HappyEasyGo Complaints & Reviews

PNR: BH1F7L
Travel Date: 28th July
Passenger Name: Ekansh Gupta
Sector - Delhi to Mysore (via Chennai)
Airline: Indigo
HappyEasyGo Order ID:[protected]

The airline has initiated and credited full refund (as the ticket was cancelled within 24 hours of booking) to the agency they got the booking from (Kafila Tours and Travels) on 26th July but I haven't received the refund amount yet. HappyEasyGo keeps telling me to wait and wait and it is not going anywhere.

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Oct 25, 2022

Updated by Vivek707 I haven't received the refund amount yet.

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Address: Delhi

I have booked 3 ticket on 26th August 2023. There was a coupon available on the website. I have booked the flight with free cancellation payment. I applied that coupon and booked the flight. After 7 days they are asking for the coupon amount too. Otherwise they will cancel my tickets with no cancellation

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M

mamta.singh

Sep 13, 2022

I am also getting same calls.. Are you giving the money?

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Address: Bangalore

I cancelled my flight due to health reasons. The flight Indigo agreed to provide full refund inMay 2022. Even after multiple follow ups, happyeasy go hasn't initiated the refund from their end even though the refund has been provided by indigo.
Orderid:[protected]

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I booked my ticket from Chennai to Doha and Doha to Chennai on 11th of April 2022 and DOJ is 18th April 2022 and 26th April 2022.I cancelled my ticket directly in airline website on 12th April 2022 after that I contacted HappyEasyGo customer care they said to cancel it on their app then I did same thing on 25th April 2022 they said we will refund the money with penalty I accepted that till now I didn’t get any refund their terms and conditions shows 90days also they ask for bank details which I submitted on same day

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Sep 05, 2022

Updated by Contracts CSCEC No response as of now even after several mails

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I had cancelled my tickets, PNR no. QENYMX and PNR no. N456FY on 26 June and 6th July respectively. It’s been more than 2 Months you people haven’t refunded my money GoFirst has initiated the refund from their side.
I have also checked with them they have paid you the amount but you’re not refunding the same.
I have tried calling you multiple times and every time you just tell me some excuse and that i should wait some more time.
Above issue i have already explained multiple times on call. But they are not listening.

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I have cancel AMD→BLR flight PNR NO- XC66RD and Trip ID :[protected]
Even after 6 month there is no fruitful response from customer support team.

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prabhat manral

from Thaiyur, Tamil Nadu

Dec 27, 2022

HappyEasyGo — 1 year going to over no refund/order ID:[protected]

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It's been more than 3 months that I've cancelled(on 2nd Jun 2022) my flight tickets booked for 4th Jun 2022 from "Ranchi" to "Bangalore" (PNR: M5IJST) but not yet received the refunded amount. I've been following up since months but not getting proper response. The HappyEasyGo application still shows order status as "refunding".
PNR Number : M5IJST

Kindly expedite and let me know if something required.

Thanks
Prabhat

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I have cancelled my flight from Bengaluru to Ranchi on Ist of june 2022 and till date not received the refund after multiple follow ups. Airline has refunded the amount in june only.
It is high time, we should consider booking from some other agent. Not
sure why they are such a long time. If we compare with other agents they have a very fast refund turnaround time.
Order id is xxxxxxx7567089. I have masked some digits. I hope that this forum will help me out as I am tired of talki g to their customer care team with no help

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Date Of Incident: 27 August 2022
Order ID:[protected]
Order ID:[protected]
This site has released a coupon code HEG6EA. And as a consumer I booked flights from this site using that coupon code. But later on this site's executives are calling and saying we need to pay extra amount for each booking otherwise they will cancel since there was a technical glitch due to which that coupon got applied. They are also not ready to refund or cancel the booking. This is highly unethical behavior. If there is a technical glitch from your end then why am I supposed to suffer? They should have refunded my money so that I could I have booked my flight at the rate I wanted from other site. But they are not ready to refund money and had taken extra 2.5k per booking I made. Taking people's hard earned money like this is a scam. I request a full refund of my booking.

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This fully fraud company i booked in this site using pramo code 2800 discount booking was confirmed got airline pnr also after 2 days got a call from customer care he said pay the difference amount of your 3 booking which amount is 6000 otherwise we will cancel the booking another compline still not get refund flight which flight cancelled by airline the airline already get refunded

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Address: Delhi

I have booked a flight from happyeasygo and my flight got cancelled. Happyeasygo is not ready to give my refund it’s been more than 5 months and I am chasing them through call and mail but still they didn’t returned my amount.
I have also connected with airlines they told me to connect with your travel agent as they transferred the money to travel agent.please look into it

Order ID:[protected]
Flight no-G8378
PNR- D4V9QS

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Hi Happyeasygo team,

Kindly refer email from air india team regarding release of refund of my below air tickets, please advise why you have not initiated refunds to me since past 1 year.

They have confirmed that the refund has already been provided to you for the below tickets.- order ID:[protected] and[protected]

Flight Details with Air India -

Sr No Passenger Name PNR Ticket No HappyEasyGo Order ID Origin City Destination City Travel Period Journey Type
1 RONAK SHAH Y44JF [protected] [protected] Dubai Mumbai 15 May - 30 May International - Return
2 AMRUTA SURESH GAWAS JGX71 [protected] [protected] Dubai Mumbai 15 May - 30 May International - Return

Rgds,
Ronak

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Address: First Floor, Plot No.883, Phase V, Udyog Vihar, Gurugram, Haryana

Flight scheduled for 7th April 2022 got cancelled and full refund is to be processed.
I have been doing Continuous follow ups since then.
On 8th July, 29th July and 28th Aug, each time the representative confirmed that refund would be processed within one week time and asked me to wait for 1 week.
Call recordings with representatives I can share if required.
It's been 2 months now and I get same response to wait for 1 week. Kindly initiate refund as confirmed.
Details below:
Order id.[protected]
PNR - A9977T

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Website: www.happyeasygo.com

Through Happy Easy Go app I had booked 2 tickets for airline SPICEJET on two different days in starting of December'21 for the date 6th January'2022. I cancelled my tickets withing 4-5 days then when I asked for refund they kept telling me that soon money will get refunded, but after 1 months I got 0Rs amount as a refund, I talked with airline (SPICEJET) as well but no such response I got from their side as well. Happy Easy Go is just taking money they are not refunding any amount for cancelled tickets and they don't even provide such norms before preceding the process of ticket booking.

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Address: India- www.happyeazygo.com

I had booked a flight from HappyEazyGo under their refundable policy and unfortunately I had to cancel my ticket. I had booked a flight from Bangalore to kolkata on 30th April. It's been 4 months since I complaint them regarding my refund yet not been processed. Every 15 days I call them up and ask about the status. Every 10 days I send a email to them for my update. Each time I'm just said there might be some issue we are looking into the matter. Yet the refund has not been provided. Kindly help me.

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Reference ID[protected]

My flight ticket to BLR from VTZ has been cancelled by airliness. I have requested Happy Easy Go (HEG) to process the refund on 16 th Dec’21, but still i didn't receive any information.

Every time i call them, they say that they are working on it and will refund in few days.. I called up the airlines (indigo) and they confirmed that the amount has been refunded and sent to HEG. But these guys still say that they didn't receive anything.

It's been more than 9 months (250 days) since i raised the complaint but no action has been taken. I request you to help me here.

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R

raaz46

from Hyderabad, Telangana

Aug 26, 2022

Kindly take an action my reported issue.
Thank you.

Flight ticket refund - Comment #4042060 - Image #0

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PNR number : GDD4TG

I have booked flight from Happy Easy Go. The Airline was SpiceJet - SJ 757.

My flight was cancelled from their side due to operational issues for 1st August 2022. It was eligible for full refund. I have spoken to them and they said full refund has been done and talk to the travel agent. It’s been more than 21 days and I still have not got my refund.

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Even After 60 days also, there is no refund process from HEG for the flight cancelled by the airlines. The refund process has promptly done by the airlines and the same is not reflecting after 60 days also. I have several times call the customer care, but the false hope of waiting only. No proper escalation.

Order id[protected] .

Definitely not recommending the website for any further booking. They are loosing the trust of the people now.

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I had booked a flight from Delhi to Bhubaneswar order ID[protected] on March 26th, 2022. I had to cancel the flight. I have not received the refund for 150+ days.

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The flight booking was cancelled by the airline due to technical issues, and the airline has refunded the full amount to the agency within 24 hrs of cancellation. Even after giving enough proof of refund from the airline the agency Happy Easy Go refused to refund back the money. The customer care executive behaved rudely when questioned about the delay in processing the refund. And even after requesting a callback from the concerned authority was requested there was no response from the agency's side. It has been 3months since the money has been credited to the agency's account while it is still not been credited to my account

HappyEasyGo Complaints & Reviews

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HappyEasyGo reviews & complaints page 16

Refund not Received

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Demanding Extra charges after the ticket booking.

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Refund not provided

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Refund money

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No refund after 2 months

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6 month over no refund/order ID: 821812906587982549

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Refund Issue With Reference PNR Number: M5IJST

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Refund has not been received after 90 days

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Unethical Behaviour Taking money unnecessary

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Flight ticket

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Regarding refund related issue

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Release of Refund from Credit Shell for Air India Flight tickets booked in Lockdown in India

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Refund not received even after confirmation

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I am complaining regarding receiving 0 amount as a refund.

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It's been 4 months since my refund has yet not been processed for my flight ticket

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Flight ticket refund

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Did not get the refund yet despite cancelled from the airlines side

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No Refund of Airline side Flight Cancellation

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Refund amount not received for order ID 828721522544873548

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Refund of flight ticket booking

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