HappyEasyGo Complaints & Reviews

I refund is pending for over 50 days for ORDER ID :[protected]

The flight has been cancelled by airline go First. They confirmed that amount already returned to your service provider HEG. Now after a lapse of almost 40 days I didn’t get the refund. You all are assuring that after getting the refund from airline same will be returned, then why this delay ? I dont know how you can take 45-90 workings days to refund...

Hi, I booked several flight tickets from happyeasygo app and due to covid and other issues all the flights got cancelled and the airlines have initialed the refund to happyeasygo, but happyeasy go was proving us the refund....

Hi Team,

Pathetic Experience from HappyEasygo. I have cancelled the flight on 18th October due to GoAir rescheduled my flight. Till now I haven't received the amount and when call customer care they give the false commitment. I am not getting any solution even after escalating it to CEO....

Respected Sir/Maam
I am Durga prasad sahu booked flight tickeLts through happyeasygo from CALCUTTA TO PORTBLAIR AND BACK on 9th July 2021. Booking ID:[protected]n 9th July 2021. Onward flight ticket was cancelled by me due to return flight cancelled by airlines. Same matter informed to Happyeasygo and asked for refund. They asked me 90days time to settle the refund. But its completed 120days they are not initiated any refund....

Happyeasygo has failed to provide refund of my flight tickets (Journey dates- 30 th April 2020 and 3rd May 2020, PNR- H2HKG) though they have received the amount from the airline Air-India, inspite of multiple requests....

My booking was canceled by airline and they have initiated my refund on 11th October.. but still I didn't get my refund amount. Already 100 times I called to customer care and also mailed several time. My booking order id is[protected]....

Order I'd[protected]
Flight booked for 23rd of September 2021 rescheduled on 21st of September by airline and the airline provide same day refund and credit to the agent account with full refund but Happyeasygo still not provide the same to me. After many call he always demanding to provide more time to solve. Please sir I am helpless now.
Please look into the matter

With regards

Sudhir...

My Delhi to Hyderabad Refundable flight was on 5 december and I cancelled it on 2 december Ticket No:[protected].
I have not got the refund amount by now....

I book my Go First flight from Lucknow to Ahmedabad on
Date of Booking-- 14/08/2021, Travel Date- 13/09/2021, Flight No-- G8-110,
But as the flight was being rescheduled by Go first airways, I got a option from airline that either you can reschedule to the next day or you can get full refund.

So I opted for to get the refund. Then, the airline has refunded the money to my travel agency i.e. happy easy go from...

I received a message refund for order number[protected] is approved but i have not received any message for order number[protected] yet, i made a call today and spoke to one of them and i was told they will initiate the refund process in a weeks time, i would lik eto bring to your notice its more then 70 days now and am still struggling to get my refund as i was told it takes 30 to 45 working days and i placed the refund request...

MORE than 50 days back I cancelled the ticket ORDER ID[protected]
Cancel this above order I’d on[protected] as flight was rescheduled by airline company go air. They confirmed that amount already returned to your service provider HEG. Now after a lapse of almost 40 days I didn’t get the refund. You all are assuring that after getting the refund from airline same will be returned, but the same has not been complied. Tickets...

No refund from the Happy Easy go even after 3 months of cancellation of the ticket.
Indigo has refunded the amount to Happy Easy go long back as confirmed from Indigo customer care. But it has not credited to the account from which the ticket was booked.
After repeated calls to customer care of happy easy go, no response is received.
Kindly help me resolve this issue.

My PNR details: PP6HVQ
My email...

I have cancelled the booking on 28th Oct and Indigo airlines have already refunded the amount to Happyeasygo on 28th Oct. Till date i have not received the refund inspite of constant follow ups with Happyeasygo....

Hi,
I had booked a ticket from Mumbai to Rajkot for 20th December 2021 (SG 6345), the flight was subsequently cancelled by Spicejet through a message dated 7th October. After writing to the airlines with message proof, it was processed and i was directed to contact Happyeasy go and get refund from them, as i had booked on the same portal.

The PNR was FB4L6J booked for three passengers
1. Shreedatt Dash
2....

Hello

Awaiting refund for a flight cancelled due to covid. Airline has refunded the amount to happyeasygo ages ago. Happyeasygo is making frivolous excuses to not refund the amount. It has been more than a year

Case id[protected]
Happyeasygo can find more details about me from my case I'd

I am wondering what they are doing with my money. Considering it has been more than aa year, they...

I booked a ticket in HappyEasyGo on 15 Aug 2021. I was cancel my booking after contact with HappyEasyGo customer care number. They told me that if you cancel the ticket after all deduction by airlines and our convenience fees charges you will get near about 4500/-. But i got only 454/- on 15 sep 2021. When i contact with airlines they told me that they initiated refund on 26 aug 2021. I contacted with HappyEasyGo so many time and they told...

I cancelled Two tickets for order Id
[protected] and[protected]. Airlines refunded the money to happyeasygo as confirmed by their support team. Now happy easy go is not returning this money to me. It has been three months and on calling happy easy go support team they give generic replies like wait for some more time we are working on it....

I have cancelled a flight on 11th of September from Kolkata to Bangalore (PNR: PSWG4B) with the order id:[protected].
I have checked with Indigo and they have already refunded the amount to happyeasygo on 11th of September and it's been close to 3 months and I have not received the refund amount yet to my account...

I had booked flight ticket with zero cancellation charge package, and i had cancelled the ticket on 27 oct 2021 and the journey date was 5 November 2021 and 10 November 2021.

till now no refund received, they are not picking calls and responding on mail very late with a message that we are working on it.

it has been almost 2 months now....

It's 5months still no refund..
Order id[protected]...