HappyEasyGo Complaints & Reviews

Trip Id[protected]
Flight from Bangalore to Kanpur

Cancelled on 30 June 2022

According to happyeasygo website, it is mentioned
"Your refund request has been forwarded to the airline. Once received, the refund amount will be transferred to your account within 48 hours.
Due to high refund request volume, it takes about 45-90 days for airlines to process a refund request. Your patience...

Airlines allready refund money happy easy go but happy easy go not refunded me
Order id[protected]Airlines full refund three part so pls refund my amount e ticket & refund...

This mail received me but refund not received Dear Paresh,

Greetings from Happyeasygo !!
This is with reference to your refund request for Order ID:[protected]
We regret the inconvenience caused to you.
Unfortunately, we are unable to confirm the flights due to an increase in fare, fares reflected on our website is as per the airline's inventory and are subject to change as per real-time changes...

I have book my tickets back in April and cancelled them immediately but the refund is not getting credited and also cancelled immediately but it is kept showing processing and processing over these months but still the refund is not getting and no update from them and I have tried a lot effort in asking them by doing mails and calls every time this is sorry sir sorry for the inconvenience it will take a few weeks to get your refund back but...

Refund status for Order ID:[protected].
It has been more than 2 months but I have not received the refund yet. As per the customer care executive, the airline has already refunded the amount to HappyEasyGo.
The customer care representative said that the refund will be received within 10-15 working days but they cannot guarantee it.
I am disappointed with the service of HappyEasyGo....

This is regarding Air Ticket PNR : ZHH8GR, which was canceled on 25/08/2022, but still now the amount is not credited to my account, (Booking ID:[protected].

I have enquired with Indigo & they have confirmed that they had refunded the amount within 48 hours, (indigo refund reference iD:[protected],

I can see below update in happy easygo mobile application, (0n 27th August 2022)
"Your refund...

I had booked my flight ticket from Happyeasygo on 31.03.2020 from Mumbai to imphal via air india Flight bearing pnr no.HMVF5, But the flight was had cancelled due to covid 19 lockdown, till now i don't get any refund amount which was refunded by air india, i also complain many times to happyeasygo through email & phone conversation with customer care but not giving any positive response simply asking to wait some more days.
Pliz do...

Dear Sir,
I had booked a ticket 2.5 years back, as due to the pandemic, all flights and travel were abandoned by the government.
Almost 2.5 years have passed since this incident, and still, I have not received any refund for my ticket. I have called customer care many times and raised the query still no response.
I wrote mail to happyeasygo, they said contact airlines, Airlines responded me that they have already issued...

It's been more than 3 months that I've cancelled(on 5th June 2022) my flight tickets booked for 8th June 2022 from "Jodhpur" to "Indore" (PNR: 6E7154) but not yet received the refunded amount.

I checked with airline[Indigo] also. But they have already refunded to HappyEasyGo 3 months back.

I've been following up since months but not getting proper response. The HappyEasyGo application still shows order status...

The Refund has been initiated by Spicejet on 31st August for the Flight with PNR HEH4ND which got diverted to Varanasi instead of Jabalpur on 21st August 2022. I have received a confirmation of refund initiation as well from Spicejet on 24th August. But still the refund is not credited to my account. Your customer services are too poor that I didn't get any answer for the calls. Please let me know about the refund status....

My go first flight was cancelled by the airline for 4th July 2022 but the refund has not happened.
Go Air have confirmed that the refund was done on the same day but happy easy go is not refunding the money.
They even shared the screenshot of the refund done.
We have been trying to reach out to HappyEasyGo customer care with almost 100+ emails exchanged.
All they reply is they are not in position to update by...

I booked flight tickets on 27 Aug by "HappyEasyGo", they are now calling me for extra money 2800/- per booking and threatening to cancel the tickets....

Dear Iyer,
Greetings from Happyeasygo!!
With reference to your refund request for Order No :[protected] &[protected]
We regret the inconvenience caused to you.
We understand that this is taking more time than usual. We have escalated this internally so that we can resolve this at the earliest.
We hope your concern is addressed, for any further clarifications please feel free to connect with...

In line with other complaints, I am facing the similar refund issue from this ### platform. It's been 100 days since I cancelled my emirates ticket to Chicago, and there is no update and all they is say you have to wait for another 7 days for last three months to every query over the phone or email.

Why do you even have a CUSTOMER care when you don't want to address the concerns of CUSTOMERs? I am seeking legal action...

As my flight was canceled, and airline has refunded to happy easy go I have not yet got my refund as it’s Been 90 days please help me my order is is :[protected]...

This is to inform that I booked ticket from
HappyEasyGo Application. The details are:-

1)Silchar to Kolkata dated 13 October, 2022 (Discount of Rs. 2800 which cost me Rs. 2633).Order id[protected]

I received a call from HappyEasyGo customer care who stated that there was a technical glitch on their application due to which discount of Rs. 2800 was provided and now they are asking me to pay extra...

This is to inform that I booked ticket from
HappyEasyGo Application. The details are:-

1)Kolkata to Patna dated 23rd October, 2022 (Discount of Rs. 2800 which cost me Rs. 1633).Order id[protected]

2) Patna to Kolkata dated 4th November, 2022( Discount of Rs. 2800 which cost me Rs. 1253). Order id[protected]

I received a call from HappyEasyGo customer care who stated that...

I already cancelled my flight on 6th june 2022.It been 90 days still no refund. Whenever I call there customer care no one is giving clarity...

PNR: BH1F7L
Travel Date: 28th July
Passenger Name: Ekansh Gupta
Sector - Delhi to Mysore (via Chennai)
Airline: Indigo
HappyEasyGo Order ID:[protected]

The airline has initiated and credited full refund (as the ticket was cancelled within 24 hours of booking) to the agency they got the booking from (Kafila Tours and Travels) on 26th July but I haven't received the refund amount yet....

I have booked 3 ticket on 26th August 2023. There was a coupon available on the website. I have booked the flight with free cancellation payment. I applied that coupon and booked the flight. After 7 days they are asking for the coupon amount too. Otherwise they will cancel my tickets with no cancellation...