HappyEasyGo Complaints & Reviews

I have booked 4 tickets in October21, Airline get cancelled so HappyEasyGo customs said to cancel ticket, I cancelled on 16 Nov, They said within 30-45 days you wil get full refund but its 60+ days still they don't refund my money. ORDER ID[protected]...

My flight got rescheduled by the Airline and so they offered full refund, I have cancelled the ticket and when I asked for refund HappyEasyGo simply told that it will take 10-15 working day, its now close to two months now but no refund processed to my account, I have followed up multiple times but in vain.

Order ID:[protected]...

I have booked flight from Chennai to Varanasi for[protected] which was cancelled by airline on[protected]. I have called happyeasygo many times. Every time they tell that amount will be refunded within 1 week but it has been 4 months and amount has not been credited. Flight ticket, cancellation information and present status of refund has been attached for your information. It has been very difficult for me to call and ask for refund every...

I booked flight from Ahmedabad to Delhi on 20 Aug -21 PNR No HCKRUW flight No SG8132 and due to some operational reason it was preponed and revised timing of the flight was not suiting to my requirements and therefore I requested for flight cancellation and it was done through one of your representative.

It was told to me that it would be resolved within 30 days and money would be refunded in my account. So far I have taken...

I had booked a ticket from HappyEasyGo with the "Free Cancellation" option by paying extra 500/- as per the terms. I had cancelled the ticket on 6th Sep 2021 and the website is supposed to refund me the entire booking amount after deducting the convenience fees. I have contacted HappyEasyGo multiple times inquiring about the refund status and each time I get the same reply that their team needs more time to process the refund. The airline...

Had made a booking via HAPPYEASYGO in a Spicejet direct (SG - 583) flight from Bengaluru to Dehradun for 19th June'21. But approx a week before the flight, the airlines modified the flight and made it a one stop flight Bengaluru-Delhi-Dehradun with almost a 10 hour stop at Delhi. Airlines agreed to a full refund since it was a huge modification. The reservation was thus cancelled.

I, initially followed-up with HAPPYEASYGO who...

Via happyeasygo i have booked a flight from Bhubaneswar to goa Trip ID :[protected] . but due to uncertain events i cancelled my tickets. and it's been more than 3 months but still i haven't received any refund. even after several follow up am getting assurance like "you're refund will be completed as soon as possible". i urge happy easy go to complete my refund as soon as possible....

Hi Team,

I am writing this mail to highlight my concern related with my Flight Booking which I had done via HappyEasyGo. I booked round trip from Kolkata to Portblair & return from Portblair to Kolkata. Airline was AirIndia and Spicejet. This booking was done at 5th August2021 for 5th of September 2021. But Kolkata to Portblair, AirIndia flight got cancelled at 15th of August 2021. I initiated cancellation option at HappyEasyGo...

[protected]...

The flight was booked for 1st May 2021 but was cancelled in March itself as it was a connecting flight and both flight timings were changed from airline end. Airline cancelled the flight and processed the full refund on 29th March 2021 Itself to HappyEasyGo as the flight time was changed from their end . Still the refund has not been given to me by HappyEasyGo.

Total Amount Paid : 11, 062/-

Full Flight Journey:...

Happyeasygo is not refunding the amount to me when the airlines has already refunded the amount to them. Flight was cancelled by the airline and they have refunded it to Happyeasygo
I have been waiting for 3-4 months and it seems Flight was cancelled by the airline and they have refunded it to Happyeasygo

This has happened to me on two separate bookings :

Trip1 ID:[protected] and[protected]br...

I have been chasing happyeasygo since last 35 days and even though they accept that the airline has refunded the amount but the amount has been stuck with them. I have repeatedly calling them and every time they reply with new deadline and have been rude in answering about money.
I am real stuck with that fraud platform and i now started doubting about their actual intention to even refund my money.
My complaint no with the...

[protected]
The above order id was booked be me and was cancelled on 19th December 2021,
I was assured by the customer care executive that the refund will be credited within 15 days to my account.
But its more than 17 days and i have not got any refund.
I have checked with the airline, they have already made the refund.
Kindly look into it and process my refund soon....

Dear Grievance Cell,

I'm writing this email to you because we have not received any positive response from the Flight Booking Company HAPPYEASYGO.

Company Details:
Name: HAPPYEASYGO INDIA PRIVATE LIMITED
CIN: U63030HR2017PTC095385

The flight ticket was purchased for Mr. Anindya Sundar Ghosh for the following route:
15 JUN 2020 CCU - AUH - LHR EY25 (Onward)
16 JUL 2020...

Cancelled a round trip ticket (id :[protected] from raipur to bangalore on 22nd October. Indogo has already refunded the amount to happyeasygo. But even after repeated calls, they always say that the refund is being proccessed from their end and ask to wait for 72 hours. It's has been almost 40 days since i first escalated the issue....

My flight was cancelled because of the airline That's why my booking got cancelled
Convenience fee of 560
So kindly please refund my convenience fee...

Order I'd[protected] flight cancelled with full refund from airline but no refund done by happy easy go yet for cancellation done on 22.11.21. Every day one new excuse.
Poor customer care, no commitment to the refund policy....

Hi,

This is with extreme dissatisfaction I am forced to draft a mail to you.

I had purchased two flight tickets (9626 INR) from Bhubaneswar to Bangalore for 9th March 2021, but unfortunately had to cancel them owing to my medical condition (documents and reports have already been shared with Happyeasygo) where doctors advised me not to travel.

After several phone calls and e-mails I was intimated...

Hi Team, This is regarding a refund settlement with Happy Easy Go against order Id:[protected]. I had booked a return journey for my wife with them. The return flight on 7th Sep'21 got canceled by the airline and I have received the text message to reschedule the flight or cancel with a full refund. I opted for the latter and used the link provided in the message to cancel.

I received the confirmation from Indigo over...

I had booked my air ticket through HappEasyGo for a Spicejet flight from Kolkata to Bagdogra travel date 10th Sep 2021. Spicejet postponed the flight to 11th Sep for their internal operational reasons. I had to cancel my ticket and book on another flight on 10th since I had to travel on 10th Sep. As communicated I was supposed to get full refund as it was done from airlines end. I followed up with my agency and I was informed that I had to...