HappyEasyGo Complaints & Reviews

I have booked a room through HEG on 28th Dec 22. Payment of Rs. 3355 debited from my account and got the mail with booking HEG Order ID:[protected] and
confirmation number id:[protected] also. But, during visit hotel has denied the booking as they didn't got any mail or nothing regarding booking. I have tried to contact with service provider but nobody answered. Now i want my money back.

I have booked two tickets through HEG and had to cancel. Airline executive have confirmed that they have refunded to HEG but still I have not received the refund amount.
Please help me.
My PNR nos are: PNL7RZ and W5UU9D.
Regards,
Satya

I was trying to book a ticket from kolkata to delhi on 22 dec. payment of Rs. 7917 debited from my account while booking but message received that payment method failed. Howsoever i tried to call customer care so many times but none replied. Even mailed them immediately within 15 minutes but no revert received till date. I had booked another flight from some other source. I want refund. Please help. Payment debited and other booked tickets both attached.

I have booked a hotel where during visit hotel has denied the booking as they didn't get any mail or nothing regarding booking. I have tried to contact with service provider but nobody answered. Now I want my money back.

Booking ID[protected]

Hi,

This is Mayank Kumar Jain. I have booked an indigo ticket on 26 Nov 22.

ThE PNR no is GUQE4R.

The airline has already initiated the refund of Rs 4032.

Can u pls provide the refund as soon as possible.

I have attached the ticket for your reference.

Refund for a flight is not yet given even when Spicejet has confirmed that they have refunded the amount to Happyeasygo.
Trip ID is[protected]
PNR is DJ86TR

Date of Ticket Booking :- 18/ NOV/ 2022
Flight Date and Time :- 27/ JAN/ 2023, 17:05 - 18:35 VTZ to BLR
Flight No. :- I51782
Date of Cancellation Initiation :- 18/ NOV/ 2022
PNR-YZVSXV

It's been around 1 month but they've not refunded my amount though airlines has already refunded full amount on 23/NOV/2022 as my flight ticket was fully refundable. I want my full amount to be refunded to the original source of payment as soon as possible. As the happy easy go customer care numbers are switched off and they are not responding through their given email id though i have sent many emails but no response.

Happy easy go is a fraud airlines booking and I am surprise it is still allowing to book the tickets and there is no action taken against them

The below flight was cancelled by the airline in the end of August 2022. I have received confirmation from airlines that they refunded the money to Happyeasygo in early September.
Despite my several attempts to get my refund for this ticket, I've not received my money even after 90+ days.
Now, we are not even able to reach them on any of the customer support numbers. They are not even responding to our emails.

PNR is OD1FHN
Delhi to Patna
1. Dr. Arun Kumar Sinha
2. Ms. Poonam Sinha

Please help us to get our money back.

Regards, Anshu

I am booking a ticket with order number[protected] and PNR number ZMI4PS (Guwahati-Cochin). From the above ticket, I cancelled one of the passenger ticket with PNR/Booking Reference with IndiGo (JWYGQM) on 18th November, 2022. According to IndiGo, they refunded 11, 449 rupees to the travel booking partner or travel agent. However, there has been no word from Happy EasyGo. I am attaching some of the documents related to the above issue.

I had made a Airline ticket booking through HappyEasyGo on September 07 Sep 2022 under full refund offer. I had to cancel the ticket and customer care executives of HappyEasyGo have confirmed that the full refund would be initiated in 10 days. Now it’s been more than 100 days and they have still not refunded my money. I have done several follow ups, however, only getting automated response from them that we are looking into this.
-booking id[protected]

Have booked a ticket from there website on 11/12/2022 from banglore to New Delhi and a sum of rs6040/- was been deducted from my account and I dint receive a ticket from there end. Even after trying to get to their customer care I could not get through it and it was of no use. I request you to help me get my amount refunded

Had booked a ticket online through there website from banglore to New Delhi on 11/12/2022 and the amount of 6040/- was been debited from my card and I dint receive a ticket from there end. I tried talking to them on the Customer care but it was of no use. This is a fake company who is been cheating and looting on to people. Requesting you to help me get the refund from the come

I had booked a ticket for Bangalore to Delhi on 11 dec 2022, where the amount of ₹6040 had got deducted immediately from my bank, but the tickets were not issued or booked. I tried reaching out to the company on n no., But it is of no use. This is a bloody fake company where they are cheating and looting people for no reason. Plz help me get back my refund amount.
The track id of my ticket is:[protected].

I had booked a flight ticket, where my amount of 6040 was deducted, and the booked ticket got cancelled automatically. Now I want my refund back. Tried to reach n no. Of HEG but of no use. It's bloody a fake site. Trying to fool PPL and cheat them.
The track id of my ticket is:[protected].
I want my refund ASAP.

I have booked my ticket from happyeasygo from patna to delhi on GoAir.

On the first attempt the payment was failed and ticket not booked.

I have booked another ticket using the same portal 2nd time and this time the payment was deducted from my account but ticket was showing in cancelled status.

i raised a request for refund on customer care but as they said your amount will get refunded in in 7 day's.

Since the ticket was not booked in second attempt as well i booked ticket from patna to delhi from another website for flight Indigo.

i was on the patna Airport and the announcement was made by GoAir as they have called my name also for final Departure. i was confused. the ticket which i booked for GoAir from HappyeasyGo portal it was cancelled i have a indigo confirm ticket then why they are calling my name.
I went on GoAir HelpDesk and asked to match my cancelled ticket PNR to just confirm it was me or some other passenger are travinning with same name.
The PNR number are same as they happyeasygo Given me. i asked GoAir Helpdesk guys. i have not received any email or message from GoAir even HappyeasyGo for this Journey.
Then he said there are 7 more passenger are trevenning on the Same PNR. i get another shock. how it can be possible.

They said you number and email are not mentioned in the ticket that's why you have not received any confirmation email.

The GoaAir help desk guys said Ask the agent for refund from where you have booked the ticket.

Als there are no customer support are reachable which they have provided in Portal. they are just looting the customer.

Trip ID which booked on HappyEasyGo. :[protected]

there are no any escalation matrix and even no customer support support number are working to raise or escalate the complain.

I have booked ticket today through happyeasygo, I can see the details on site, but did not received e-ticket in the mail.

Kindly help me with the same.

Hi,
I had booked a ticket on 5th Nov from Banglore to Bhubaneswar for date of journey on 12th Nov through HappyEasyGo app..My order ID is[protected]. Due to my personal issue i cancelled that ticket by indigo airline and was confirmed by them the full amount Rs 4367.00 refunded to the HappyEasyGo has been completed. But HappyEasyGo they are giving my refunded amount to me its been a more than1 month if i call their customers care the number are not working even i did lots of mail to them nt even getting a single response from them.please take a strong legal action them. They are harassing people keep doing fraud.

My order id is[protected]
I booked two tickets from PAT- BLR yesterday at around 3 pm. The money got deducted from my account and it said I shall recieve my tickets within an hour. Its the next day and I still haven’t recieved any ticket or any refund for my order. I got a message saying refund is approved but no money was refunded.
I tried calling every given number of HEG on the internet, two email ids, twitter but got no response from them. Please give me my refund as I need to arrange other modes of travel and I don’t have time.

I had booked a flight with cancellation protection through happyeasygo from Patna to Bangalore flying on 3rd September 2022.
I've cancelled the flight on 1st September 2022 and I was said that I'll get the refund amount in next 10-15 days. I waited for 15 days and again checked with their customer care then they told it'll be refunded in 45-90 days. Even after completing 90 days I didn't get my refund.
Now, they are not replying to my email and also, their helpline numbers are switched off.
Order ID:[protected]
Ticket Fare: INR 9279

Can you please help in getting my refund amount.

Regards,
Uttam Kumar

On 10dec 2022 at 2:32 I booked a room in hotel golden tulip via happyeasy go web with complete payment and received the confirmation mail as well from Happyeasygo, During my checkin date hotel staff denied me to checkin and said we don’t have any booking for your name as well as confirmation number not approved by our end.
Please help to solve my issue and initiate a amount asap.
Anshul Bharti
HEG ID
[protected]
Confirmation number
[protected]
And I didn’t received any booking cancellation mail but during talk with clear trip it’s was cancelled so kindly help