HappyEasyGo Complaints & Reviews

I express my utmost displeasure on pending refund for flight ticket booked through HappyEasyGo application (travel agency) for Indigo Flight No. 6E106 from Calcutta to Goa scheduled at 00:15 hrs on 15.11.2021 as per PNR No. KH9C5V.

The flight was cancelled by Airline and matter of refund of the same was initiated up with HappyEasyGo and Interglobe aviation (Indigo).

Indigo has reverted with confirmation and...

While booking flight from New Delhi to Patna on 18.06.2022 for travel date 19.06.2022 against Order no[protected] payment through UPI was successful and my account was got debited for Rs. 6924/- which BHIM app also shows that it was credited to heg.[protected]@icici account though my ticket was not generated and in between due to this fare was increased and I had to buy same ticket at much higher cost.
I send above mail on 20.06.2022...

HAPPY EASY GO - MONEY IS NOT YET REFUNDED AFTER 3 MONTHS

The flight has been cancelled by the airlines and the refund request has been raised from our end. We made Mutipleeeeee calls to the HAPPY EASY GO team but NONE RESPONDED CORRECTLY and still o haven’t received a rupee as a refund. It is so horrible. Never ever this Happy easy go should be recommended...

I have cancelled my flight with Happy Easy Go trip id[protected] on 25 May booked for 27 May. Till 5 July 2022 I have not received my refund. Everytime they say that they are taking it up on priority and it will take 5-7 working days. But they are playing with customer's money. They have already received the refund from Indigo on 25 May itself....

We have been waiting for almost 12 months for our refund now. It is terrible on the your part to sit on the refund for this long, given that the airlines (spicejet) has already refunded the full amount.

I have been tirelessly making calls to the happyeasygo customer care for months now, but nothing is done from your end to resolve the issue. Last email i received from them is below:
"Dear Saima,
Greetings from...

I have cancelled my indigo flight on 8th june which was also booked on same day and has been issued the full refund from indigo site to happyeasygo because the cancellation was made before the 24 hours. I have booked my tickets using happyEasygo and raised the cancellation their to issue my refund. It's already been around 25 days and the refund status has been showing that "Your refund request has been forwarded to the airline. Once recieved,...

I have booked my ticket from happyeasy go from jaipur to bombay on 30th of march 2020 as a result due to lockdown Go aor airlines has cancelled its flight and all the passengers were to be refunded within a month but i did not get my refund so i called on the airlines and they checked it has already been refunded to my agent that is happyeasy go ...i tried to contact woth happy easy go in whatever medium possible whenever i call they raise...

I had made a booking from AMD - CCU for the travel date 27/05/2022 with the Order ID:[protected] for two passengers. I placed a cancellation request within a few minutes of booking, i.e. on 8/05/2022.

I have not gotten any confirmation on the cancellation via email. On the mobile app, it shows "refunding" and there's a disclaimer that says you can confirm with the airline as well on the refund status. I am attaching...

Cancelled followings on 28/3/2022 due airlines cancelled flight, but even after 90 days refunds pending

Jaipur to Hyderabad dt 21/4/2022 --GO FIRST (G8-606)
1) Vishal Didwania - PNR - BYRZYD
1) Pawan Didwania - PNR - T4EVUL
1) Supriya Didwania - PNR - M51ZVI

Vishal Didwania/ Pawan Didwania
[protected] / [protected]...

Happyeasygo deducted amount for booking a international flight and still not confirmed the booking.

Its been 6 hours now, due to this I'm not able to go ahead and book another flight.

The message they show on the app is that will confirm your booking in 1 hour.

My question here is, why you deduct the amount if your app doesn't have proper validation to check the respective airline that you're integrated...

Hello Team,

I had booked a flight order I'd[protected]. The flight was cancelled by airline itself. I have raised request for refund almost 3 month ago.
I haven't received the refund yet. I called customer service number of times they are asking me to wait for few more days but they are not aware how many more days. I have already waited for more than 100 days now. I had checked with Indigo where as they said...

NR QGZYNE on flight G8-1704

PNR G8ZB3J on G8 389/244

PNR Q5M5GF on G8 389/244

PNR ECER7K on G8 389/244

PNR VF82YX on G8 389/244

Following PNR with Contact Details with Booking IDS:
1.Order:[protected]
2.Order:[protected]
3.Order:[protected]
4. Order:[protected]
5.Order:[protected]
br...

I had booked Indigo airlines flight on the happy easy go website for indore to bengaluru for may 10, 2022 and return for may 26, 2022.
the airline cancelled my flight on may 9, 2022 due to a medical reason.
all proofs were provided to happy easy go and they said refund will be done in 15 days.
but it has been over 45 days and i have not received the refund....

Despite of several mails and calls, the refund for my flight is not being processed. It has been 6 months now.
I have spoken to the airline regarding the airline penalty and they have refunded the money to happyeasygo account. Please proceed with the refund of rs 3000 asap

I have attached the screenshot of the same.
But still it wasn’t processed....

Dear all,

It is more than 6 months all formalities completed in November 2021 from my side for refund of April 2020 flight cancellation. We have successfully completed 6 months applying refund. Not sure what the TAT is. Pl see screenshot

All formalities like blank check, airline letter etc given.

REFUND YET TO COME.

Several promises were made for refund. Several calls made to your...

Hi team,

I booked a flight ticket through happy easy go and my date of travel was 25th March 2020. However due to covid, all the flights/ trains were cancelled.

Since that day, I m trying to get my refund from happy easy go and every time their refund process changes and they ask for more time. I have made numerous calls and emails to them however every time they tell me to give them some more time. As per...

Dear sir the complaint is regarding non refund on air India ticket for travel in April 2020, which did not happen due to Covid. The refund request filed on 4/11/2021, until now not refunded. Several calls, reminders, messages no response, no payment. Last call today, they say they cannot commit date or time....

Order id[protected] has been cancelled on 21st of may 2022 and amount has been returned from airline company i.e. Indigo but happyeasygo doesn't refunded my amount its been more than 22 days.
Kindly resolve this issue asap....

Hi Team,

I Booked the flight ticket from Happyeasy go website with cancellation Policy which i can cancelled the ticket on 1st Feb -2022. As per the Policy it should get refund into my account within 90 Days which is already completed on 1st May -2022. I spoke many times for same issue to the customer care of Happyeasy go and as well taken follow up in Mail. Same response i am reeving from Happyeasy go "We are looking for...

I want to escalate this issue regarding refund for my order[protected]. It has been over two months since I had cancelled the flight. But my refund is not processed to my bank account even though the airlines has confirmed that refund is processed on their end.

The customer care support is utterly disappointing. Whenever I call they ask me to wait for another 15 days without giving any proper updates.

Please...