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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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HappyEasyGo Phone Numbers

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+91 12 4286 6920
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HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 28

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A
ashish15064006
from Gurgaon, Haryana
Aug 21, 2021
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Refund for my cancelation of my flight

I had cancelled my flight INDIGO refunded my amount but happy easy go didn't refund it against my booking id[protected]
As i track down my refund status with indigo its refunded but happy easy go pathetic...
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Address:The company is based at Plot no 242 and 243,phaseIV ,gurugram,haryana,122015

Happy easy go is one such fraud organisation it gulps in your money thats what it did to me they booked same thing twice on their app and deducted money twice from my bank account with fraud.
I want my refund back as its been 13 days but i have not yet recieved any revert from them on my mail and they have not even started refunding my money.
Its so wrong Rs17, 790 is my refund amount.
This organisation should be declared...
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S
Seema99311
Aug 19, 2021
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I have not received my refund

I have booked ticket from Visakhapatnam to Bangalore(two way)with pnr RCCTSR on 11 may 2020. Indigo has refunded the money to happyGo easy.But I have not received it yet...
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S
Siddharth Shivram
Aug 18, 2021
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They do not provide refunds at any cost

I am waiting for a refund for more than 1 year now. Their standard response is that they would get back within 48 hours which is a blatant lie. There has been no update after 20+ follow up emails. Absolute hell of a company...
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Somayajulu K V D M
from Chennai, Tamil Nadu
Aug 17, 2021
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Delay in Refund of Cancelled Air Tickets

We purchased RPR to MAA flight ticket on 23 July 21 vide ref no[protected] and PNR number TR7N9U. Immediately enquired with Airline and they confirmed full amount will be refunded if the ticket is cancelled with in an hour of booking. Contacted Happyeasygo customer care also and they too confirmed full amount will be refunded excluding convenience fee, taxes etc. Then requested for cancellation and the ticket was cancelled by the...
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N
Nihal756
Aug 14, 2021
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Refund of flight money

Address:Haryana

Date:-16/03/2020

I Nihal M Vahora have booked tickets for bali with your airlines with the PNR No. PBXP8C and tickets number are[protected] and[protected]. We will fly for bali on 11th of april 2020. To 18 th of april 2020.
Due to current scenario of corona virus it find difficult to travel on this dates.

Order id:[protected]
Trip id :- PBXP8C

I have raised requests...
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I
iaditya
Aug 13, 2021
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Flight Ticket

Website:www.happyeasygo.com

I have booked a flight ticket from them for 4 passengers with free cancellation and due to covid lockdown at the destination address, I had to cancel the ticket. Now they aren't providing any refund saying contact Reliance general insurance for any claims. After I cancelled the ticket, i logged in to indigo website and I can see that they have issued 15300 Rs refund to Happy easy go and happy easy go isn't even refunding me Re 1.
br...
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M
mehtamukesh1127
Aug 13, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
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Claim refund

Address:AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana 122015

Booking ID #: [protected] 48

I have booked 3 tickets for Delhi to Kochi for June 5, 2020 in May when the flight resumes after first Covid lockdown from HappyEasygo plateform with booking ID #[protected], but due to some reason from Goair, flight did not fly on that day and they put my money in credits hell for 1 year and again on January 19, 2021 I booked a flight from goair site for Kochi to Delhi for same...
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nikhil katiyar
from Bengaluru, Karnataka
Aug 12, 2021
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Refund not given after 25 days

Address:Gurgaon

I have made a booking on 18th July, 2021 & cancelled on the same day post having the discussion with your Cx team that if Airline will give the full refund excluding the convenience fee. But till now I haven't received the same.

When I call your team then they say we haven't received the money from the Airlines. Then I checked with the Airlines and they confirmed that it has already been refunded and for the same...
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R
roshan.kr21
Aug 12, 2021
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Refund not received yet

Address:Gurgaon

I booked my tickets through happyeasygo.com. The ticket was cancelled by the airline due to coronavirus epidemic. I didn't receive refund yet. i have been continuously writing emails and via calling to customer care number for refund and the response would always be wait for 5-10 days for us to get back to you with an update. As of today I have not received my refund for 10th August 2020 More than one year.I STRONGLY REQUEST ANYONE NOT TO...
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V
Vivid Geo Babu
Aug 11, 2021
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Refund for a flight cancelled by airline.

Address:Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India

My order id for the booking is[protected].


The flight was from Jaipur to Cochin and was cancelled by the airline company and ever since I've been asking for my refunds. Checked with the airline Spicejet and they had already refunded the money to HAPPY EASY GO but I still haven't received the same. I have sent innumerable mail's to no effect

Called today and was asked to wait again. This is just...
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S
Sumathi Pandian
Aug 10, 2021
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For my refund

I was travelling from chennai to delhi through spicejet on 3rd august. but before one day the flight was reschedule.. i asked for alternative flight. but there was no alternative flight in which time i was planning to travel due to timing issue i have cancelled my ticket. the airlines customer care executive told me that they will refund the amount to the ticket booking agency. but still there is no update from happy go. i want my full refund...
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A
amitas28
Aug 10, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given since April 2020

Address:Gurugam

I booked my tickets through Amazon for 4 passengers but I was given happyeasygo.com travel agents. The return journey tickets were cancelled by the airline due to coronavirus epidemic situations 2nd April to 5th April.I did receive refund for the first segment in October 2020 in parts by indigo airlines. But from there on it has been continuously writing emails for refund and the response would always be wait for 5-7 days for us to get back...
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S
Saantu
Aug 8, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
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Not refunding cancelled air ticket of fare 4302 INR

Address:Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015

I had booked a flight ticket on Go air for kolkata to Mumbai on 7th april 2021. As I am unable to travel on the scheduled booking date ie 19.10.2021, so i had called Go air to cancel the ticket and issue a refund of 4302INR. I had cancelled the flight as per the conversation done with a customer care executive named Manish. It was told by him that as I had booked the ticket via Happy easy go and from Go Air, so full refund amount will be...
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J
Javanika Seth
Aug 7, 2021
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Refund Processing and mental harassment

Address:Aihp Palms, (2nd Floor) Plot No. 242 & 243, Udyog Vihar, Phase 4 Gurugram Gurgaon Hr 122015 In

Trip ID :[protected]

The flight was rescheduled next day without informing me. When i checked with airline they have confirmed that they have informed the happyeasy go team via email as they have submitted their email id against booking. I was stranded in airport for a whole day and had to rebook my flights and ended up spending more for flight and missed an important meeting, Called the happy easy and airline for...
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J
Javanika Seth
Aug 7, 2021
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Refund Processing

Address:Aihp Palms, (2nd Floor) Plot No. 242 & 243, Udyog Vihar, Phase 4 Gurugram 122015

Trip ID :[protected]
Trip ID[protected]

I had booked a flight ticket for travel on 13th may 2021 and return on 17thMay 2021, but the airline had cancelled the flight. I have called the cust care team multiple times and there has been no response regarding my refund and it is not processed till now. The airline has confirmed that they have refunded the amount in May 2021 itself to happyeasy go. Please...
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Hi,

My case has been pending with HAPPY EASY GO for refund for the flight cancelled by the airlines, Despite having submitted all the documents. Airlines too authenticated for the refund, but it’s over 2 years now.

I think it’s their tactic to tire the customer so that they give up for the refund.

Regards,

Mrs Rizvi...
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K
Kapil matwa
Aug 2, 2021
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Refund

Airline have processed full refund and i have. submitted all details through email still they say they are checking with the airline
order i’d.[protected]...
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S
Saurabh0110
Aug 1, 2021
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Refund issue

Happy easy go is such a weird agent I've seen in my life.

It's been a longer than 150days and still I didn't get refund amount by happy easy go.

However, air ways company made a clear statement that they have initiated refund to happy easy go within 15days.

I am not sure if I am going to book any travel again in my life with happy easy go....
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V
VINOD BAID
Jul 27, 2021
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Cancellation refund due for 3 months

Website:www.happyeasygo.com

We had cancelled our tickets due to covid19 on 17th April 2021, we have shared all details via mail to the customer care id [protected]@happyeasygo.com, the airlines have given full refund the same day however we are still waiting for refunds, it has been more than 3 months

Order ID:[protected]
PNR PGEKKI and MK2365
Total amount paid - 36908/-

We request for our full refund immediately
br...
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