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HappyEasyGo
Happyeasygo Group
Customer satisfaction rating: 6%
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914
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HappyEasyGo Customer Care

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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India - 122015

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Customer satisfaction rating
6%
Complaints
914
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0
Resolved
52
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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My flight had cancelled because of covid, and im trying to reschedule my flight for december. The HEG staff is giving me a...
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Dear sir I cabcelled my air flight ticket PNR UI8VRC from Bombay to Delhi scheduled o 1 Dec 2020 at 12.55 pm due your msg of cancellation of flight on 11 Nov But I did not get my refund back . Kindly do the needful. Yours Prem Kumar Tyagi [protected], email [protected]@gmail.com.
Nov 15, 2020

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    Respected sir,
    I have sent my request to you and spice jet airlines also many times but i am not getting any good...
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    Hi,

    I have booked 3 tickets from Goa to Chennai on 17th May in Spice jet in
    PNR/Ticket :Z7SIWY .I following...
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    Dear sir,
    I'm booking a flight ticket (QHQ47P- PNR) on 30/10/2020 and I cancelled in same flight after some time.So it has not been returned yet. What should I do for that
    Nov 13, 2020

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      Alliance cancelled two tickets due to schedule change, but i am not getting my refund after 2 months of repeated followup...
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      Order number[protected] cancelled in June. still didn't receive refund.
      No refund received even after 4 months of cancellation
      No refund received even after 4 months of cancellation
      No refund received even after 4 months of cancellation
      Nov 09, 2020

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      HappyEasyGo customer support has been notified about the posted complaint.
      Nov 09, 2020
      Updated by Subhadeep.das.7593
      I cancelled flights with SpiceJet and then with Happyeasygo. Spicejet said they have refunded to HEG. But HEG is refunding the money to me. After repeated Customer enquiries also. Fraud company.
      Hi please write to [protected]@happyeasygo.com with your HEG trip/order id if you are facing any issue with Happyeasygo.
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        I cancelled 3 tickets with Happyeasygo website as the flights were cancelled and non operational due to covid pandemic.br...
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        Refund request for Order ID:[protected]
        PNR: EDZ1RT
        Spice jet had refunded the money to Happyeasygo, But Happyeasygo has not yet paid me my refund even after 6 months.
        Nov 04, 2020

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          Website: Happyeasygo
          Source: Patna
          Destination: Mumbai
          Ticket Number:[protected]
          Date:...
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          I have paid Rs. 14936/- to your account while booking room at Ginger Hotel, agartala. My bank has debited the amount. But to my surprise, I got a msg from your site that my room booking is underway, I need to pay above amount.
          I shall request to check the status of room booking and send me a confirmation of both receipt of payment and room booking respectively.

          Thanks,

          Ramesh Lall
          [protected]
          Nov 02, 2020

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            Hi
            This is in reference with your refund request for Order ID:[protected], Still I am not get my money, Pls look into this urgently to refund my money
            Oct 31, 2020

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              Order no.[protected]
              passengers; chellappan nagarajan and sakunthala nagarajan
              travel details; delhi to bangalore on 04.04.2020
              airline; goair flight no. G8-113
              airline pnr; h61cuc

              the flight was cancelled by airline. We, the passengers are
              senior citizens of 70 plus years and we have been advised that it is unsafe to travel . Please refund our ticket fare which is as per the recent government orders.
              Oct 26, 2020

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                Due to covid-19 pandemic flights have been cancelled by the airlines and the amount have been credited in the form of Credit...
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                Ihave booked my flight ticket from Ahmedababad to Visakhapatnam
                for 25 th March by booking order no[protected] by
                Indigao 6E -879 air line PNR YEEF7L .Due to Covid all flight were cancelled till date I have not received any amount kindly do the needful.
                Oct 24, 2020

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                  I had booked flight in April 2020 but dur to pandemic the flights got cancelled. I opted for credit shell but even after so...
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                  On Sunday I have booked ticket from your website for mumbai to Patna, for first two times I got payment failure error so I...
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                  My Flight was cancelled by the airlines and happy easy go guys told me to cancel it from their website and upload the proof...
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                  I booked a flight ticket between Chennai and Patna on 3rd April. But because of the covid situation, flight got cancelled. I called to Indigo airline and asked if i can get a refund. They immediately refunded the amount to HAppyeasygo. Since then it has been more than 6 months but even after hundreds of follow ups, happyeasygo has not refunded this amount. Every time i call them, they either ask me to again and again give my bank account detail or ask to wait for 5 -7 days. I kindly request government official to take action against them.
                  Oct 21, 2020

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                  HappyEasyGo customer support has been notified about the posted complaint.
                  file a complaint on NCH forum https://www.consumerhelpline.gov.in/

                  if still it is not resolved then file a case in consumer court, it costs only Rs 100
                  file a complaint on NCH forum https://www.consumerhelpline.gov.in/

                  if still it is not resolved then file a case in consumer court, it costs only Rs 100
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                    Trip id's no[protected] and[protected]. INDIGO cancelled air tickets and money refund to agent since 4 month...
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