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HappyEasyGo Complaints & Reviews

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Updated: Sep 18, 2025
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HappyEasyGo reviews & complaints page 29

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S
Saurabh0110
Aug 1, 2021
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Happy easy go is such a weird agent I've seen in my life.

It's been a longer than 150days and still I didn't get refund amount by happy easy go.

However, air ways company made a clear statement that they have initiated refund to happy easy go within 15days.

I am not sure if I am going to book any travel again in my life with happy easy go.
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    VINOD BAID
    Jul 27, 2021
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    Website: www.happyeasygo.com

    We had cancelled our tickets due to covid19 on 17th April 2021, we have shared all details via mail to the customer care id [protected]@happyeasygo.com, the airlines have given full refund the same day however we are still waiting for refunds, it has been more than 3 months

    Order ID:[protected]
    PNR PGEKKI and MK2365
    Total amount paid - 36908/-

    We request for our full refund immediately

    Vinod Baid
    [protected]
    HappyEasyGo customer support has been notified about the posted complaint.
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      Md. Quasain Warsi
      Jul 27, 2021
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      Address: B/8/h/4/1, Mayur Bhanj Road khiddirpore kolkata,West bengal 700023

      I'm Md Quasain warsi.
      ORDER ID:[protected]
      Booking date:-15.07.2021
      When I CHECK IN The Lindsay hotel, receptionist said that you are not 21+ so we can't able to check in here. So, please cancel the booking, you will get your money back.

      Please, I'm requesting you to solve my problem. And give me my money refund.
      It's my humble request to you.
      HappyEasyGo customer support has been notified about the posted complaint.
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        sakariyaabhishek
        Jul 26, 2021
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        I have booked my flight on 7th of july. By mistake I have booked a flight of wrong date, which I have cancelled and rebooked correct fligh. I got full refund from airline, I have shared the mail to happyeasygo, but they are not proceeding with the refund.
        HappyEasyGo customer support has been notified about the posted complaint.
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          A
          ArunprakashK
          Jul 25, 2021
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          Address: Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India
          Website: www.happyeasygo.com

          Hi,

          This is regarding my refund of Rs2415/- from happy easy go .

          This regarding my flight ticket booking with air India flight through HappyEasyGo travel date 30th oct, 2019 from Coimbatore to Chennai.

          Flight has been cancelled and already refund initiated from Airindia to Happy easy go, But i am not getting any refund from Happyeasy go .

          I have already forward many mails and contacted to customer care number, Its already going to complete 2 years but till now they are saying we will process your refund ASAP and keep on cheating me .

          I have all the mail communications from Air India, Happyeasy go and Mine .

          Need your help to get my money back and already i have spend more than 500rs for calling to their customer care and now i am feeling depressed .

          These kind of service provider needs to be punished .
          HappyEasyGo customer support has been notified about the posted complaint.
          Jul 25, 2021
          Updated by ArunprakashK
          Order ID[protected]
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            K
            ktanmay
            Jul 24, 2021
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            I booked my flight through Happyeasygo from Bangalore to Lucknow on 25-Apr-2021. I asked them to reschedule flight flight due to the lockdown. They sent out the email that I can either reschedule through the airline website or the link they provided.
            I searched that whole email and there was no link. I even asked for the link. Since I had only few hours to reschedule the flight. I rescheduled through Airline website (GoFirst). The flight was eventually cancelled by the airline and they refunded amount to the Happyeasygo.

            When I reached out to HappyEasyGo, they said they will charge me the reschedule amount for the service I never took. I have all the emails to prove that they have charged unfairly.
            +1 photos
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              R
              Rajni Tayal
              Jul 23, 2021
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              Website: www.happyeasygo.com

              Flight Details

              PNR - BKQKHT
              Chandigarh to Bangalore
              Day - Sat 7 Nov 2020
              Indigo 6E-593
              Time 14:40 - 17:50

              Cancelled the flight by calling indigo customer executive but no refund from happyeasy go.

              Pls Help.
              HappyEasyGo customer support has been notified about the posted complaint.
              Jul 23, 2021
              Updated by Rajni Tayal
              I have not received refund ...pls help
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                S
                shresdey
                Jul 22, 2021
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                I've booked two flight tickets in April from Happyeasygo but after few days the flight has been cancelled by airlines so I had requested for the refund from Happyeasygo but it's been more than 3 months now I didn't get my refund yet.
                +1 photos
                HappyEasyGo customer support has been notified about the posted complaint.
                Jul 22, 2021
                Updated by shresdey
                My order ID[protected]
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                  D
                  dibyasingha
                  Jul 19, 2021
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                  Address: happy essy go

                  Sir i got a flight ticket. PNR NO- ZSEJ9B, NAME-RASMITA SENAPATI. But my flight was canceled due to faill operational problem. so please Refond money in my account directly
                  HappyEasyGo customer support has been notified about the posted complaint.
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                    S
                    sanketch
                    Jul 16, 2021
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                    Address: nagpur

                    KFPG7B----refund for this ticket not creadited yet
                    +1 photos
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                      D
                      dipendeychowdhury
                      from Kolkata, West Bengal
                      Jul 16, 2021
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                      I have purchased one air ticket through happy easy go, air asia airline the pnr no:a2dl8j flight no 15-582, on 14/07/2021 but the airline declare that the flight cancelled due to operation cause, the flight was from ccu (kolkata) to ixb (bagdogra), trip id[protected] but sorry to inform you that till date i have not received the cancellation amount.As the flight cancelled by the airline authority so i need full refund amount.
                      HappyEasyGo customer support has been notified about the posted complaint.
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                        Taneja117
                        Jul 15, 2021
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                        Hi Team,

                        I booked a hotel room at Radisson, Udyog Vihar, Gurgaon.
                        The check-in date was 26th June 2021.

                        Order I'd:[protected]

                        The hotel denied entry yesterday given they didn't receive any confirmation from Happy Easy go

                        I waited there for more than a hour and tried contacting Happy Easy Go customer care. They mentioned that they have escalated my issue but still I haven't heard anything from them.

                        Request you to kindly look into this and process my refund as soon as possible.

                        This is seriously pathetic customer service by Happy Easy Go
                        HappyEasyGo customer support has been notified about the posted complaint.
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                          Himanshu 11
                          Jul 14, 2021
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                          Team
                          Please take immediate action on this bcoz flight was canceled by full Refund
                          And Airline Refund among to agencies but agency Refund not issue
                          Pnr no
                          WD6EGW
                          +1 photos
                          HappyEasyGo customer support has been notified about the posted complaint.
                          Jul 14, 2021
                          Updated by Himanshu 11
                          Please uodat
                          Jul 16, 2021
                          Updated by Himanshu 11
                          If you received refund from Airline why not issue customer refund???????
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                            Himanshu 11
                            Jul 14, 2021
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                            Dear team
                            Flight was canceled by Airline with full Refund Airlone give the confirmation of my refund but still pending from happy easy go
                            My pnr no
                            WD63GW
                            +1 photos
                            HappyEasyGo customer support has been notified about the posted complaint.
                            Jul 14, 2021
                            Updated by Himanshu 11
                            Team
                            Please take immediate action
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                              A
                              ANURAG SEHRAWAT
                              Jul 11, 2021
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                              I booked ticket from happy easy go from sringar to leh via Delhi.
                              I choose free rescdule option paying extra 300 rs.
                              Even though I paid 887 extra rs for my date reschduling still they are not confirming my new tickets.
                              HappyEasyGo customer support has been notified about the posted complaint.
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                                Tanyaa_11
                                Jul 11, 2021
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                                I booked my flight with the company in the month of Feb’21 and cancelled the same in next hour and the customer service person said I will get the refund of 7955 after the required deductions. My booking was of 9363. Now it’s almost 5 months I haven’t received my full refund. After several calls with them they are now refusing to pay the left amount because according to them their policy and conditions have changed and I am unaware about the same. Please help me with this case.
                                HappyEasyGo customer support has been notified about the posted complaint.
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                                  Abrahamtd
                                  Jul 9, 2021
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                                  An indigo flight ticket was booked from this site on 7th July 2021, 10am for Delhi to Bangalore with PNR No: FK9LHZ and trip id :[protected] with an amount of Rs. 6465. The ticket was cancelled instantly due to wrong date and Indigo send us a message saying that refund has been credited with a deduction of Rs.99 with the travel agent. But happyeasygo has not credited the same and when contacted the customer care they said they won't refund the money back.
                                  +2 photos
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                                    shivammittal11
                                    Jul 8, 2021
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                                    Hi,
                                    I have booked flight from Happyeasygo and Due to covid-19 it has been cancelled. Govt already told full amount has to be refunded of cancellation flight but I have told to customer care of happyeasygo, they told be for cancellation request initiate and i have already done cancellation request.

                                    I have done this cancellation request before 7 months but still no refund has been received. I have been follow up many time via call and email but not getting positive response. Even I have spoken to the airline(AIR INDIA) customer care, they told me your ticket has been cancelled.
                                    But Happyeasygo has not not refunded till now.

                                    My Order ID: Order ID:[protected].
                                    Please help to refund my amount.
                                    HappyEasyGo customer support has been notified about the posted complaint.
                                    Dear Mr. Mittal,

                                    We apologize for the inconvenience caused.

                                    Please be apprised that we are unable to track the case using the given details on this website.

                                    Also the details are coming to us as protected and hence unable to check and assist you further.

                                    We request you to share the details with us along with the Happyeasygo Order No / Trip ID to our email address- [protected]@happyeasygo.com.

                                    Team will check and assist you further once you will share the details to our email id.

                                    Thanks,
                                    Team Happyeasygo.
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                                      Mini Santhosh
                                      Jul 6, 2021
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                                      Address: F23 Kahrani Industrial Area, Bhiwadi-301019

                                      Pnr no plvthq travel date 8-6-20. Till date we are not received refund
                                      HappyEasyGo customer support has been notified about the posted complaint.
                                      Dear Mimi,

                                      We apologize for the inconvenience caused.

                                      Please be apprised that we are unable to track the case using the given details on this website.
                                      Also, the details are coming to us as protected hence unable to check and assist you further.
                                      We request you to share the details with us along with the Happyeasygo Order No / Trip ID to our email address- [protected]@happyeasygo.com.our team will check and assist you further once you will share the details to our email id.

                                      Thanks,
                                      Team Happyeasygo.
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                                        D
                                        dipakumare
                                        Jul 5, 2021
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                                        Address: Gurgaon, India, India

                                        I have booked a Go Air airline tickets from this travelling agency for 15th November 2020 but due to covid-19 my flight get cancelled.
                                        I contacted Go Air for refund for my ticket and they have refunded it to happy easy go account.
                                        I called happy easy go for my refund process and they assured me to refund my money. After that I called them more that 5 times but they are not processing my refund and giving me irrelevant answer.

                                        They are supposed to refund my on April 2021 but still I am not getting any response from them.

                                        Kindly please look into this matter
                                        HappyEasyGo customer support has been notified about the posted complaint.
                                        Dear Dipak,

                                        We apologize for the inconvenience caused.

                                        Please be apprised that we are unable to track the case using the given details on this website.
                                        Also, the details are coming to us as protected hence unable to check and assist you further.
                                        We request you to share the details with us along with the Happyeasygo Order No / Trip ID to our email address- [protected]@happyeasygo.com.our team will check and assist you further once you will share the details to our email id.

                                        Thanks,
                                        Team Happyeasygo.
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