Claimed

HappyEasyGo Complaints & Reviews

1
Last updated Jan 13, 2024
Complaints 1549
Resolved
97
Unresolved
1452
Quick Links
Statistics
Share
Contacts

File a complaint to HappyEasyGo

Having problems with HappyEasyGo?

File a complaint and get it resolved by HappyEasyGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HappyEasyGo
Customer Service Contacts

HappyEasyGo Phone Numbers

Phone
+91 12 4286 6920
94
151

HappyEasyGo Website

HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vibhorb
Dec 8, 2022
Report
Copy

Flight cancellation refund

Flight was cancelled and the refund was done by airlines a long time ago. Happyeasygo has not refunded the amount, or even gave any timeline on when I can expect the refund. It has been well over 3 months now and I'm still waiting on this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jyotilalwani05
from Bhopal, Madhya Pradesh
Dec 7, 2022
Report
Copy

Non getting Refund of cancelled ticket

Address:Bhopal, Bhopal, Madhya Pradesh

Sir
I booked the ticket from raipur to pune from this site having PNR RVG53B of 25 nov 2022, Which was cancelled by the airline on 20 august 2022 but i have not got the refund of it yet.
By talking to indigo i came to know that they have refunded the amount on 15 oct 2022.
I request you to resolve the matter as i am getting no response through mails...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have not received my refund yet which is pending from last 3 months. I don't know what service do you provide if you can't even process refund. I have talked to the spicejet and they had informed the refund was processed to travel agency on same day of cancellation. Its been 3 months that happy easy go has not processed my refund.
I had the same flight cancelled from goibibo as well and they processed the refund on the same day...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abraham Kh
from Bengaluru, Karnataka
Dec 6, 2022
Report
Copy

PNR-YZVSXV refund pending from happy easy go

Address:Gurugram haryana plot no 242 and 243

Date of Ticket Booking :- 18/ NOV/ 2022
Flight Date and Time :- 27/ JAN/ 2023, 17:05 - 18:35 VTZ to BLR
Flight No. :- I51782
Date of Cancellation Initiation :- 18/ NOV/ 2022
PNR-YZVSXV

It's been around 1 month but they've not refunded my amount though airlines has already refunded full amount on 23/NOV/2022 as my flight ticket was fully refundable. I want my full amount to be refunded to the original...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhawanaaaidu
Dec 6, 2022
Report
Copy

Cancel ticket refund

I have booked my flight tickets(PNR-CQ9SSQ and OKGE3S for Indigo airlines through HAPPYEASYGO mobile application on 06.07.2022 and cancelled my ticket on 12.07.2022 due to unavoidable circumstances. At the time of cancellation it was declared by HAPPYEASYGO that the refund will take maximum 90 days. In between i have called and emailed many times to know the status the refund but it was said by the customer care that i will recieve my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srini0303
from Bengaluru, Karnataka
Dec 6, 2022
Report
Copy

Refund issue regarding 844148501758742697

Team,

There's a refund of INR 6144 from AirAsia airlines since the flight was cancelled on health constraints. After multiple follow-ups, complaints, requests I am trying to raise this complaint. It's been almost 6 months that I have been following up but no response from their end. Now their contact number is not even reachable. Attached are the details:

Booking ID:[protected]
PNR: K45MKWbr...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samapuyo_23432
Dec 5, 2022
Report
Copy

Refund not received

Order id[protected], no refund yet, its been more than 20 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShreyGehlot
Dec 5, 2022
Report
Copy

Covid refunds

My flight was cancelled in covid first lockdown. my refund is not issued. no response from the company through mail and phone no. very bad response. they said to issue the refund with 5 working days . but it is going to be three years...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
ptc6091
Dec 5, 2022
Report
Copy

HappyEasyGo Refund yet to be processed

I had tried booking a flight for 1 people on 8th Nov 2022 but the booking was unsuccessful as it gave an error, Method not found. I had tried 2 times and received similar message. Ticket was booked but amount deducted two times from my account. first from credit card in first attempt and second from UPI. I am still waiting for the amount to be refunded back for extra amount debited for a single ticket . Order id is[protected] PNR :...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abraham Kh
from Bengaluru, Karnataka
Dec 5, 2022
Report
Copy

PNRPNR-YZVSXV refund pending

Address:Gurugram haryana plot no 242 and 243

Date of Ticket Booking :- 18/ NOV/ 2022
Flight Date and Time :- 27/ JAN/ 2023, 17:05 - 18:35 VTZ to BLR
Flight No. :- I51782
Date of Cancellation Initiation :- 18/ NOV/ 2022
PNR-YZVSXV

It's been around 1 month but they've not refunded my amount though airlines has already refunded full amount on 23/NOV/2022 as my flight ticket was fully refundable. I want my full amount to be refunded to the original...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smita Tandon
Dec 5, 2022
Report
Copy

Refund

Address:Gurugram

Did not get my money back, as I cancelled my flight. It has been seven months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitdineshkumar
from Bengaluru, Karnataka
Dec 5, 2022
Report
Copy

Refund of multiple booking

Address:[email protected]

HI
My name is ankit, and i have made account with phone number .
I have booked ticket for ranchi to banglore. First and second time time i did then the portal gave 405 error from credit card payment.
Third time i placed booking, i did from upi, again it gave 405 error and then when i came back within 2 min 2 bookings has been made and i had been charged 3 times.

Please find the screenshot attached.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goswami1978
from Faridabad, Haryana
Dec 4, 2022
Report
Copy

Amount not refunded

Address:Faridabad

Booked flight ticket with happyeasygo letter on my flight cancelled by airline with full refund. I have mailed so many times to happyeasygo to refund my amount but they didn't responded. Not able to connect the customer care as no phone not is working of happyeasygo, my flight is Airasia from mumbai to delhi in the name of Vinod Goswami on 6th of december with PNR A8247H...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Date of Ticket Booking :- 26/ Sep/ 2022
Flight Date and Time :- 31/ Oct / 2022, 15:25 - 19:50
Flight No. :- UK642, UK991
Date of Cancellation Initiation :- 05 / Oct / 2022

It's been around 2 months but they've not refunded my amount though airlines has already refunded it on 15/Oct/2022. As my flight ticket was refundable, i want the my full amount to be refunded (after only declared deductions) as soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LalitKumar1512
Dec 3, 2022
Report
Copy

More than 2 years Refund of Ticket cancellation

It is sad we have such a company which are keeping refund of the customer from the period more than 2 years.
The Airlines has refunded amount in Nov '20 but Happyeasy go is keeping this amount with them. I wrote number of mails to comany email id and also to director of the company to Rajesh Dathik but no one bother to reply.
Landlines of the company is also not working.
My refund is against order ono.[protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumeet_Ch
Dec 2, 2022
Report
Copy

Payment Reversal not processing

Hi Team,

Please help me with your customer support contact, none of the contacts given on your website works. I don’t expect such customer service, connect me with someone

I was trying to book a flight ticket from Delhi to Bangalore, I tried two attempts and in both attempts, the payment failed as displayed some web error on happyeasygo. However, the payments are deducted from my accounts can you please process...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
govindajakhetia
from Indore, Madhya Pradesh
Dec 2, 2022
Report
Copy

Refund of ticket

I booked a ticket on 23rd July and still no refund received
airlines has refunded the amount to happyeasy go comapny...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kush0308
from Ahmedabad, Gujarat
Dec 1, 2022
Report
Copy

Refund For Cancelled ticket

Address:Gurgaon
Website:happyeasygo.com

I am following up since last 2 months but not getting my refund that too after airlines already refunded back to partner
Customer care contact no not connected
No revert received on mail as well...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukunth Natchimuthu
from Chennai, Tamil Nadu
Dec 1, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked twice due to payment issue - Refund not done for failed payment

Website:www.happyeasygo.com

Today on 01st December I booked a flight from Chennai to Coimbatore for 20th December. Giving all the details, I went into the payment section and opted for a credit card payment for Trip ID:[protected]. Once I entered the OTP It processed and showed up an error message 405. Hence, I tried to book once more and made a payment for Trip ID:[protected] which also showed the same message once I entered the OTP.
After a...
+3 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
A
Ashish P. Buley
from Pune, Maharashtra
Dec 1, 2022
Report
Copy

Refund not received even after 120 days

Address:Gurgoan

Dear All,
I have not yet received below 2 passenger refunds even after 120 days now. The primary airlines (indigo) have already confirmed on email that they have refunded the same immediately with 24hrs. Happyeasygo CaseId[protected] & below PNR for travel on 22nd Aug'2022.

1) Goa → Nagpur, PNR WT3HFK

2) Goa → Nagpur, PNR RW9TXZ

All the customer care numbers mentioned on Happyeasygo...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy