HappyEasyGo Complaints & Reviews

I have canceled my ticket 0n 14th march 2022, Still i have not received the refund.
Can you please help me out of this.
Happyeasygo Order ID:[protected]

Thanks & Regards,
Chandan
Email: [protected]@gmail.com
Mo: [protected]...

It has been 3 months I am waiting for a refund of my order ID #[protected] and every 10 days when I call on the HappyEasyGo customer care line, they tell me to wait for 10 days or call us again?
The flight ticket was booked from AMD to PortBlair via BLR, and this is the worst experience I have had thoughtout.
This is how you treat a customer? They don't have an answer of the delay and every 10 days they tell me to wait...

Hi Team, This is regard with flight no. G8403 go first, PNR L5VBWS dated on 25th Nov, 2020. Flight was cancelled from their end and I asked for full refund from happyeasygo. I contacted both the party and followed each and every procedure in process to get the refund but no luck. Its been more than 90days since you guys initiated the refund process and till date I didn't get my refund amount back yet. Please tell me what I should do next...

If you need any help to send the legal notice to get your full refund, you must reach out to him: +91 [protected]

He is helping me to get the refund🙂...

I wish to inform you that i booked a ticket from travel partner "Happy Easy Go" from Mumbai to Udaipur from Air India for travel on 01st May 2020 but due to countrywide lockdown the flight could not operate and airline asked to cancel the ticket against full refund. The ticket was cancelled by me on 28th Dec 2020 with the airline (Air India) and as per Air india the ticket was refunded by them on 07th Jan 2021 but till date i have not received...

Namaste. On March 23, 2022, I had booked an Indigo Flight through HappyEasyGo app from Pune to Bengaluru, by mistake for May 08, 2022 (PNR XLJ5JP), when it should have been for April 08, 2022. On enquiring Indigo Airlines, they said that by rescheduling the flight within 2 hours of previous booking, I would receive the full refund. I did the same. On Indigo app, it showed the message that they have refunded the entire money of ₹9476/- to...

I booked a ticket from New Delhi to kochi on 31st January. Flight was cancelled from airlines end. I raised a request for refund. Indigo unpdated me they refund the money on within 48 hours to the booking agent which in my case is HappyEasyGo. It has been 55 days they haven’t refunded me money yet. Even after multiple mails n calls they just keep saying we need more time. Airline hasn’t refunded which is a big fat lie. There customer...

I have asked customer care team of happyeasygo to Correct the flight booking as per Choice from AI823 to AI819

the email came with penalty charges of 800₹ which i accepted but no payment link was shared by the team and ammended ticket shared by them too.
Again email came on 10-Apr-2022 for penalty charges of 6950₹ instead of 800₹ and it is keeping to be increased everyday and no ticket has been ammended till date....

Happy easy go not returning my ticket amount after cancellation of ticket.

I sent many (N number of ) emails and call to them but they only one replied...allow me some time last fr 1.5 years/about 500 days (from November 2020) but time not come to refund
I have frustrated and mentally torched by them by their services...looking forward quick legal action against them and want my money with interest and fines....

I had my flight booked for 19th June 2021 (Trip Id :[protected], which the airlines cancelled. I had 2 tickets booked of which 1 got refund for 1 ticket and refund for another is still pending. Its been 10 Months now that I have been trying to contact HappyEasyGo customer care since then and they haven't resolved my issue till. Whenever I call them they always have new answer
- it will take time
- the airlines has...

This is the order id is :[protected]
Flight has been booked for Benguluru to Varanasi.
The reservation has been cancelled for October 12th, 2021. They mailed to say that the money would be credited in 90 days. However, it is more than 180 days. As the government has stated, you cannot keep an amount for more than 90 days. I've been calling the support team every week, but they've been nothing but unsupportive and unhelpful....

I booked AIR India flights from New Delhi to Amritsar (to and fro) for three passengers on 15.02.2020 by payment of Rs. 6, 855/- to HEG and the dates of travel were 17.03.2020 & 19.03.2020.
However, on 13.03.2020, due to widespread Covid-19 outbreak, I rescheduled our dates of travel to 25.4.2020 and 27.04.2020 via telephonic consultation provided by AIR India call center, and I paid the fare difference applicable of Rs. 6, 300/- to...

I booked an AIR India flight from New Delhi to Nanded (to & fro) for 3 passengers with travel dates as 04.05.2020 & 07.05.2020 for an amount of Rs. 11, 469. As the flight was cancelled by the Airlines due to nationwide Covid -19 lockdown, I was entitled for full refund. I raised a request for full refund on 29.8.2021 with Happy Easy Go. AIR India granted full refund of Rs. 11, 469 to HEG on 16.2.2022, but HEG is not processing my refund....

Cancellation request Order ID =[protected] / Y9TLJ.
I had booked free cancellation tickets from Bhubaneswar to Hyderabad in Air India through Happyeasy go website. Due to my father demise same was cancelled but till date the amount has not been refunded....

I had booked a flight through them for October last year. the flight was cancelled by the airlines and since then, I have been following up with them for the refund. At first, I was told that it will take about 45-60 days. But, no updates happened till December 2021.

In January 2022, the website suddenly started showing the status as "Refund Complete", whereas the money was not credited to my account. I checked with my bank...

Order id :[protected]
Its been more than 50 days and I am waiting for my refund of canceled flight, which airline gave me confirmation in 2 days that they already returned the money to happyeasygo but happyeasygo is not returning my money. Although I called their customer support for around 20-30 times, every time they told to wait for just 48 hour and then no response, they apologise and committed their mistake but still not...

Dear Sir/Madam,

I had booked flight ticket (PNR-JDI37H) for travelling to Patna from Bangalore on 06th Nov 2021 through HappyEasyGo website.

Later on, flight was cancelled by airlines and full booking amount i.e. Rs 6, 281/- was refunded by GoAir to HappyEasyGo. Mail confirmation received from GoAir is attached.

Further I raised request with HappyEasyGo team to refund the total amount to original...

I have not received refund from Happyeasygo. The airlines have refunded to 3rd party agent (Happyeasygo) a long back.
I had made repetitive calls to customer care, but no proper response.
It has affected my financial issue & mental stress. I need refund with compensation

TripID[protected]...

Hi
It's been more than 90 days since I applied for a refund of a cancelled flight by Air India AI9805 dated 18.12.2021.I'm eligible for full refund but still there is no response on your website. Can you please do the favour of returning me my hard earned money?🙏...

I had booked a flight in Nov/Dec 2021 for a flight in Feb 2022 and had to cancel in early Jan 2022 due to unforeseeable circumstances.
Once I cancelled and till now, the refund status hasn't changed from Calculating to anything. I had agreed to cancellation with penalty but now they are saying it was non refundable. This wasn't specified while booking or when I cancelled.
This is causing me issues because the customer service...