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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 6

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R
Rabin Bhattacharya
Jan 23, 2023
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Refund amount not processed

I have cancelled a ticket booked on happy easy go with order number[protected]. Trip Delhi to Bangalore booked on 18th May 2020. The ticket was cancelled but the refund is still not processed. There customer care number doesn’t work. They do not respond to email. Please look into this issue....
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Address:Bangalore

I paid amount 8k but ticket not booked . Still the amount is not refunded yet
Mob: [protected]...
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A
Agaurav77
from Sangamner, Maharashtra
Jan 16, 2023
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Regarding registering complaint

I have booked a hotel from happyeasygo and also paid the amount, but after contacting to hotel they said that no booking has been made on my name, So i decided to cancel the booking and i cancelled the booking on happeasygo website, but still i haven't received my refund amount yet...
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_aryanraj_
Jan 16, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Refund not received

I air tickets cancelled for Indigo airlines PNR EQZ33D on 6th November, 2022 from app Happyeasygo.

The PNR was cancelled on November 6, 2022, and a full refund of INR 79998 was sent by the airline the same day. We were surprised to see that the refund was completed by the airline the same day, yet the status on Happyeasy go app still says it is waiting from the airline. It's been more than 3 months and the refund is still pending...
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S
Srijin117
from Coimbatore, Tamil Nadu
Jan 15, 2023
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Refund not received

I got a flight cancelled by the airline(gofirst), as the information from airline they have refunded my ticket amount to my agent (happyeasygo) on 20 September 2022, but till date (15 January 2023) I have not received any amount. I have tried contacting happyeasygo through phone but it is always switched off, also I tried via email, there is no response....
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R
rohit270198
Jan 14, 2023
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Refund

There are 9 tickets of which flight is cancelled and the refund is pending from last 6 months. they are neither looking into it nor reply back. the value of refund would be approx[protected]. it is causing a huge loss to me...
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V
vijay godhwani
from vadodara, Gujarat
Jan 12, 2023
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Not refund in last 20 days

Address:c.sindhi govt society opp prem prakash ashram

My booking is canceled in last 20 days but not refund processe in my account...
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T
from Mumbai, Maharashtra
Jan 12, 2023
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Trip #882656978818695823

Address:Gurgaon india

I have booked the tickets from DEL to BBI for 2 adults as per subjected Trip ID, however tickets booked vice versa i.e BBI to DEL due to technical glitch on your website.

Also after this glitch your given customer care numbers[protected] /[protected] are also not contactable.

I do have payment declined message from Happyeasygo (Screenshot shared in the mail), still payment got deducted from my Card. I hope...
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S
sidmenon26
from Panvel, Maharashtra
Jan 12, 2023
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Refund not processed

Address:Plot no. 242 & 243, AIHP Palms, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015

Incident : Airline cancelled the flight from their end but the refund of the ticket was not provided by HappyEasyGo
Order Id :[protected]
PNR : MF4BQD
Date of Booking : 23-Nov-2022
Date of Journey : 24-Dec-2022
Booking Amount : INR 7, 226
Journey Details : DEL - IXG (Delhi to Belgaum)
Passenger name : Ms. Manasi Bhatkande
Phone Number : [protected]
email id : [protected]@gmail.combr...
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S
shub2780
Jan 11, 2023
Aug 10, 2023
This thread was updated on Aug 10, 2023
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Regarding the refund for a ticket which was not booked but money was deducted

Website:www.happyeasygo.com

Hello,
I was booking a ticket using my SBI credit card in the happyeasgo application and entered all the details and entered the otp for booking the flight but there showed some error and ticket was not booked but money was deducted. Then I received a mail that to book the ticket on the same locked price I need to do the payment before a time period of some 15-20 min. window. PFA the screenshot of the mail I received but due to lack...
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S
shobhit.gupta12
Jan 10, 2023
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Refund Not issued after Air Ticket Cancellation

Address:Pune

It's been more than 3 months but my refund has not been issued to me though an airline has already refunded it back a long ago. following are the details,
Travel Date: 31/Oct/2022
Source Location: Lucknow (UK642)
Destination: Pune (UK991)
Via: Delhi
Airline: Vistara
Cancellation Date: 05/Oct/2022
Category: Refundable...
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I
Indradeepsikder
from Kolkata, West Bengal
Jan 9, 2023
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Refund Not Received

I had purchased a CCU→DEL flight ticket on happy easy go with GO FIRST airlines. PNR - P7G7WC, happy easy go Trip ID :[protected]. The flight was cancelled. As suggested by happy easy go, I called the airlines, asked them to cancel the ticket and process a refund. I then connected with happy easy go and started the refund process with them to get the money back. The process was initiated on 27 September 2022. They said that the...
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S
SinhaPank
from Siliguri, West Bengal
Jan 8, 2023
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Refund of cancelled flight ticket amount

Address:Siliguri, West Bengal

This is with reference to order No.[protected] booking Indigo flight having PNR No.BLR3KS.

I tried booking the flight through your website on 20.12.2022 and even after successful debit from my account screen mentions “ 405 Method not allowed”(screenshot attached). I have waited for the day but didn’t receive any email or msg confirming the booking. Therefore on 21.12.2022 I have made the desired booking through...
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S
SinhaPank
from Siliguri, West Bengal
Jan 8, 2023
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Refund of flight ticket amount

Address:Siliguri, West Bengal

This is with reference to order No.[protected] booking Indigo flight having PNR No.BLR3KS.

I tried booking flight ticket through happyeasygo website on 20.12.2022 and even after successful debit from my account screen mentions “ 405 Method not allowed”(screenshot attached). I have waited for the day but didn’t receive any email or msg confirming the booking. Therefore on 21.12.2022 I have made the desired booking...
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Order ID:[protected]
Customer Escalation.

My refund of around 20k is pending for more than four months.

before also, i have made numerous calls and every time I get a response that it will be issued within a week.
Now, Your customer care is never going through.Your customer service numbers both either switched off or not working.

My phone number is [protected].
This...
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M
Mirasem
Jan 8, 2023
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Refund Not Issued

There are 2 Refunds that are pending from Happy go Easy Website/App. Mails are written to them, but they did not answer. Even their Telephone numbers are not working. Total Refund is for Rs.11, 329.
When we contacted with Airlines, they say money has already been credited to the accounts of Happy Go Easy. A Cheater Company.

Details are:

(1) Order ID[protected]
Order Date- 25th Jun, 2022...
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T
Turiko
from Lucknow, Uttar Pradesh
Jan 6, 2023
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Amount didnt get refunded

I tried to book a ticket from HappyEasyGo website for a flight from Lucknow to Bangalore for 17-Dec-2022, on 26th November, 2022, 08:34 a.m. I paid through UPI but the flight was not booked and the amount of Rs. 7, 125 was deducted from my bank account. My flight was not booked and I haven't received any refund messages yet. No refund has been made for the same.
Transaction ID:[protected]
Mailed multiple times since the incident,...
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A
Alya Verma
Jan 6, 2023
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REFUND due since 5 months

Cancelled my ticket on 22nd July 2022 because the flight was rescheduled by the airline. It has been more than 5 months, and I have not received my refund yet.

No proper customer support provided. The customer support contact numbers are always busy and emails have not been answered.

Please respond to the emails and initiate the REFUND immediately....
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L
Laxmisherigar
Jan 5, 2023
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Refund not credited although indigo has credited

Booked ticket and cancelled it.indigo has refunded however happy easy go is holding it and not releasing it from a month.chasing up continuously with same response saying in process.custonwr care no not working....
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A
aalkh96
from Deoli, Delhi
Jan 4, 2023
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Ticket Refund for cancellation done by the airline

Address:Udyog Vihar, Gurgaon

I booked a ticket from BLR to LKO for Sat, 4th June 2022 through Happy easy go.
Flight AI565 was canceled by Air India without any prior notice.
I initiated a refund and it's been well over 6 months since then and my refund has not been processed. I have sent them multiple emails but haven't received a response to any of them.

Below mentioned are the details:
Order ID:[protected]
Order Date:...
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