HappyEasyGo Complaints & Reviews

I booked flights 6E6937 ticket on 16/11/2022 by happy easy go travel ajent but some reasons I cancel ticket.
Now this time could not refund amount in my account . Also could Not contact to happy easy go travel ajent.

Sir
I was having 2 bookings from bhubhaneswar to jaipur on 11thoct, both were booked with zero cancellation charge policy that is full refundable..
I cancelled both of them on 27th august but still haven't received any refund and whenever I call your customer care they always say wait for 3 days... I am tired of calling and mailing those people and now there customer care number also not working

Kindly help me in providing me getting the refund amount as soon as possible

My registered happyeasygo number is [protected]

Two order id are
[protected]
[protected]

Sir
I was having 2 bookings from bhubhaneswar to jaipur on 11thoct, both were booked with zero cancellation charge policy that is full refundable..
I cancelled both of them on 27th august but still haven't received any refund and whenever I call your customer care they always say wait for 3 days... I am tired of calling those people and now there customer care number also not working

Kindly help me in providing me getting the refund amount as soon as possible

My registered happyeasygo number is [protected]

Two order id are
[protected]
[protected]

Hello,
I have booked a ticket on 11th Nov with order ID:[protected] worth Rs. 4873/-
But during the payment the money got deducted twice once through a credit card and next through UPI payment.

I am trying to call customer care for last 10 days but no number is available. I have also dropped in a mail but no reply

HappyEasyGo not giving refund. Neither they are responding over email. Nor, they are picking the phone when I called on their helpline. It's more than 7 days now.

The support line on the site should be working and they should answer the phone.

I had booked a flight from Bangalore to Patna but as the flight was rescheduled I had to cancel it. I cancelled it directly through airlines and they have shared document that they have initiated refund. Still Happy way ho has not returned my money saying it is pending with airlines

I have done flight ticket booking on 18th Nov 2022, on payment section I have done the payment, money deducted from my card but it showed 500 Error on payment page, where ticket not booked. I have tried 2nd time and got the same response, here my money got deducted 2 times, after a while my ticket got confirmed. But I didn't get the first payment amount reversed to my card, I have contacted my bank they said both are successful transactions, I tried to reach Happyeasygo Customer Care through phone/email/Twitter there was no response. It's a amount of 6k, so I cannot leave like that, my hard-earned money. After that I came to know happyeasygo is doing such things to their customers, regretting my decision to book on Happyeasygo.

Plz refund my amount for deducted money for hotel booking for date 7th November to 8th November which was not confirmed.

I have written enough email regarding same and not received any reply from your side. I was informed on call that money will be refunded within 7 days.
Now no response from anyone

Plz refund my amount for deducted money for hotel booking for date 7th November to 8th November which was not confirmed.

I have written enough email regarding same and not received any reply from your side. I was informed on call that money will be refunded within 7 days.
Now no response on email or customer service.

PNR: MJIL3B/SG, 55949454/SG
Reference number:[protected]
Passenger name: Aayushi Singh
Date of travel: 4th August 2022
Trip ID:[protected]

The last date for the refund issue from Happyeasygo was 20th September 2022. I have not received my full refund yet. Airlines issued a refund from their end on 31st July itself, happyeasy go has kept my money for more than 3 months now. This is the highest level o[censored]nprofessionalism that any intermediary could perform.

I have done flight ticket booking on 16th Nov 2022, on payment section I have done the payment, money deducted from my card but it showed 500 Error on payment page, where ticket not booked. I have tried 2nd time and got the same response, here my money got deducted 2 times, after a while my ticket got confirmed. But I didn't get the first payment amount reversed to my card, I have contacted my bank they said both are successful transactions, I tried to reach Happyeasygo Customer Care through phone/email/Twitter there was no response. It's a amount of 16k, so I cannot leave like that, my hard-earned money. After that I came to know happyeasygo is doing such things to their customers, regretting my decision to book on Happyeasygo.

PNR - 6U8UE5
HappyEasyGo TRIP ID[protected]
Airline - Vistara
Booking Date - 29th Aug, 2022
Passenger Names - Sahil Tuteja / Garima Nagpal

1. We had booked our vistara flight for 8th Dec with HappyEasyGo for travelling from Jammu to Bangalore.
2. Due to reschedule from the airline and the revised timing not suiting us, the airline agreed to cancel our flight for a full refund.
3. We raised the same with HappyEasyGo with a written proof from Vistara that they had already issued a full refund to HappyEasyGo.
4. Since then the refund status on HappyEasyGo is stuck and we have received no response from them on email or call for more than a month now.

Attaching evidence of ticket/refund status and email from Vistara.

[protected]
Anand pal singh
I haven't got my refund it's been 3 month no e is responding my mails and calls they even change there customer care number how will I get my refund back

I have booked airline ticket from DEL- VGA ( Trip ID :[protected] on HappyEasygo website . Payment of 5724 was deducted for the ticket but airline PNR was not provided by website. Website lists trip id and mentions that PNR will be issued in 1 hour but even after 2 days there is no update from HEG team. On trying to reach customer care multiple times, i had no response from email/contact numbers mentioned on the website ( [protected]@happyeasygo.com, [protected] / [protected]).

I need an update on PNR or refund complete amount from HEG team

1. I wanted to prepone my journey but was not allowed so forced to cancel the ticket (Jaipur-Bengaluru, Journey date 01.11.2022, Ticket booking- 29.07.2022).
2. After cancelling ticket on 31.08.2022 of PNR- FQFUUQ I recd. msg of refund within 45-90 days.
3. Airline site of "INDIGO" is showing as payment done of amount 8602/- on same day .
4. I tried to contact through phone no.[protected]/[protected] and also mailed to [protected]@happyeasygo.com after elapse of 90 days for refund.
5. but no response received from all these efforts and even till today 16.11.2022, I have not received any refund of my ticket amount of 9476/-
6. Kindly arrange to send me refund.

Ny father made a payment of Rs 40, 000/- today for booking a flight from Delhi to Cochin on your site.
His money got debited, but the site said 404 Method not known.

Please resolve this issue as soon as possible.
This is very unprofessional on their part to have such a ### service of payment.

His name: ogesh Solanki

Now I am getting fraud calls on getting my refund.
Asking me to use SBI YONO cash option and send them details.

Don't know how fake/fraud callers got my details from the Consumer Complaint site.

Please keep the details of any Costumer confidential.
This Consumer forum is also not safe as it leaks data.

Trip id :[protected]

amount of 4752 debited and even received by the company still not issuing the ticket.

I have booked a flight from Bhopal to Bangalore at 15:44pm today.
In the first time, I have entered credit card details and OTP. Server showed an error message 405 (Method is not allowed or supported)
I have received a message to perform transaction again otherwise seat booking is tight. I have made another payment on the app for the same amount at 15:46pm.

Two times amount got deducted from my account for the single ticket.

Please refund the extra amount as soon as possible.

Details are as follows:
Name: Gurdeep Singh Bagga
Mobile Number: [protected]
Booking Date: 10 Nov 2022

We have been waiting for more than a year for our refund now. It is terrible on the
your part to sit on the refund for this long, given that the airlines (spicejet) has
already refunded the full amount.
I have been tirelessly making calls to the happyeasygo customer care for months
now, but nothing is done from your end to resolve the issue. Last email i received
from them is below:
"Dear Saima,
Greetings from Happyeasygo!!
This is in reference with your refund request for Order ID:[protected]
We have escalated this case for validation on your refund. We are very sorry for
the delay in the refund. However, this may take some more time. Thus request
you to wait for some days. We will get back to you with an update. However, we
have expedited the process. Your co-operation and patience will be highly
appreciated. It is our utmost endeavor to resolve your concerns at the earliest.
Thanks & Regards
Customer Delight
Ashish"
This was received On Tue, 19 Apr, 2022, 2:14 PM from email:
[protected]@happyeasygo.com.
But nothing after that, no money or even no information from HappyEasyGo.
I want my money back, as HappyEasyGo is sitting with that money since an year
now and is least bothered to pay me.
*Also attaching a screenshot of the same last email i got from HappyEasyGo.