfortunately the booking was done through a travel agent (Hapyeasygo) and they are saying that since it is a corporate booking they are required a...

1. I cancelled my Air Vistara flight end of April 2023 (Ticket ID:[protected]. The message mentioned that Vistara will take upto 90 days to be processed. I waited for the 90 days, but no refund.

2. I then made multiple calls to the customer care where they said they will refund within a week. I even wrote to the customer care (CaseId[protected] on the 16th of September (4.5 months after I cancelled my ticket) and...

1. I cancelled my Air Vistara flight end of April 2023 (Ticket ID:[protected]. The message mentioned that Vistara will take upto 90 days to be processed. I waited for the 90 days, but no refund.

2. I then made multiple calls to the customer care where they said they will refund within a week. I even wrote to the customer care (CaseId[protected] on the 16th of September (4.5 months after I cancelled my ticket)...

Happy easy go team not provided refund for the ticket that I cancelled on 24 July.
Earlier Happy easy go team was saying I will get refund in 45 days, now they are saying 90 days.

Ticket no.: BP6T6Q...

This is to bring to your notice that my GoFirst flight from Surat to Kolkata scheduled on the 20th of April, 2022 had been cancelled by the airline. My PNR is YYSQHG for your reference. My Trip ID is[protected].

It has already been 7 months since the flight was cancelled and I still haven’t received the refund of Rs. 11, 826/- which by no means is a small amount. I call back every month and your executives promise...

Name – Rajat Singla
Order I’d –[protected]
Trip ID:[protected]
NCH ticket number – SB7KSP
Airline: SpiceJet

I had made a booking from GOA(GOI) to DELHI(DEL) for 28th July 2022 with PNR no SB7KSP, flight no SG8189

I booked the above flight from GOI-DEL on Happy Easy Go (HEG) on 28th June 2022. But I have canceled this booking due to some personal reasons....

I booked a flight on Happy Easy Go, with Indigo Airlines for travelling Hyderabad to Raipur. which was supposed to flew on 22/05/2022. But on 11th of may i received notification from Indigo regarding cancellation of that particular flight due to technical issue. As per guidance provide by booking partner Happy easy go. I have done all the steps they told to get FULL REFUND of amount..

This is regarding Indigo Flight Air Ticket...

I have booked a trip for which the details are as follows
Trip Id:[protected]
PNR: I2T94L

The trip was cancelled by the airline and a full refund was processed by the airline long back(Verified at the airline customer care). However, Happy easy go is not processing my refund and it has been pending since the last 40 plus days. I am not even able to connect to your customer care as no one is picking after...

I have booked tickets for Cochin to Hyderabad and onwards from HappyEasyGo website. the airlines was AirAsia.

My journey was supposed to be in April 2020, as the Lockdown was enforced in the last week of March 2020, the tickets was automatically cancelled by airlines(AirAsia) and the full refund was credited to happyEasyGo.

But HappyEasy did not credit it to my account, when I contacted them, they asked to submit...

I have canceled my ticket that was from Bangalore to Bhopal via Delhi in june and after more than 3 months yet i dint received and refund, always when i call the executes say wait for 10 days, 15 days and its been months...

I had booked a room in Calicut through happy easy go. When I reached the hotel I was told they didn’t receive any bookings and rooms were already sold out. I contacted happy easy go the same day and they said they will do a refund it’s a mistake from their part. I was told I’ll be getting a refund in 5 days. When I called after five days they said it will take around 7-14 days. And when I called after 14 days they said they can’t...

My refund of 4402 was pending since june first week, On sept 18 I got message from razorpay that the refund have been issued, but even after 20 days sbi card claims they haven’t received anything….
HEG are unresponsive either in email /phone...

It’s been more than 10 days, I have not received the refund for the order id:[protected] and order id:[protected]
Airline has already refunded the amount still they are not doing the refund. And for the other order they have removed that order from the list also.

They are not receiving calls and not even replying on mails. Please help....

I cancelled following tickets but refund not received till date.
1. Trip ID :[protected] Raipur-Hyderabad- Indigo- 6E7249 26/08/2022, PNR-JT4INX

2. Trip ID :[protected], Bhopal-Hyderabad-Bhopal- Indigo- 6E7122-10/12/2021 & 6E7121-13/12/2021, PNR- EIEQSF and OS752E.

Whenever, I call there helpline they are saying wait for 10 days. As per Airline data, the refund has been processed but HappyEasyGo...

Hi team,

I have booked a flight ticket through happy easy go and it was refundable.
I cancelled those flight ticket on 20th July, 2022 and today it is 8th Oct, 2022 and I have still not received my Refund.

I have called several time and getting only one answer that it is in progress.
I have also checked with airlines and they have already refunded it long ago.

I dont know why it...

This is to bring to your notice that I am very disappointed with the customer service process of happy easy go. I have a Trip ID:[protected] which was requested for cancellation on 4th August 2022 I have connected with customer care thrice now and yet I still haven't received my refund. Even after multiple requests through calls and queries on the website, there has been no response from your end. And for the past 4-5 weeks, I have...