HappyEasyGo Complaints & Reviews

I have booked the flight on 19/08/2021 using HappyEasyGo India Private Limited for an Indigo flight(PNR-IQMI5U and Order:[protected]. Since flight was cancelled I have to apply for cancellation and Indigo had processed the refund amount of Rs 4156 and was pending with travel partner. I have raised a request for refund to HappyEasyGo India Private Limited on 12/09/2021 . The refund request was rejected from HappyEasyGo India Private...

I booked a hotel for 31st oct to 1st nov, I put those dates in specifically. They chnage the booking for day only without any notice being provided...once confirmation recieved and asked to change the booking (not cancel) the request was denied and I was ask to pay twice the money of displayed price on the website....

I have booked flight ticket for[protected] through happyeasy go portal but the flight got cancelled due to Lockdown.(Delhi to Pune flight) Ticket is attached.

The Refund amount is provided to happyeasy go by Vistara airline in March-21 month.
Details of the mail communication attahced.

I am chasing happyeasygo for last 6-8 months for the refund but i am not getting satisfactory answer by their team.br...

I book ticket via happy easy go on date 28/03/2020. and due to cover lockdown flight was cancelled by operator and I applied for refund.

Happy easy go not guided well for how to apply for cancelled the tickets and till the date I have't received refund.

Order no.[protected]

Plot no. 242 & 243, Phase IV, Gurugram,
Haryana 122015, India...

Hi, booked my flight using HappyEasyGo but due to some circumstances fight booking was cancelled through airlines and they processed full refund which is visible at Indigo site as well

you can also check status at Indigo site using below link-

https://bit.ly/2OTTQFf
Using PNR (CLWC6G) and last name (GUPTA)

HappyEasyGo CaseId[protected]

HappyEasyGo replied that it takes...

I am writing this mail to highlight a fraud that your company, 'HappyEasyGo', is involved in. My booking id is[protected], which was made for a stay at Hotel Peninsula Grand in Mumbai on 28th August. The booking was cancelled as the condition of the room was found in a really bad shape in the times of pandemic and hence after struggling a lot with the hotel and your company, a refund was issued by the hotel on 1st of September....

Refund policy - 15 days
Flight Cancelled - 1.08.2021
Airline refunded money to Happy Easy Go and they have not processed refund in almost 3 months. Multiple mails and calls and social media intimation have been ignored... 'We are working on it' is all I get to hear...

Please refund me my money ASAP. I cancelled it and booked it as it was available for a lower price and the money I took it was from my friend. Can you people give me a time when I will be refunded with my money?...

My amount deducted on 16 oct and no booking is made for me. I called so many times. But no response. Amount = 1168
Upi transaction id =[protected]
To : HappyEasyGo
heg.[protected]@icici
FROM : MITESH JAIN
Google transaction id : CICAgOCGg5DLOw
My no. [protected]

Plz look into this. Plz. Why dont you give any response on this....

My flight ticket to BOM from MAA has been cancelled last year due to COVID 19. I have requested Happy Easy Go (HEG) to process the refund on 1st April'21, but still i didn't receive any information.

Every time i call them, they say that they are working on it and will refund in few days. But only GOD knows what few days means. I called up the airlines (Vistara) and they confirmed that the amount has been refunded...

Booked hotel from HappyEasyGo, they accepted booking, took advance and confirmed the booking.

However when I connected with hotel for confirmation, they informed that there are no rooms available and they have informed same to HappyEasyGo.

I requested for refund so that I can book another hotel but got nothing and had to cancel my trip.

It has been 10 days, since then, still they have not refunded...

My ticket got canceled by airlines on 30.8.2021, it’s been 50 days since I canceled my ticket since then I didn’t received my money.[protected] This is my order id. I was promised to get refund within 15 days its been 50 days I didn’t got response coustmer support agent are very arrogant and not responding at all with the solution or the correct date of refund....

Hi All,

This is regarding an booking with happy easy go (HEG Order ID:[protected] and Confirmation Number:[protected].
The confirmation is provided by HEG but no hotel room is available when I checked-in at hotels and no room is available.I'm travelling with my family and no resolution or alternatives or written mail provided for the issue from HEG. I have talked to 3 persons along with his supervisor (Ashish)...

I have booked a round trip to Ahmedabad, but unfortunately one side flight got cancelled. Happy easy go has not given full refund, instead deducted complete round trip convenience fee and complete coupon amount from it, refunded half of the amount of one side ticket....

Ticket No : 098-[protected] / 38 / 39 - FULL REFUND awaited,
The Airline had Cancelled the Flight and issues FULL refund to HEG.
Even after close to 65 Days, I am yet to receive any refund. On escalation they they have gone ahead and issues partial Refund. They have deducted Rs. 1200 which is not LEGAL and against their POLICY.

Policy Snippet :
"Full refund requested due to Schedule change (When airlines...

I Made A 2 ticket Booking for Indigo Flight.But i cancel 1 ticket To Medical Emergency.I talk to airline(indigo) they say That i refund Full amount(4968 rupees) To happy Easy Go. This Compony Not Provide Me full refund they say redund Only 900 rupee.Please Help me...

Booked ticket with Happyeasygo in January, 2020 for 3 pax.

The flight got cancelled due to covid-19 circumstances and initiated refund through website.

Flight was booked for Air Vistara airlines and after speaking with them over phone and email. They have shared confirm email that money has been refunded to travel agent.

Been constantly chasing Happyeasygo for refund but they have refused to reverse...

Though the airlines has refunded my Ticket value HapptEasyGo is still not returning my money....

My flight has been canceled from the airline but still I have not received my money. Every time HappyEasyGo is saying wait for some days. There is no deadline.

Order I’d:[protected]...

Order[protected]; Flight SG-3748 JLR-HYD dt. 26/07/2021 cancelled by airline and refunded to HappyEasyGo in 15 days; yet HEG is not refunding the amount to me. Must refund asap....